HelpCrunch Inbox 4+
Customer Communication Tool
HelpCrunch
Designed for iPad
-
- Free
Screenshots
Description
HelpCrunch app lets you stay connected with your customers anywhere and anytime.
• Talk to your customers on the go
• Capture leads proactively
• Market your products and delight customers with a speedy service
• Assign team members or departments to chat
• Get all contact details
• Send email follow-ups right from the chat
• Assign statuses to your conversations
• See who's online among your customers
• Instantly show or hide your HelpCrunch chat widget
• Change your team availability (online/offline)
• Set up notifications you want to receive
Easy navigation and responsive design make interactions smooth and hassle-free.
What’s New
Version 1.20.3
Small bug fixes and stability improvements
Ratings and Reviews
Pretty decent service
Last update is much faster. Don’t know how did they do that, but it’s like on amphetamine 😀
Terrible!
The last update has so many bugs! The app constantly kicks me off after every time I reply to one of our customers. Sometimes when it kicks me out I even have to re-log in. It is very frustrating to have to answer a questions then get kicked out and repeat especially when our company gets busy! It takes forever to load and even after it loads I get a blank white screen that says all chats are closed when they are not! Also the notifications on this are never accurate! Terrible app! If our company wasn’t requiring us to use I would delete!
Crashes on login
XS... Crashes on login every time. Tries uninstalling and reinstalling, same issue. Also, it’s not super clear when I should use Inbox vs. Chat. ¯\_(ツ)_/¯
App Privacy
The developer, HelpCrunch, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Identifiers
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- HelpCrunch Corporation
- Size
- 21 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 13.0 or later.
- iPad
- Requires iPadOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2021 HELPCRUNCH CORPORATION
- Price
- Free