HelpCrunch app lets you stay connected with your customers anywhere and anytime.

• Talk to your customers on the go
• Capture leads proactively
• Market your products and delight customers with a speedy service
• Assign team members or departments to chat
• Get all contact details
• Send email follow-ups right from the chat
• Assign statuses to your conversations
• See who's online among your customers
• Instantly show or hide your HelpCrunch chat widget
• Change your team availability (online/offline)
• Set up notifications you want to receive

Easy navigation and responsive design make interactions smooth and hassle-free.

What’s New

Version 1.19.3

If you want to reduce everyday distractions, it’s important to limit how many notifications you’re getting on your phone. To help you do just that, we have updated our notification settings. Take control of your notifications and increase productivity right away.

Ratings and Reviews

5.0 out of 5
1 Rating

1 Rating

SupportHero ,

Pretty decent service

Last update is much faster. Don’t know how did they do that, but it’s like on amphetamine 😀

Jshak0922 ,


The last update has so many bugs! The app constantly kicks me off after every time I reply to one of our customers. Sometimes when it kicks me out I even have to re-log in. It is very frustrating to have to answer a questions then get kicked out and repeat especially when our company gets busy! It takes forever to load and even after it loads I get a blank white screen that says all chats are closed when they are not! Also the notifications on this are never accurate! Terrible app! If our company wasn’t requiring us to use I would delete!

justinb1972 ,

Crashes on login

XS... Crashes on login every time. Tries uninstalling and reinstalling, same issue. Also, it’s not super clear when I should use Inbox vs. Chat. ¯\_(ツ)_/¯

App Privacy

The developer, HelpCrunch, has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer’s privacy policy.

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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