The girl from service on Thursday March 9th has no manner and no professionalism. The girl in the counter took 25 min of my time trying to figure out how is the Ono gift card is not working after I buy the gift card recently. They have no experience on what they are doing.

Ono is too cheap to support proper payment channels like Apple Pay. They use Olo which is a shady company and as a result it’s impossible to pay. I often have to go through a stack of cards hoping that one will eventually go through - but most banks just block them. Usually takes about 30 minutes to trick one of my banks to accept the payment, sometimes it’s impossible. Ono knows this, they knew for years, but they rather lose customers than spend 40 cents per order supporting real payment methods.

This app makes it easier to eat from one of our favorite family restaurants - very easy to use and doesn’t require constant updates. We can easily save our favorite orders and order while out and about, then swing by to pick up our order.

The app is very easy to use once you login (select login with “olo”). Ordering through the app saves a lot of money compared to using other delivery services. My only recommendation would be to add a “promos” section.