New App My SmartBike, by MAHLE, provides you an enhanced e-bike riding experience by using your smartphone as the interface to your bicycle. Our application is designed to help tune, customize e-bike performance and enjoy your trips. Connect with your e-bike and adjust your preferences, customize motor maps to adapt the MAHLE SmartBike System to your personal necessities, remaining batteries, record your activities, have access to statistics, see bike location and more.
If you need detailed information and a dynamic experience, our web app (www.my-smartbike.com) enables you to analyze the routes in detail and graphically comparing data as elevation, health-related data and exclusive metrics from e-bikes, the tour on maps and share it through third platforms.
Functionality:
Always linked.
Connect quickly with a new e-bike or a previously connected e-bike card.
Tune your ride.
Configure motor maps of your e-bike, for each assistance level, to always get you the right level of power from your motor.
Be fun and start an activity.
Are you ready? Start an activity and you will see all the information you need like instant speed, level of assistance, remaining battery, time and distance…and more. Once finished, view extended information about your recorded activities directly on the App or through a web browser.
See even more on the Web.
On the web, you will analyze your trip with a lot of information and amazing dashboards.
Know your Range Extender.
The new range extender screen now shows the battery status, battery consumption, range, and assistance information.
Get Monthly perspective on your rides.
Add and see all your rides in a calendar view.
Find your bike.
With the new functionality you can find the location where your electric bicycle was last seen.
Follow your heart.
You can now pair a heart rate band and activate the special assistance mode, where system assistance adapts automatically depending on your heart rate.
Share your ride.
Upload automatically your ride to Strava.
Keep your privacy.
Protect your app with biometric authentication such as Face ID or fingerprint detection and also define your private areas (home, garage, office) to protect last mile information if you make your activity public.
Ride in dark mode with ease.
New app will automatically switch to dark mode to match your phones presets.
Help Center
A library of videos to help you out with the MAHLE SmartBike App. View step by step instructions for most important App features.
Compatibility
Your e-bike must be compatible with the MAHLE SmartBike Bluetooth® platform.
* Continued use of GPS in the background can decrease battery life.
Mahle X20 vs Ebikemotion (more!) power/output difference
hgb3
I’ve had the Ebikemotion Pinerillo Dyodo for 5 years (now with Mahle app) now and love it, although it has considerable drag at all 3 levels when you stop pedaling, of course heavy too.Just purchased an new Oreba Gain custom build with the new X20 system, which I’m very impressed with the improvements…EXCEPT there is a entire level difference in power. I ran Level 2 on the Dyodo majority of time, but on X20 I have to run Level 3 and it’s still not as powerful. What’s the problem here? Will adjusting the Motor Maps Customer Max on all 3 Levels help? Spent over $10,000 on the Gain and it’s almost to hard to do hills with my heart failure issues. Please HELP! Thank you.
Developer Response
Dear hgb3, please do reach out to us in order to help you get the most of your Obrea Gain X20: mahlesupport@qbp.com
App crashed and lost data fixed.?
Bama43
Contacted by customer service and explained the issue. Have not had any problems since. Customer service contacted me immediately after the problem. Mahle has been very helpful in solving the problem.
Developer Response
We are so happy to read this! Enjoy your cycling!
Periodic Crashing
Michael_akis
The app works well in general. Have a few issues however. First the default metrics show European even though they look at first to be set to Imperial (Distance, Altitude and Height) I change them then they default back and i go back to metrics and set each back to Imperial and save. So annoying. Second, the app crashing multiple times yesterday and I lost data around an active session. Get a spinning symbol. I was forced close and restart. Third, the app asks for my email and password all the time and does not go to face recognition. Also no place to save your log in info from the login page. All little annoyances that could be easily remedied. H
Developer Response
Hi Michael, thanks for your comments on the app. We take note, and will use them for next updates.
Total miles is broken
OppasBasementReview
Been using the app for since 2021 At first it was happily collecting total miles on the bike then it reset itself around July to zero yet partial individual rides showing from April. After 3 months it reset itself again to zero yet still showing individual rides from April Another issue is it says it’s sending updates to Strava and from Aug 22 to current it doesn’t update. The other features seem to work, motomaps, speed, distance. Having a total mile log is helpful for all kinds of reasons particularly maintenance. I contacted Mahle but never received a response. Also the model year of the bike is wrong only 3 years off
Developer Response
Thank you so much for your feedback. This information helps us detect issues and take them into account when thinking about how to improve the MySmartBike App. The 30th of November we launched a major update to bring new functionalities along with solving problems with the previous version. Please update the app. We appreciate that if the reason for a bad review is solved in this update, you reconsider your rating.
- Support error codes on M40
Version 2.5.1
The developer, MAHLE SMARTBIKE SYSTEMS SL., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
MAHLE SMARTBIKE SYSTEMS SL.
Size
178.5 MB
Category
Sports
Compatibility
Requires iOS 16.6 or later.
iPhone Requires iOS 16.6 or later.
Mac Requires macOS 13.5 or later and a Mac with Apple M1 chip or later.
Apple Vision Requires visionOS 1.0 or later.
Apple Watch Requires watchOS 7.0 or later.
Location
This app may use your location even when it isn’t open, which can decrease device battery life.
