Universal Remote TV Controller 4+

Troubled start but good ending

I bought this app some time ago and I got the lifetime- but a week later the app has gone through some refresh or update and I lose all feature and I though I got rip- so I got their Facebook through the app and I made my obvious anger about the situation and didn’t use the app for like 2-3 month but they Finally respond and all I needed to do was press the restore purchase and bam! Got my lifetime back… so I feel stupid but also a little frustrated how long it took to get a respond but I’m glad I didn’t payed for a second lifetime and I can use the app againz

Developer Response ,

Thank you so much for your nice feedback. We appreciate it.
team a lot and keep helping us to keep optimizing and updating for the customer's best experience. We will try our best to improve the TV Remote
even better in the future.

Disconnects When Leaving the App & Expensive

I am a college student and I forgot my Xbox one controller at my parent’s house. When I went back to my dorm, I realized I left the controller and looked for a universal remote until I could my controller back. I couldn’t connect through the Xbox app for some reason so it was very frustrating until I found this app. I thought this universal remote would be PERFECT because it connects to my Xbox which is nearly impossible to find for a universal remote. It works, yes, but there are still issues that make it impossible to like nor want to pay for weekly. The biggest issue is that I have to keep the app open in order to use it. I can’t respond to message or email or do anything else on my phone because the minute I leave the app, the remote stops working. It’ll still be connected (it’ll say that it’s still connected) but none of the remote buttons will work. I think this app has potential, but it’s needs work still. Other apps are able to keep remotes connected regardless of if you leave the app. I don’t know if that’s a bug but it’s aggravating enough to make me regret purchasing it. The app should also be free in my opinion. I pay $6.49 per week (Approx $26 per month) when a universal remote is cheaper and guaranteed to work. Overall based on pricing and quality, I don’t recommend this app unless you need a temporary fix like I did.

Developer Response ,

Thank you for your helpful feedback. I appreciate your effort and your time. Your words mean a lot to our Remote development team, and they encourage us to keep optimizing and updating for the customer's best experience. We really hope you can try our app now because we have improved this function recently.
If you need further assistance, feel free to reach out to us via feedback@begamob.com

App Update

I love using the Roku app, but since this latest update the update pop-up won’t go off my screen so I can’t use the app remote. It asks if I want to update or maybe later. When I hit the update it opens my app to update and I already updated, so it just gives the open option. If in the Roku app I hit maybe later, it does nothing, but the pop-up staying on my screen is preventing me from accessing my Roku app.