Gelato

Name: Gelato
Rating: 4.1 (333 reviews)
Author: Gelato AS

Global print on demand

Free · Designed for iPad

333 Ratings
Ages

4+
Years
Category

Business
Developer

Gelato AS
Language

EN
+ 7 More
Size

142.3
MB

Want to sell custom products online without managing inventory or upfront costs? Gelato is a leading global print-on-demand platform connecting you to 140+ local production hubs in 32 countries. With the Gelato App, you can manage your print-on-demand business anywhere, from your device. Track orders, create designs, and grow your store, all powered by local production. How Gelato helps you build and grow your ecommerce business: Access 100+ customizable products. From apparel and wall art to mugs and photo books, everything your customers love. No upfront costs or inventory. You only pay when you sell. Local production, faster delivery. Orders are fulfilled near your customers for speed and sustainability. AI-powered mockups and tools. Design and preview products instantly on your device. Manage orders on the go. View, approve, and track orders in real time across all your stores. 24/7 customer support. Get help anytime, anywhere. With Gelato, you can focus on growing your brand while we handle production and fulfillment, locally, sustainably, and seamlessly. Download the Gelato App and start selling custom products globally; faster, smarter, and greener.

Ratings & Reviews

4.1

out of 5

333 Ratings

Maybe more variety?
06/08/2023

Kit13craft
I like the fact the shop allows you to connect with your shop from multiple apps and is seamless with updates regarding business. However, I do wish that the printable items and products had more variety in options like stickers and etc. but overall an amazing app!

Developer Response
Hello, thank you for your feedback! We appreciate your positive comments about the seamless integration and updates. We'll take note of your suggestion for more variety in printable items. We're glad you find our app amazing! Should you need anything else, we're available 24/7. Best, Bartosz
Maybe more variety?
06/08/2023

Kit13craft

I like the fact the shop allows you to connect with your shop from multiple apps and is seamless with updates regarding business. However, I do wish that the printable items and products had more variety in options like stickers and etc. but overall an amazing app!
Developer Response 06/15/2023
Hello, thank you for your feedback! We appreciate your positive comments about the seamless integration and updates. We'll take note of your suggestion for more variety in printable items. We're glad you find our app amazing! Should you need anything else, we're available 24/7. Best, Bartosz
Terrible app and customer service
11/02/2024

Get a diff game
I have lost over $10,000 in sales due to the fact that they cannot accurately provide “out of stock” data. If I knew this, I would have never used their website. A customer places an order which sits “in production” for 3-5 business days - then I follow up and ask why it hasn’t been shipped and they tell me the product is out of stock and they do not know when it will be back in stock, OR they’ll tell me it is in stock, I’ll reorder it and then it will get cancelled AGAIN because it’s not in stock. As a software engineer with 15+ years of experience - this app & website is horrendous. It’s like a group of college level engineers attempted to make a product and slapped a bunch of band aids on the issues. I would advise everyone to stay far away from this company. I regret using them and wish I knew more about this company before I went and created 150+ products on their site.. I’m looking for new websites and am literally willing to pay thousands of dollars if someone can help me transfer my products off of gelato and onto a new platform. 0/5 - this company, website, and app are horrendous.
Terrible app and customer service
11/02/2024

Get a diff game

I have lost over $10,000 in sales due to the fact that they cannot accurately provide “out of stock” data. If I knew this, I would have never used their website. A customer places an order which sits “in production” for 3-5 business days - then I follow up and ask why it hasn’t been shipped and they tell me the product is out of stock and they do not know when it will be back in stock, OR they’ll tell me it is in stock, I’ll reorder it and then it will get cancelled AGAIN because it’s not in stock. As a software engineer with 15+ years of experience - this app & website is horrendous. It’s like a group of college level engineers attempted to make a product and slapped a bunch of band aids on the issues. I would advise everyone to stay far away from this company. I regret using them and wish I knew more about this company before I went and created 150+ products on their site.. I’m looking for new websites and am literally willing to pay thousands of dollars if someone can help me transfer my products off of gelato and onto a new platform. 0/5 - this company, website, and app are horrendous.
Unreliable, Incompetent Service – Avoid
09/18/2024

WesternBakin
I’m incredibly disappointed with both the app and service I received. I ordered a shirt for an important event, only to find out *a month later* that it was out of stock. While I understand that inventory issues happen, the fact that this wasn't reflected on their website is inexcusable.Even worse, I received no communication or updates during the entire month. The app continued to falsely claim the item was "in production," leading me to believe everything was fine. It wasn’t until I finally reached out to customer service that they explained the product was out of stock from the start.There are far too many services that do exactly what this company claims to do, and with far more competence. This level of gross mismanagement is unacceptable. As a result, I’ll be taking my business elsewhere. I cannot recommend this service to anyone, and if you're considering ordering from them, beware—you might be left in the dark, waiting indefinitely with no resolution. Terrible service, poor communication, and a major inconvenience.
Unreliable, Incompetent Service – Avoid
09/18/2024

