Looks much better than before. Maybe they redid their branding. As a user I find it easier to place an online order now.

The only way to earn points through there rewards program is ordering through the app which has a more limited menu than in store. Plus if I want to get it delivered, even though i don't live far from it and every other delivery service delivers, it says I'm not eligible. Im highly disappointed. I wish they had a better system like maybe add rewards by uploading a receipt or using your phone number?

So apparently in my specific location my rewards doesn’t apply? I’ve contacted customer service 4 times and they haven’t helped me. They just gave me a list of towns that it does apply in and a list of like three towns that it apparently doesnt. That would have been nice to know before I saved up $30 in rewards. And it would be nice if customer service would actually solve the problem.

The Vegas store opened months ago and still you can’t use their app to order. That tells me the the franchisor is not organized and not supportive. The food was good and we will order again but it is overpriced for what you get and this will keep us from ordering very often.