The card is helping protect a vulnerable family member from being repeatedly scammed. I use the desktop version more than the app. You can set parameters in terms of which services can be paid and which cannot. Also limits to amounts. We are still getting the hang of it but so far it has prevented scam purchases four times and blocked many scam transfers of funds. It’s also blocked a purchases we wished had gone through and so we altered the checkbox parameters to allow them.

Same problem as everybody else; I can’t login, despite changing my password as directed. I would give it zero stars if possible, although I suppose they deserve one star for having phone support. I did not access phone support because it seems (based on all the other reviews) that this is a pervasive problem with the app, not just limited to me. I figure that if I call support they will have me change my password at least one or two more times in the process of trying to fix it, it still won’t work, and then I won’t be able to remember my password when trying to log into the website. Not worth the hassle. So instead I am deleting the app and will wait a few months before trying again in the hopes that they fix this glitch.

Truelink has an app….finally. Unfortunately, it is full of headaches. Regardless of having the ‘Remember Me’ box selected, it never does. The app requires me to type in my the last 4 digits of my card and scroll to my birthday every time. The worst is that if I toggle screens for any reason or answer a phone call or text, the app boots me out and I have to start from scratch. Furthermore, if you fall behind in receipt uploading, the app does not remember the month and place where I was working. It takes me all the way back to the present day and I have to scroll dozens of times to get back to where I was. After I upload in receipt I have to repeat the process. It is a NIGHTMARE. Please do better Truelink for those without computers or who are limited to working by phone for health reasons.I have also taken a photo of a receipt, had it show that it was attached (viewed it to be sure) and then the receipt disappeared and shows as never uploaded.This is NOT okay.

Many of us have been asking for an app for many years. So glad to finally see one from this amazing company. Only provides transfer to the True Link account, view upcoming transfers and view transactions. Hope in next updates we can finally ** adjust the spending monitor (which is extremely difficult to see on a phone from the web),** the ability to transfer out of the true link account and maybe ** transaction notifications that we can adjust on settings.Then the app would be perfect.