Welcome to the Halo app for iOS devices, free to download and use with your main version of Halo. It brings key functionality from the main application to your pocket, helping you stay on track whilst on the go.
Features of the app include:
- View tickets assigned to you
- Action tickets based on your workflows
- Access your teams
- Access your team's tickets
- Receive notifications
- List customers
- Searching Halo
- Links to the web application for other features
- And many more to come
Halo offers an all-inclusive software solution, relied upon in over 50 countries, designed to transform how organizations manage their operations and deliver service to customers and employees alike.
It transforms your current ways of working into intuitive, up-to-the-minute workflows, giving your teams the ability to deliver the very best in service. It won't just standardize your processes, but it will also deliver valuable analytics, so you can match your service delivery to the true needs of your business, present and future.
With powerful out-of-the-box functionality, Halo gives you the power to manage your entire business from a single cloud platform. Features include time-tracking and billing, advanced reporting, asset management, remote access, seamless integrations, automation tools and more - all tailored to your requirements with an intuitive UI.
Not much you can do currently in the app. I wish you could view more and action on tickets without having to open the web browser. Hopefully there’s plans to add more functionality to the app soon as I really like the ticketing system so far.
Meh
jkayvon
There needs to be Calendar support in the app as well as notifications why are there no alerts?
Last update unusable
Dragonsmoke6
I would upload a screenshot if I could, but since the last update the ticket progress tab doesn’t draw tables correctly and the vertical column borders in user signatures are being drawn right through the entire message history from top to bottom.It makes them unreadable.
Minimal but functional
Hunk Hill
It doesn’t do a lot, but it’s really good for notifying me the moment one of my tickets is updated and allows me to make small updates to tickets.
- Intune App Protection is now supported. This requires API version 2.244+ and can be enabled in Advanced Settings.
- Updated the app logo and branding
- Minor bug fixes
Version 1.5.3
The developer, Halo Service Solutions Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Contact Info
Identifiers
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
Halo Service Solutions Ltd
Size
41.8 MB
Category
Business
Compatibility
Requires iOS 17.0 or later.
iPhone Requires iOS 17.0 or later.
iPad Requires iPadOS 17.0 or later.
Mac Requires macOS 14.0 or later and a Mac with Apple M1 chip or later.
