DUPR is the best way to get someone’s rating that we have as of now so most people are forced into getting it which is not the problem I’m really noticing. I’d suggest one thingFor the more advanced player: some player want to challenge themselves by going left handed. This means you have to make 2 DUPR accounts. Not a huge thing but it would be nice to click a button “non dominant hand” and does the exact something. I’ve noticed a couple pros make different accounts JUST FOR THERE LEFT HAND. I’ve had to do this. But most people know my dominant and rating and won’t let me participate in much lower lever events because of this. Left hand brought back the joy of pickleball for me and I feel like there could be better ways of making that work!

There are many people with multiple DUPR profiles, and we have easily confirmed this by seeing that locations, names, events played and even the partners overlap. It is an impossible coincidence that 2 different people would have the same exact name, and would play with the same partners in the same tournament. And then these people use the DUPR ID with the lower rating to register for the tournament so they can play down and win. And then the tournament Director logs the scores with the ID with the DUPR ID the cheating player submits (their 2nd DUPR ID with the lower rating) so then if you lose to them, your rating gets tanked, but even if you win against them, your rating doesn’t go up much because they have an artificially low DUPR due to their multiple accounts. DUPR should “verify” accounts with birthday and photo ID and force merge accounts if / when this is reported. Otherwise the DUPR rating is simply not legitimate or reliable. It would be very simple they can sort all players by names and find duplicates, contact players and verify. And they could research when incidents are reported and take swift action. This is the only way that credibility can be built and maintained on this platform.

DUPR is getting 1 star in 2 different categories. 1) Overall Experience: DUPR does a terrible job tracking what a players actual rating is. The fact that you can increase or decrease your rating from what happens to a players results EVEN YEARS after you played each other- makes no sense. It’s all about a moment in time, when you played the match- as players are getting better/worse constantly, your rating should have nothing to do with another’s pickle journey. The system in general is fairly broken, they need to learn from ELO ratings like Chess & other big ranking systems (video games have some great ones) that can accurately depict a skill level, dupr is wildly inconsistent & doesn’t do a good job doing what it’s supposed to do.2) App Experience: What a terrible system. The app is buggy, and technically troubled. The UI/UX is one of the worst experiences I’ve ever personally used. I could give constructive feedback here to fix, but it’s not worth it in a review- this is a 0/5 app & the website is also a very bad experience.

If the intent of the new system is to discourage sandbagging & improve on the previous iteration, penalizing players for winning against lower-rated teams is not the right approach. A more reasonable strategy would be to simply award no points for such matches—taking away points for a win feels punitive and demotivating.Additionally, the current model fails to reflect the strategic and physical realities of tournament play. Often, teams in control of a match will ease off in order to conserve energy for tougher rounds or to avoid injury—particularly when the outcome of the match is no longer in doubt. Prioritizing a larger point differential over a secured win goes against the core goals of competitive play, where match victory should carry the greatest weight.I hope DUPR will reconsider how it values wins, especially in tournament contexts, and find a better balance that rewards smart, strategic, and winning play.Finally, Ads in the app are annoying.