HelpCrunch Inbox 4+

Customer Communication Tool

HelpCrunch

Designed for iPad

    • 5.0 • 2 Ratings
    • Free

Screenshots

Description

HelpCrunch app lets you stay connected with your customers anywhere and anytime.

• Talk to your customers on the go
• Capture leads proactively
• Market your products and delight customers with a speedy service
• Assign team members or departments to chat
• Get all contact details
• Send email follow-ups right from the chat
• Assign statuses to your conversations
• See who's online among your customers
• Instantly show or hide your HelpCrunch chat widget
• Change your team availability (online/offline)
• Set up notifications you want to receive

Easy navigation and responsive design make interactions smooth and hassle-free.

What’s New

Version 1.21.1

Resolved an issue where text typed in the iOS app would disappear when a message was sent from a web account. This fix ensures that all text remains intact when sending messages in any chat by any agent.

Ratings and Reviews

5.0 out of 5
2 Ratings

2 Ratings

SupportHero ,

Pretty decent service

Last update is much faster. Don’t know how did they do that, but it’s like on amphetamine 😀

justinb1972 ,

Crashes on login

XS... Crashes on login every time. Tries uninstalling and reinstalling, same issue. Also, it’s not super clear when I should use Inbox vs. Chat. ¯\_(ツ)_/¯

Bignosecracker ,

Can’t log in

Every time I login on the app it goes back to the login page

App Privacy

The developer, HelpCrunch, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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