Your Virtual Adjuster
The future of claim management
Free · Designed for iPad. Not verified for macOS.
We handle the claim. You run the business. Submit files, track progress, and stay connected to your YVA claims team from the office, job site, or anywhere.
Your Virtual Adjuster (YVA) gives high-volume roofing contractors the claims infrastructure to scale—combining a dedicated claims team with purpose-built technology in one connected operation.
WE HANDLE THE CLAIM. YOU RUN THE BUSINESS.
Submit a file from the job site, hand it off to YVA, and follow its progress without chasing emails or pulling sales reps into claim administration. Your team gets clear visibility into status, documentation, next steps, approvals, and payments while YVA’s claims specialists keep the file moving.
SUBMIT COMPLETE FILES
• Create a new referral in a guided flow
• Confirm the property and loss address on the map
• Add insured, policy, carrier, and claim information
• Upload damage photos, estimates, policies, and supporting documents
• Save unfinished files and return when you are ready
TRACK EVERY CLAIM
• See files by stage, status, branch, cause of loss, or date
• Review claim details, actions, updates, and documentation
• Monitor approved amounts, claim value, and payment progress
• Find action items that need attention
• Search and filter across your claim pipeline
KEEP EVERYONE ALIGNED
• Bring contractors, sales reps, managers, and YVA claims specialists into one system
• Keep communication and supporting documents connected to the file
• Give leadership visibility without adding more internal claims overhead
• Use role-based access for the people who need it
BUILT FOR ROOFING OPERATIONS
YVA is designed for roofing companies managing storm volume, insurance claims, supplements, and multiple sales teams. One structured handoff gives every file clear ownership and a repeatable next step—so reps can stay focused on inspections, closing deals, and building pipeline.
The YVA app is available to YVA customers and authorized users.
Need help? Call 855-775-7550 or visit www.yourvirtualadjuster.com.
more If your are a roofing contractor the Your Virtual Adjuster is a MUST use platform if you are looking to sell more roofs and grow your business!
If your are a roofing contractor the Your Virtual Adjuster is a MUST use platform if you are looking to sell more roofs and grow your business!
This is our biggest mobile update yet—a redesigned experience built to make every handoff, update, and file easier.
WHAT’S NEW
• A refreshed dashboard, drawer menu, bottom navigation, sign-in, and password recovery experience
• A redesigned Create Referral flow with improved address search, map confirmation, customer and claim forms, date pickers, dropdowns, and slide-to-confirm
• Card and list views for Files and Action Required, with your selected view remembered
• New filters for cause of loss, date range, and branch location, plus a badge when filters are active
• An upgraded Weather Event Finder with cause-of-loss and date-range search, improved calendars, and results sorted by date
• A clearer document upload flow with categories, redesigned photo and document screens, and new File Saved and File Submitted confirmations
• Swipe from left to right to close image and document viewers
• A Users tab for branch and sales managers
• Full iPad and landscape support across the app
• Faster loading with skeleton screens and smoother navigation without white flashes or blank screens
• Improved long lists with Load More and clear end-of-list handling
• A new splash screen and easier device identification in App Info
We also made additional performance improvements and interface refinements throughout the app.
7.2.5 Sep 8
Our biggest update yet is here!
This major release delivers a faster, smoother, and more intuitive Your Virtual Adjuster experience from start to finish.
What’s Improved
Enhanced performance across key areas of the app
Redesigned interface elements for cleaner navigation and an easier user experience
Stronger stability and responsiveness throughout the claims process
General bug fixes and refinements to keep everything running smoothly
This release reflects our ongoing commitment to making YVA the most efficient, contractor-friendly way to manage insurance claim jobs.
More improvements are already in the works — stay tuned, and thank you for using Your Virtual Adjuster!
6.2.0 Apr 23
What’s New in This Release
Our biggest update yet is here!
This major release delivers a faster, smoother, and more intuitive Your Virtual Adjuster experience from start to finish.
What’s Improved
Enhanced performance across key areas of the app
Redesigned interface elements for cleaner navigation and an easier user experience
Stronger stability and responsiveness throughout the claims process
General bug fixes and refinements to keep everything running smoothly
This release reflects our ongoing commitment to making YVA the most efficient, contractor-friendly way to manage insurance claim jobs.
More improvements are already in the works — stay tuned, and thank you for using Your Virtual Adjuster!
6.0.0 Mar 26
What’s New in This Release
Our biggest update yet is here!
This major release delivers a faster, smoother, and more intuitive Your Virtual Adjuster experience from start to finish.
What’s Improved
Significantly upgraded image uploading for a more reliable, streamlined workflow
Enhanced performance across key areas of the app
Updated interface elements for cleaner navigation and an easier user experience
Stronger stability and responsiveness throughout the claims process
General bug fixes and refinements to keep everything running smoothly
This release reflects our ongoing commitment to making YVA the most efficient, contractor-friendly way to manage insurance claim jobs.
More improvements are already in the works — stay tuned, and thank you for using Your Virtual Adjuster!
