Frigidaire 4+

My APP has been fixed - THANK YOU!!! I think it was 2 weeks after submitting this review, the app was fixed and it works flawlessly again! I kept my original review so you can read it. Thank you. I actually waited a little while to make sure and it works 100% of the time now. . ORIGINAL REVIEW: I do LOVE the A/C, and it worked flawlessly with the prior app - but since it was upgraded, it’s offline more than it’s on, and it’s very frustrating! Example: Tonight I looked at the app 2 hrs before I needed it, and I was on-line, so I waited. 2 hrs later when I needed to turn the A/C on, your app is offline - again! And this is happening most every night. Please fix it. My only other suggestion would be to add an option for a set temperature we can individualize. It comes on at a set temp of 72, but let’s be honest, no one who has an A/C will have it set that warm… I really do love this A/C itself.

Hi, thanks for the feedback. We will look into this!

I was forced to download this app from Frigidaire 2.0 (which I NEVER had issues with) and this app never works for me. First I couldn’t sign in because it couldn’t find my account with my email address. So I tried to create an account with that same email address only for it to tell me there’s already an account associated with it. Password reset. Email came in. Reset my password. Tried to sign in and kept getting the “Something went wrong. Don’t worry, we’re working on it.” message. Finally let me sign in just for it to say the same thing and not let me add my air conditioner to my account. Deleted and redownloaded the app to see if it’ll work. And then I couldn’t sign in because it can’t find the account. Went to create a new account (with the aforementioned email address) and I just keep getting the “Something went wrong. Don’t worry, we’re working on it.” message again. Please fix this issue. I never had this problem with Frigidaire 2.0, which I now can’t even use anymore. Don’t force customers to download your “newer and better” app when it isn’t even working?

Hello,
We are sorry to hear about your problem. Please reach out to our team at appteam@electrolux.com , we will do our best to fix the issue.
Kind Regards,
App Team

This seems so obvious to me, yet this app just gets more and more cumbersome. I wanted to turn my AC on High, Cool and 60 degrees. This is probably the most common setting for an air conditioner when first turned on. I counted the number of clicks needed to do that. 22! Twenty two! One to open app. One to click on the air conditioner I want. One to click Turn On. One to click Mode. One to click Cool. One to click to close the menu. One to click Fan Speed. One to click High. One to click to close the menu. One to click and drag the screen up so I can get to the temperature. 12 more clicks to get the temperature down from 72 to 60. 22 clicks! Here's an idea. Either just a Max Cool button or implement some custom buttons that I can assign settings to, or make your app one screen with four horizontal rows. First row has three buttons: Fan, Evo, Cool. Second row has four buttons: Low, Med, High, Auto. Third row has a horizontal that lets you slide to the temperature you want. Last row has two buttons: Submit, Off. That's it! That's all you need! Four clicks and you're done.

Hi, thank you for the feedback and suggestions. We are continuously striving to improve the app.