When you're not able to receive texts or calls to your mobile device, use the TD Authenticate™ app to generate a security verification code.
The TD Authenticate™ app is a Two-Step Verification method for your EasyWeb®, WebBroker® or TD Business Central™ Canadian online banking applications.
Simply download the app and follow the registration process to connect your account and device to the TD Authenticate app.
Once you've registered, you can generate a security verification code in the TD Authenticate app while online or offline (not connected to Wi-Fi or a mobile network), without the need for texts or phone calls.
This confirms it's really you accessing your EasyWeb, WebBroker or TD Business Central online banking.
The TD Authenticate app is for use with EasyWeb, WebBroker and TD Business Central. For other TD apps or digital platforms, please use the Two-Step Verification services they provide. We are working on enhancing the TD Authenticate app, as well as onboarding new businesses and platforms within TD.
Note: Text or Voice One Time Passcode is required to register for the TD Authenticate app on your device.
By tapping "Get", you consent to the installation of the TD Authenticate™ app* and any future updates that can perform the functions described. The TD Authenticate app is for use by customers with an active EasyWeb®, WebBroker®, and/or TD Business Central™ online banking profile. You may withdraw your consent at any time by removing your device from the list of registered devices under Password & Security within the applicable online banking profile.
*Provided by The TD Bank Group which includes The Toronto-Dominion Bank and its affiliates, who provide deposit, investment, loan, securities, trust, insurance and other products or services.
I had not used the app in a while as I was using text as 2FA. But after I bought a new phone, and checked how apps got transferred over from the old one, this thing stopped working altogether. Can’t generate codes, can’t sign in into the app. After I reinstall the app, it tells me my account is not supported. Which is not true because this used to work, and my account is of one of the supported types. Luckily I can still use texts to check my account. I guess I’ll have to wait until I get to travel to Canada to complain at a TD branch.
Just plain doesn’t work
JennaAppReview
It won’t even let me log in using my proper credentials to set up the account in the first place. I checked several times to make sure the information was correct and it 100% was. Useless app
TD can better fix it
Tony8923
I have tried several times but its in a loop to not do anything, not even lets me sign in. Either remove this app or fix it, creates lots of doubt about TD 2FA authentication, and security. I thought only others are facing issues, the app is faulty.
Doesn't work
olduvai_gorge
Worked for a while but not after I got a new phone. Why don't they (TD) just accept regular authentication apps like Authy or Google Authenticator?!
Bug fixes.
Version 2.5.0
The developer, TD, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Usage Data
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
