First don’t download this app!! You’ll need to complete K-eta on a computer to have any chance of successfully completing it. If you are a Mac user at least, don’t use Chrome because it won’t let you complete the transaction part of the application. The file size requirements of this system are so outdated and ridiculous it makes South Korea looks like an 19th century country. Who requires 100kb files in 3x2 aspect ratio in 2022??? I’m glad they made it so difficult to complete this application so we could pay money for the exact same information the free blue entry card from the airplane provided. Good job Korea!

I originally started applying for my K-ETA through the website but quickly realized it was very difficult to upload pictures. Even after I’d cropped them down as small as I could, the size limit was still exceeded. After a couple google searches, it was advised I try this app instead because it sizes the pictures for you. I had initially avoided using this app after seeing all the negative reviews, but I figured I’d give it a chance to possibly spare myself some frustration. Not only was taking and uploading the pictures one and done, but the whole process was super smooth, only costed me $8, was easy to understand and I got approved in the same day. I absolutely recommend using this app instead of the website. Also, I’m 4 weeks out from my trip in case that helps anyone with timing!

1.) I completed everything but the payment on the official website (photos and everything), because the payment system was broken and accepted none of my cards2.) Open the app and press apply (don’t worry, it will soon allow you to continue your progress from the website3.) Agree to their terms and conditions, then input your passport # and email address. After you do this and click “next”, the app will detect your ongoing application on their website and give you the option to continue progress and skip to the payment screen.4.) From here, all you have to do is pay the application fee. From my experience, only a visa card worked. A mastercard may work (I haven’t tried), but a visa card worked for me (discover card does not work)5.) doneThis app can definitely use some maintenance. As it stands, it is truly a struggle to complete such a simple process due to technical errors

app absolutely bugged out and we had to use the website. the photo upload system should be considered a new form of torture with how painfully specific it is around upload sizes. the application itself also had bugs, as trying to put “NONE” would not work for the address despite the red text literally telling you to for specific circumstances. charging is a complete scam and you would expect better software for a mandatory entry form for the country. honestly they should either delete this forever or fix their broken overpriced unrefined software