This is my second summer with my AC, and I love it! But the app-OMG! I won't go into all of the problems that I've had with it, but my latest is one that someone else mentioned: I turned off one of the "tasks", earlier today--- and while I can see that it is still turned off, my air conditioner has come on!… There have been various other problems which seem to have been fixed, but since June, I have set timers on my phone to doublecheck that my AC is doing what I have it set up to do, when I'm not home. (and sometimes it's not –-– I end up turning it on or off through the Wi-Fi, and fortunately that works!) I understand that programming something like this could be really complicated, and I appreciate that the tech people seem to be working on it, daily, and upgrading it frequently… But here's the thing, it worked last year!!! (for me, at least) why, oh why did you mess with it in between? It's the end of July, and those of us in the northern hemisphere are at the peak of our hot weather! Please fix this, then leave it alone!
We appreciate your detailed feedback and acknowledge the challenges you're facing with the app and your AC. It's wonderful to hear you love the unit itself! Your experience with the timers and the app's inconsistency is valuable, and we’re grateful for your patience as we work through these complexities. Thank you for sharing your thoughts! For further assistance, please visit support.electrolux.us.