WesternBakin

I’m incredibly disappointed with both the app and service I received. I ordered a shirt for an important event, only to find out *a month later* that it was out of stock. While I understand that inventory issues happen, the fact that this wasn't reflected on their website is inexcusable.Even worse, I received no communication or updates during the entire month. The app continued to falsely claim the item was "in production," leading me to believe everything was fine. It wasn’t until I finally reached out to customer service that they explained the product was out of stock from the start.There are far too many services that do exactly what this company claims to do, and with far more competence. This level of gross mismanagement is unacceptable. As a result, I’ll be taking my business elsewhere. I cannot recommend this service to anyone, and if you're considering ordering from them, beware—you might be left in the dark, waiting indefinitely with no resolution. Terrible service, poor communication, and a major inconvenience.
Gelato the worst vendor experience I’ve ever had
07/12/2023

4kfif
Where do I start. First the get you with a 50 percent off sale. But then charge u shipping per item instead of per package then they split your orders up. They’ll first give u a fed ex delivery. Then every delivery after will start out with ups then be transferred to a slower less reliable post office, so they save money on shipping but it doesn’t change your price. Then for my package to get lost I’m transit. Then to be told it was damaged and returned. Then the customer service is TRASH. The asked questions as if the didn’t have my order info to next reorder my items but with the wrong items. Then was disconnected from the chat to have to go thru the whole process again of re ordering. You better off sewing you own shirt together and drawing on it.

Developer Response
Hi there, We're truly sorry to hear about your experience with us. We understand this is not a good first impression, but I'd like to assure you that this is not the norm, and in the rare case something like this occurs, we always pass on feedback to our relevant teams so we can improve our services moving forward. If there is anything outstanding or if we you have any other questions, please send an email to apifeedback@gelato.com and we'll be happy to get this sorted for you. Best regards, Kyle - Customer Service Manager
Gelato the worst vendor experience I’ve ever had
07/12/2023

4kfif

Where do I start. First the get you with a 50 percent off sale. But then charge u shipping per item instead of per package then they split your orders up. They’ll first give u a fed ex delivery. Then every delivery after will start out with ups then be transferred to a slower less reliable post office, so they save money on shipping but it doesn’t change your price. Then for my package to get lost I’m transit. Then to be told it was damaged and returned. Then the customer service is TRASH. The asked questions as if the didn’t have my order info to next reorder my items but with the wrong items. Then was disconnected from the chat to have to go thru the whole process again of re ordering. You better off sewing you own shirt together and drawing on it.
Developer Response 07/17/2023
Hi there, We're truly sorry to hear about your experience with us. We understand this is not a good first impression, but I'd like to assure you that this is not the norm, and in the rare case something like this occurs, we always pass on feedback to our relevant teams so we can improve our services moving forward. If there is anything outstanding or if we you have any other questions, please send an email to apifeedback@gelato.com and we'll be happy to get this sorted for you. Best regards, Kyle - Customer Service Manager

We update our app as often as possible to provide the best experience. Here are a couple of improvements that you will find in the latest update: • Added an option to report an issue in Order Details • Performance improvements

Version 2.7.1

Dec 18

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You

The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Identifiers
- Usage Data
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller
Size
Category
Compatibility
Languages
Age Rating
Copyright

Developer Website

Privacy Policy

Supports

Wallet

The simplest way to get all your passes in one place.

More by Gelato AS

GelatoConnect

Production software solution

You Might Also Like

Printful App

Printing and drop shipping
Printify App

Manage Printify orders easily
Shopify Inbox

Live chat for your business
Ecwid Ecommerce

E-commerce Online Store
SpreadApp

Sell your own PoD products
Shopify Balance

Business money management
Store Connect for Shopify

Dropshipping tool & Ecommerce
Big Cartel

Easy Online Stores
Zeely: AI Sales Growth App

AI for Business & Sales
Dropshipping+

Utility Tool For Dropshippers

Gelato

Global print on demand

Ratings & Reviews

What’s New

Version 2.7.1

App Privacy

Data Used to Track You

Data Linked to You

Data Not Linked to You

Accessibility

Information

Supports

Wallet

More by Gelato AS

You Might Also Like