Electrolux

Name: Electrolux
Rating: 4.3 (156 reviews)
Author: Electrolux

Connected home care

Only for iPhone

Free

156 Ratings
Ages

4+
Years
Category

Lifestyle
Developer

Electrolux
Language

EN
+ 33 More
Size

284
MB

iPhone

Control and monitor your connected Electrolux appliances for a more comfortable home environment. No matter where you are. For better living. From Sweden. • Control your appliance from anywhere • Manage appliances, change settings, and monitor progress, even if you’re not in the same room – or city. • Automate daily routines • Create routines to optimize the home environment for when you’re working, entertaining, or sleeping. Whether your goal is to save energy, time, or both, you can schedule your appliances to work for you. • Expert tips – when you need them • Learn how to take better care of your appliance with expert tips and maintenance reminders. And keep track of the work they’ve done with weekly reports. • Hands-free control with Google Assistant • Control your appliances with your voice by connecting Google Assistant.

Ratings & Reviews

4.3

out of 5

156 Ratings

Failed to connect to WiFi network
Jan 6

Steven1868
Purchased two air purifiers and followed directions to connect them to my home WiFi network. Units only connected during the initial install and have been “unavailable” since. The network operates at 2.4 GHz and the devices are within 15 feet of a working WiFi extender. No other devices in my home have connection issues. To make matters worse, the app does not provide any means to troubleshoot the issue or reinstall the units on the app.

Developer Response
Hello! We're sorry to hear about your experience. To assist you further, could you provide more details about your issue including the PNC of your appliance. Please reach out to us at appteam@electrolux.com
Failed to connect to WiFi network
Jan 6

Steven1868

Purchased two air purifiers and followed directions to connect them to my home WiFi network. Units only connected during the initial install and have been “unavailable” since. The network operates at 2.4 GHz and the devices are within 15 feet of a working WiFi extender. No other devices in my home have connection issues. To make matters worse, the app does not provide any means to troubleshoot the issue or reinstall the units on the app.
Developer Response Mar 11
Hello! We're sorry to hear about your experience. To assist you further, could you provide more details about your issue including the PNC of your appliance. Please reach out to us at appteam@electrolux.com
Electrolux app failed again- nice recovery
03/18/2023

No vac app for you!
Revised - nice recovery Electrolux. But again, please make your app & systems more robust! so this stops repeating.This isn’t the first time I’ve been disappointed by an app from Electrolux. First you guys made us move the management of our Pure i9 robot vac from the Wellbeing app to the one named simply Electrolux. We lost a couple things, but I moved on with life. Now, for the 2nd or 3rd time in the past year, this app has crashed, forgotten my profile, and will not allow either a password reset or a new account to be created (last ditch attempt to get control of my vac). It’s a hard working vac and deserves much better than this. Oh, yeah and so do I, since I bought it. Please get your crap together, Electrolux!

Developer Response
We're truly sorry to hear about your frustrating experience with our app. Your feedback is valuable, and we'd like to assist you further. Please reach out to our support team so we can work on improving your interaction with our app. Your satisfaction is important to us, and we're here to help.
Electrolux app failed again- nice recovery
03/18/2023

No vac app for you!

Revised - nice recovery Electrolux. But again, please make your app & systems more robust! so this stops repeating.This isn’t the first time I’ve been disappointed by an app from Electrolux. First you guys made us move the management of our Pure i9 robot vac from the Wellbeing app to the one named simply Electrolux. We lost a couple things, but I moved on with life. Now, for the 2nd or 3rd time in the past year, this app has crashed, forgotten my profile, and will not allow either a password reset or a new account to be created (last ditch attempt to get control of my vac). It’s a hard working vac and deserves much better than this. Oh, yeah and so do I, since I bought it. Please get your crap together, Electrolux!
Developer Response 04/12/2024
We're truly sorry to hear about your frustrating experience with our app. Your feedback is valuable, and we'd like to assist you further. Please reach out to our support team so we can work on improving your interaction with our app. Your satisfaction is important to us, and we're here to help.
US based app?
07/15/2024

Dinanator
I have a washer and dryer, but unfortunately the app is not available in the US? Can you please work on that app so that we can add our appliances in the USA as obviously we can buy them. Thank you.

Developer Response
Hi, yes we do have an app available in the US store for iPhones. I will see if I can share the link, otherwise contact us at appteam@electrolux.com and we'll assist you. Here's is the link: https://apps.apple.com/us/app/electrolux/id1595816832
US based app?
07/15/2024

Dinanator

I have a washer and dryer, but unfortunately the app is not available in the US? Can you please work on that app so that we can add our appliances in the USA as obviously we can buy them. Thank you.
Developer Response 07/17/2024
Hi, yes we do have an app available in the US store for iPhones. I will see if I can share the link, otherwise contact us at appteam@electrolux.com and we'll assist you. Here's is the link: https://apps.apple.com/us/app/electrolux/id1595816832
Great! Some suggestions
04/02/2023

Edenxavier
Straightforward and easy to use app to control my air purifier. The onboarding was super simple. Smart tasks could be improved! Maybe location-based smart tasks my be helpful. For example if I leave my condo, I forget to manually turn off the air purifier. How about once it senses that I’m away that it’ll turn off? Just an idea.

Developer Response
I’m glad we were able to improve your experience with your appliance. Appreciate your intuitive idea, it shall certainly be on our cards. Have a great day!
Great! Some suggestions
04/02/2023

Edenxavier

Straightforward and easy to use app to control my air purifier. The onboarding was super simple. Smart tasks could be improved! Maybe location-based smart tasks my be helpful. For example if I leave my condo, I forget to manually turn off the air purifier. How about once it senses that I’m away that it’ll turn off? Just an idea.
Developer Response 04/07/2023
I’m glad we were able to improve your experience with your appliance. Appreciate your intuitive idea, it shall certainly be on our cards. Have a great day!

We're working hard behind the scenes to make sure everything works smoothly and looks lovely.

Version 4.12

Dec 17

Data Linked to You

The following data may be collected and linked to your identity:
- Location
- Contact Info
- Identifiers
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics