My Byte

Name: My Byte
Rating: 4.7 (20688 reviews)
Author: Straight Smile, LLC

Your guide to a new smile

Only for iPhone

Free

21K Ratings
Ages

13+
Years
Category

Health & Fitness
Developer

Straight Smile, LLC
Language

EN
English
Size

160.9
MB

iPhone

Your smile is unique, so your treatment should be too. Enjoy accurate, up-to-date info about your journey. Plus, many additional tools that can help make sure your smile is a success. The best part? You can achieve aligned and healthier teeth from the comfort of your home. That's right—the future of orthodontics is right at your fingertips. My Byte Features: · Review your personalized treatment plan · Stay on track with regular monthly check-ins and guidance from your clinical team · Get notified when it's time to switch your aligners · Set up HyperByte reminders and easily record your usage · Connect with support if you have any questions along your journey We believe everyone should have a smile they love. Our invisible aligners make it easier and more affordable for all people to achieve the confident smile of their dreams.

Ratings & Reviews

4.7

out of 5

21K Ratings

Sets me up for success!
08/25/2022

autonomies
The whole byte experience has been fun! All the little touches and packaging are enjoyable. Really makes the experience. I like that they have an app to help track progress, I feel like that really sets me up for success. The Hyperbyte tracker is excellent!! One thing I noticed right away and would like added is an hour tracker to help me keep track of how long I am wearing my aligners. It would just make me feel better to see a quantifiable number rather than me guessing times. I did have some issues with taking pictures for the “Check-in.” I couldn’t focus my camera because that option was taken away with the “touch to take a picture feature.” It also took away the flash, so I fumbled with a flashlight, tying to take a pic, and it felt as difficult as twister. Other than that, I like the app, I like that it’s simple, easy to use, and everything is visible to me right away, I don’t have to go hunting for information. Looking forward to the rest of the process!

Developer Response
Hello! Thank you for your positive feedback! We are pleased that you are satisfied with the application and the little features of our packaging and accessories! We love taking all of this feedback into consideration to help improve on these minor areas in the next App update! We hope to keep the rest of your experience good!
Sets me up for success!
08/25/2022

autonomies

The whole byte experience has been fun! All the little touches and packaging are enjoyable. Really makes the experience. I like that they have an app to help track progress, I feel like that really sets me up for success. The Hyperbyte tracker is excellent!! One thing I noticed right away and would like added is an hour tracker to help me keep track of how long I am wearing my aligners. It would just make me feel better to see a quantifiable number rather than me guessing times. I did have some issues with taking pictures for the “Check-in.” I couldn’t focus my camera because that option was taken away with the “touch to take a picture feature.” It also took away the flash, so I fumbled with a flashlight, tying to take a pic, and it felt as difficult as twister. Other than that, I like the app, I like that it’s simple, easy to use, and everything is visible to me right away, I don’t have to go hunting for information. Looking forward to the rest of the process!
Developer Response 08/26/2022
Hello! Thank you for your positive feedback! We are pleased that you are satisfied with the application and the little features of our packaging and accessories! We love taking all of this feedback into consideration to help improve on these minor areas in the next App update! We hope to keep the rest of your experience good!
This review is only for the App
07/28/2022

Jones-Five
I have had my aligners for 6 weeks now and have yet to get the app to work properly. Every time I log in, it only gives me the option to go to the online portal. I don’t know why this is. I have deleted the app, re-installed the app, shut my phone off and turned it back on, updated the app and still, all I have is the online portal/website. I haven’t been able to check in after the initial check in and have been in contact with customer service. No one seems to know why it is stuck in website mode. My hyperbyte won’t connect via Bluetooth, even though I’ve given it permission. I’m super frustrated. Also, trying to get my $100 referral is like having to jump through hoops to get that too. You can’t talk to anyone on the phone unless you email them several times, then finally you get a phone call. Thankfully my referring agent has been helping me as best as she can. I just want my app to work. I love the product itself. I give it 5 stars!!

Developer Response
Hi there! Thank you for your feedback. Please reach out to our support team for more assistance at patient.byte.com/support and we'll do our best to get everything working for you. Thank you.
This review is only for the App
07/28/2022

Jones-Five

I have had my aligners for 6 weeks now and have yet to get the app to work properly. Every time I log in, it only gives me the option to go to the online portal. I don’t know why this is. I have deleted the app, re-installed the app, shut my phone off and turned it back on, updated the app and still, all I have is the online portal/website. I haven’t been able to check in after the initial check in and have been in contact with customer service. No one seems to know why it is stuck in website mode. My hyperbyte won’t connect via Bluetooth, even though I’ve given it permission. I’m super frustrated. Also, trying to get my $100 referral is like having to jump through hoops to get that too. You can’t talk to anyone on the phone unless you email them several times, then finally you get a phone call. Thankfully my referring agent has been helping me as best as she can. I just want my app to work. I love the product itself. I give it 5 stars!!
Developer Response 08/05/2022
Hi there! Thank you for your feedback. Please reach out to our support team for more assistance at patient.byte.com/support and we'll do our best to get everything working for you. Thank you.
Easy instructions and amazing people
01/01/2023

senicaja
Honestly I was skeptical about starting this because my teeth are spaced and crooked. When I started the process they made it easy for me and they were supper supportive and helpful. They never not once made me feel uncomfortable or frustrated. They contacted me regularly and helped me understand what I was doing and why I was doing and how my treatment plan would be.I was even in mir shock that they were able to create a 3D layout of my teeth. It showed me how my teeth looked now (which was pretty spot on) and how my teeth looked after. The results were outstanding. They also have a payment plan that worked just for me. I couldn’t pay it upfront so I decided to do it and I’m so happy I did. All in all Byte is a good company that cares about you and the employees do as well. The dentists care about your wants and needs. You should try it before looking at any negative comments ❤️ THANKYOU BYTE