5.7.9 Jan 21
What’s New in This Release
Our biggest update yet is here!
This major release delivers a faster, smoother, and more intuitive Your Virtual Adjuster experience from start to finish.
What’s Improved
Significantly upgraded image uploading for a more reliable, streamlined workflow
Enhanced performance across key areas of the app
Updated interface elements for cleaner navigation and an easier user experience
Stronger stability and responsiveness throughout the claims process
General bug fixes and refinements to keep everything running smoothly
This release reflects our ongoing commitment to making YVA the most efficient, contractor-friendly way to manage insurance claim jobs.
More improvements are already in the works — stay tuned, and thank you for using Your Virtual Adjuster!
5.7.8 Jan 21
What’s New in This Release
Our biggest update yet is here!
This major release delivers a faster, smoother, and more intuitive Your Virtual Adjuster experience from start to finish.
What’s Improved
Significantly upgraded image uploading for a more reliable, streamlined workflow
Enhanced performance across key areas of the app
Updated interface elements for cleaner navigation and an easier user experience
Stronger stability and responsiveness throughout the claims process
General bug fixes and refinements to keep everything running smoothly
This release reflects our ongoing commitment to making YVA the most efficient, contractor-friendly way to manage insurance claim jobs.
More improvements are already in the works — stay tuned, and thank you for using Your Virtual Adjuster!
5.7.5 Jan 14
What’s New in This Release
Our biggest update yet is here!
This major release delivers a faster, smoother, and more intuitive Your Virtual Adjuster experience from start to finish.
What’s Improved
Significantly upgraded image uploading for a more reliable, streamlined workflow
Enhanced performance across key areas of the app
Updated interface elements for cleaner navigation and an easier user experience
Stronger stability and responsiveness throughout the claims process
General bug fixes and refinements to keep everything running smoothly
This release reflects our ongoing commitment to making YVA the most efficient, contractor-friendly way to manage insurance claim jobs.
More improvements are already in the works — stay tuned, and thank you for using Your Virtual Adjuster!
5.7.4 Jan 10
What’s New in This Release
Our biggest update yet is here!
This major release delivers a faster, smoother, and more intuitive Your Virtual Adjuster experience from start to finish.
What’s Improved
Significantly upgraded image uploading for a more reliable, streamlined workflow
Enhanced performance across key areas of the app
Updated interface elements for cleaner navigation and an easier user experience
Stronger stability and responsiveness throughout the claims process
General bug fixes and refinements to keep everything running smoothly
This release reflects our ongoing commitment to making YVA the most efficient, contractor-friendly way to manage insurance claim jobs.
More improvements are already in the works — stay tuned, and thank you for using Your Virtual Adjuster!
5.7.0 Jan 8
Version 4.0.0 - Major Update
We’re excited to introduce the latest version of our app, marking the first major update in over a year! This version is packed with new features, enhancements, and improvements designed to enhance your experience and streamline your workflow.
What’s New:
Enhanced Functionality: We’ve added a range of powerful new features, including deep linking capabilities, updated screens, and improved user tagging, making it easier than ever to manage your claims.
Improved Usability: We’ve made significant design and interface changes for a more intuitive and seamless user experience.
Performance Improvements: Numerous optimizations have been implemented to improve speed, reliability, and stability.
Bug Fixes: We’ve addressed various issues reported by our users to ensure smoother operation.
Plus, many more internal improvements and tweaks that make this our best version yet.
Important Note: Moving forward, you’ll be required to update the app when new versions are released, ensuring you always have the latest features and improvements.
Thank you for your continued support, and we hope you enjoy the new and improved experience!
4.0.0 08/15/2024
We've added new features and fixed some minor bugs.
3.0.4 05/31/2023
We have added a new restoration scope, fixed some minor bugs, and added a fun new notification sound!
3.0.3 05/11/2023
We're thrilled to announce the release of Your Virtual Adjuster 3.0, bringing you powerful new features to make your claims management experience even more seamless and efficient. Here's a quick look at the key highlights of this release:
Enhanced Push Notifications
Stay on top of your claims like never before with our revamped push notifications system. We've made it easier for you to receive real-time updates on your claims and taggings. And now, when you tap on a notification, you'll be taken directly to the relevant comment or update on your activity feed – keeping you in the loop has never been more convenient!
Improved Status Visibility
In Version 3.0, we've expanded the range of claim statuses you can view on the mobile app. Now, you can easily monitor the intake status of each file you submit, including "on hold," "in review," "approved," and more. Plus, you'll be able to see at a glance whether a claim is open or closed, and if there's a reason provided for a file being on hold or a claim being closed, you'll see that too – right on the file page!
Enhanced File Management
We've made managing your files more efficient by adding all the different file folder options available on the dashboard. Now, you can effortlessly upload files into any existing folder, making it easier to keep track of important documents and streamline your claims process.
