- Updated the Core City API for all mobile app users, including the registration and city change processes. - Removed the Common City API and implemented Lab-specific city mapping API to correct mismatched data. The city information is now properly synchronized for lab test bookings for both Self-Pay and OPD users.

- Fixed IPD Claim “Claim For” issue for eligible members in Family & With Parents plans. - Added expired policy view-only mode with proper messages. - Fixed city selection issue in Book a Lab Test (Lahore/Karachi). - Resolved IGI card layout overlap issue. - Improved Android YouTube video UI alignment. - Fixed iOS Reteno notification delivery issue.

- Updated the Wellness (Meri Pharmacy) message, removed commas from the Panel Hospital List numbers, and corrected other spelling mistakes.

- Added login help modal with guidance, password recovery, renewal, and support details. - Added real-time card loading status with API response popup. - Enhanced Cashless Doctor flow with new V2 improvements. - Introduced Cashless Lab Test booking using OPD cashless limits. - Updated Meri Pharmacy pickup messages in Cashless Medicine. - Improved Marketplace font size for better readability.

- Introduced a new feature, “Wellness Market,” in the app, providing users with access to pharmacy and wellness services. - Enhanced the Cashless Medicine option by introducing a medicine pickup service in Karachi. - The issue causing the error “This field may not be null” upon opening the app has been resolved.

- Added a new item "Additional Doctor Fee" in the "What’s Not Covered" section for IPD - Resolved an issue with YouTube embedded videos in the Guides section - Enhanced the Customer Review modal with Claim For, Claim Amount, and Symptoms/Hospital details - Resolved issues with broken and irrelevant Reteno workflow links and enhanced iOS notification.

- Hospital panel count per filter; phone numbers clickable. - Review modal shows claim type (IPD/OPD) with claim numbers. - OPD Cashless Medicine screen updated with alternate phone number. - Real virtual cards for IGI & Jubilee; fallback to static card. - UI/UX fixes: Review modal closes after submission, improved icons, buttons, and feedback form layout. - Fixed OPD loader, claim display, notifications, and booking button visibility.

- Freshchat Notifications: Improved notification delivery to ensure users receive updates reliably. - Claim Review Modal: Modal is now centered on the screen for better visibility and user experience. - Number Formatting: Added comma formatting to all numeric values across the mobile app. - Submit Button: Submit button remains disabled until all document uploads are completed.

Synced Cashless Claim Status and Amount handling with updated Jubilee integration. Implemented a new Claim Details structure for improved visibility of cashless claims. Updated the Cashless Claim Status UI for a clearer and more consistent user experience.

Enhanced Cashless Medicine flow visibility and improved IPD Limit Summary progress bar behavior for a smoother experience.

Enhanced the reimbursement process by restricting the amount field in both IPD and OPD claims to accept only non-decimal values. The IPD limit summary has been refined for improved clarity, the notifications icon has been replaced with a call icon for easier access, and the Medical Emergency content in the Health Guide has been updated for better understanding.

Improved the limit summary, updated the placement of the chat option for easier access, and removed the “cancel” tag from OPD reimbursement claims for a cleaner experience.

Improved dependent selection while filing OPD claims.

Improved numeric keypad in OPD for a smoother input experience.

In this update, we’ve improved how the app handles unexpected server responses, ensuring a smoother and more reliable experience during usage.

This update brings a refreshed design to the OPD and IPD claims list screens, making it easier to view and track your claims. We’ve also introduced IPD limits in both the Claims and Guide sections, giving you clearer visibility of your benefits. Additionally, Virtual Health Cards are now hidden for employees insured under Adamjee.

In this release, we have improved UX by squashing a few bugs as well as enhancing user flows.

We've improved your experience with cashless medicine delivery! This update also includes smoother flows and a few other bug fixes to make things even better.

OPD claims can now be cancelled in the "Created" stage. Cashless claims are now visible for TPL, PQT & Jubilee employees. Fixed issue showing "Others" instead of the actual rejection reason. Improved wording on doctor chat screen. Selected lab name now shows correctly when booking tests. Rejection reason is now visible for cashless medicine claims.

View & download approval letter in settled IPD reimbursement claims. New parent insurance coverages options of Rs. 800,000 & Rs. 1,000,000. Improved in-app ratings.

Smashed a few bugs for a better and smoother experience.

This update lets you easily view and download virtual health cards for both yourself and your parents (for Jubilee-insured employees with a parents plan), alongside significant improvements to the prior approval flow for a smoother experience.

This update brings you even more clarity and support! You'll now find helpful guide videos throughout the app that will assist you with various features. We've also added a new "What's Not Covered?" page to provide transparent information about your policy limitations. And, you can now easily submit claims for circumcision procedures through the app.

In this release, we have improved the cashless medicine ordering flow as well as fixed a few bugs for a better user experience.

Good news! Along with improvements to OPD claims, you can now also secure your travel with Travel Insurance, available right through the app. Plus, we're now displaying your health insurance policy numbers for IPD claims, and you can now view the prescriptions prescribed by a doctor after a live chat within your SmartBenefits app.