Developer Response
Thank you so much for taking the time to leave us this wonderful review. We are beyond happy to hear this and super happy for you! Please feel free to reach out to us if you need any assistance, we are always standing by to support.
Easy instructions and amazing people
01/01/2023

senicaja

Honestly I was skeptical about starting this because my teeth are spaced and crooked. When I started the process they made it easy for me and they were supper supportive and helpful. They never not once made me feel uncomfortable or frustrated. They contacted me regularly and helped me understand what I was doing and why I was doing and how my treatment plan would be.I was even in mir shock that they were able to create a 3D layout of my teeth. It showed me how my teeth looked now (which was pretty spot on) and how my teeth looked after. The results were outstanding. They also have a payment plan that worked just for me. I couldn’t pay it upfront so I decided to do it and I’m so happy I did. All in all Byte is a good company that cares about you and the employees do as well. The dentists care about your wants and needs. You should try it before looking at any negative comments ❤️ THANKYOU BYTE
Developer Response 01/03/2023
Thank you so much for taking the time to leave us this wonderful review. We are beyond happy to hear this and super happy for you! Please feel free to reach out to us if you need any assistance, we are always standing by to support.
Take your money and ghost at trouble
12/16/2022

Wats1984
I was projected 21 weeks treatment. When I began to notice some problems toward the end of my box of aligners, I went through the process of letting them know. I got no response, I got a call two weeks later from a rep that said she was calling to get my next set of aligners ordered. She said I also saw the concerns and yes it looks like you’re a couple steps behind but that’s just projected so let’s wait and see. They already had payment in full at that point. Toward the end of treatment when I raised concerns my teeth were met where they said they’d be once they tried to tell me they were and ended the session without any follow up. Each time you raise concerns you click a link and wait to hear back, it usually takes a week. A month later I finally got someone “willing” to “help” They wanted me to go back steps and start over, like ok how does that work when I can only go back 2 steps but I’ve been raising concerns for a month? They put me through enough run around with their “solutions” to the point I was sick of wearing aligners all the time and dealing with no one that offered any real help. Once they get that payment, they could care less.

Developer Response
Hi there, thank you so much for leaving us this review. We would love to look closer at this and make sure you get the support you need. Please send us an email at bytereviews@byteme.com. Thank you and we look forward to finding a resolution for you.
Take your money and ghost at trouble
12/16/2022

Wats1984

I was projected 21 weeks treatment. When I began to notice some problems toward the end of my box of aligners, I went through the process of letting them know. I got no response, I got a call two weeks later from a rep that said she was calling to get my next set of aligners ordered. She said I also saw the concerns and yes it looks like you’re a couple steps behind but that’s just projected so let’s wait and see. They already had payment in full at that point. Toward the end of treatment when I raised concerns my teeth were met where they said they’d be once they tried to tell me they were and ended the session without any follow up. Each time you raise concerns you click a link and wait to hear back, it usually takes a week. A month later I finally got someone “willing” to “help” They wanted me to go back steps and start over, like ok how does that work when I can only go back 2 steps but I’ve been raising concerns for a month? They put me through enough run around with their “solutions” to the point I was sick of wearing aligners all the time and dealing with no one that offered any real help. Once they get that payment, they could care less.
Developer Response 12/21/2022
Hi there, thank you so much for leaving us this review. We would love to look closer at this and make sure you get the support you need. Please send us an email at bytereviews@byteme.com. Thank you and we look forward to finding a resolution for you.

Tweaks, bug fixes, and back-end updates to improve your app's performance? Yes, please!

Version 1.7.0

02/12/2025

Data Linked to You

The following data may be collected and linked to your identity:
- Purchases
- Contact Info
- User Content
- Identifiers
- Usage Data
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Contact Info
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller
Size
Category
Compatibility
Languages
Age Rating
Copyright

Developer Website

Privacy Policy

You Might Also Like

SmileSet :)

See your new smile in minutes
My Invisalign

Designed to move you forward
Nurx: Birth Control Delivered

Skincare & healthcare at home
Hers: Women’s Healthcare

Hair care, mental health
Planned Parenthood Direct℠

Birth Control—Delivered
everlywell

Telehealth, tests, & treatment
Ivim Health

Companion to Ivím programs.
Pregmate Ovulation Tracker

Test Reader • Fertility Cycle
Ro: Online Healthcare

Achieve health goals on Ro
WayBetter Secret to Motivation

Join a game, see what happens

My Byte

Your guide to a new smile

Ratings & Reviews

What’s New

Version 1.7.0

App Privacy

Data Linked to You

Data Not Linked to You

Accessibility

Information

You Might Also Like