Upgrade to Your Virtual Adjuster 3.0 today and experience these fantastic new features for yourself. We're confident that this update will elevate your claims management experience to new heights, and as always, we welcome your feedback to help us make Your Virtual Adjuster even better in future releases.
3.0.1 03/29/2023
We're thrilled to announce the release of Your Virtual Adjuster 3.0, bringing you powerful new features to make your claims management experience even more seamless and efficient. Here's a quick look at the key highlights of this release:
Enhanced Push Notifications
Stay on top of your claims like never before with our revamped push notifications system. We've made it easier for you to receive real-time updates on your claims and taggings. And now, when you tap on a notification, you'll be taken directly to the relevant comment or update on your activity feed – keeping you in the loop has never been more convenient!
Improved Status Visibility
In Version 3.0, we've expanded the range of claim statuses you can view on the mobile app. Now, you can easily monitor the intake status of each file you submit, including "on hold," "in review," "approved," and more. Plus, you'll be able to see at a glance whether a claim is open or closed, and if there's a reason provided for a file being on hold or a claim being closed, you'll see that too – right on the file page!
Enhanced File Management
We've made managing your files more efficient by adding all the different file folder options available on the dashboard. Now, you can effortlessly upload files into any existing folder, making it easier to keep track of important documents and streamline your claims process.
Upgrade to Your Virtual Adjuster 3.0 today and experience these fantastic new features for yourself. We're confident that this update will elevate your claims management experience to new heights, and as always, we welcome your feedback to help us make Your Virtual Adjuster even better in future releases.
3.0.0 03/28/2023
We have implemented several enhancements to the user interface, including the inclusion of a dedicated notifications section for streamlined access to tagged comments and notifications. Additionally, we have added the ability to tag other users within the application, which will trigger both in-app notifications and email notifications to the tagged individual. Alongside these key features, we have also made various aesthetic and functional improvements, as well as addressed identified bugs. We are confident that users will enjoy this latest release.
2.0.6 01/13/2023
We have squashed bugs and made some overall improvements to the user experience.
2.0.5 11/23/2022
We have added a new address confirmation page after you create a new file. While also increasing the effectiveness of the google maps location finder to ensure the most accurate loss address is chosen. We have squashed some bugs and made some overall improvements.
2.0.4 10/29/2022
Added a new FILES section on the single submission page view so you can easily upload images and documents.
Made additional improvements for app stability.
2.0.3 09/29/2022
Our Official IPAD Version of the app is now available for download! We also made some minor adjustments to improve the overall user experience.
2.0.2 09/07/2022
We deliver updates regularly, and this is our biggest one to date! Take a peak at all the new features below.
Explore Page
- All Files Button - This shows all the files currently pending/ Signed
- Incomplete Files Button - A list of all the incomplete files. Files that do not have a customer information form filled out/ are missing a scope.
- Pending Button -Shows all files pending a homeowner's signature.
- Signed Button -This shows you all files currently pending a homeowner's signature.
FILES PAGE
Three tabs will let you filter through all of the files/submissions. Quickly filter your files based on their latest status or search for an individual file.
SEARCH PAGE
All search results match the information entered into the search box.
Individual Submission page
All the relevant claim information for the insured, including insured info, claim info, and contractor info. The new "payment" button will let you see the total amount of payments you have left on the file.
Updates Tab
Contractors can now receive updates about a specific claim/ leave their updates with any questions they may have.
Company Info Page
On this page, you can email/ call your Account Manager and view the information on file for your company.
Users Page
Show a list of users in your organization, including when that user last logged in/ how many total submissions that user has submitted.
2.0.0 08/07/2022
Minor Fixes
1.0.7 07/01/2022
Minor Fixes
1.0.6 06/14/2022
App Optimizations
1.0.5 04/13/2022
Minor Fixes
1.0.4 04/12/2022
Minor Fixes
1.0.3 03/28/2022
Minor Fixes
1.0.1 03/04/2022
This is our biggest mobile update yet—a redesigned experience built to make every handoff, update, and file easier.
WHAT’S NEW
• A refreshed dashboard, drawer menu, bottom navigation, sign-in, and password recovery experience
• A redesigned Create Referral flow with improved address search, map confirmation, customer and claim forms, date pickers, dropdowns, and slide-to-confirm
• Card and list views for Files and Action Required, with your selected view remembered
• New filters for cause of loss, date range, and branch location, plus a badge when filters are active
• An upgraded Weather Event Finder with cause-of-loss and date-range search, improved calendars, and results sorted by date
• A clearer document upload flow with categories, redesigned photo and document screens, and new File Saved and File Submitted confirmations
• Swipe from left to right to close image and document viewers
• A Users tab for branch and sales managers
• Full iPad and landscape support across the app
• Faster loading with skeleton screens and smoother navigation without white flashes or blank screens
• Improved long lists with Load More and clear end-of-list handling
• A new splash screen and easier device identification in App Info
We also made additional performance improvements and interface refinements throughout the app.
more Version 7.2.5 Sep 8
Data Not Collected The developer does not collect any data from this app.