In this update, we improved app stability

Added integration with Bookon CRM in the personal account. After connecting the integration, chats will have the ability to create clients and appointments directly from the conversation.

The app interface has been optimized for users who use light mode on their phone.

Improved the app’s performance for a faster and more comfortable user experience.

Added a new lead form type - QUIZ. Now you can survey customers and better understand their needs.

It is now possible to cancel reactions to messages that the operator has sent to the client.

Added support for the Georgian language in the App.

We’ve added a new “What’s new?” section We’ve implemented notifications for new app releases We’ve updated the look of the lead form icons and the Binotel contacts section

We optimized navigation between the app sections for users in Kazakhstan. When transferring a chat to an operator group, it is now possible to transfer the chat only to active operators with an online status.

We optimized navigation between the app sections for users in Kazakhstan. When transferring a chat to an operator group, it is now possible to transfer the chat only to active operators with an online status.

The Uzbek language has been added to the message translation module.

Automatic alignment of the preferred contact time: the time selected by the customer in the lead form is automatically aligned with the company’s configured business hours.

Automatic alignment of the preferred contact time: the time selected by the customer in the lead form is automatically aligned with the company’s configured business hours.

Create customers in Smart CRM from offline forms and recent chats. Block visitors from the “Start Chat” tab across all channels. Load previous conversations in Recent Chats. Tooltips for agent statuses during chat transfers. Lead form icons now show unique names.

Implemented support and display of new types of lead forms on the site

Implemented support and display of new types of lead forms on the site

We’re preparing the App for new useful features. You won’t see any visual changes just yet, but this update is very important - it lays the foundation for upcoming tools that will help you communicate with your visitors even more easily and efficiently!

We’re preparing the App for new useful features. You won’t see any visual changes just yet, but this update is very important - it lays the foundation for upcoming tools that will help you communicate with your visitors even more easily and efficiently!

After connecting the CRM integration, you’ll see a block with the client’s data right in the chat - everything you need at your fingertips. Now is possible to block a visitor in Viber and Telegram channels.

After connecting the CRM integration, you’ll see a block with the client’s data right in the chat - everything you need at your fingertips.

What’s new in chat: now you can pin your favorite templates, quickly hide photo previews, and instantly see confirmation when a client is created in the CRM.

Lead forms now display the visitor’s preferred contact time. Visitor phone numbers from Viber and Telegram now include verification statuses (green/grey icon).

We don’t skip technical tuning - so the app stays stable, delights users, and attracts new customers.

We made technical updates to the mobile application

Added the ability to transfer contact details submitted through lead forms on the website to Smart CRM (if an active integration is enabled)