HelpCrunch Inbox 4+

Customer Communication Tool


Designed for iPad

    • 3.7 • 3 Ratings
    • Free



HelpCrunch app lets you stay connected with your customers anywhere and anytime.

• Talk to your customers on the go
• Capture leads proactively
• Market your products and delight customers with a speedy service
• Assign team members or departments to chat
• Get all contact details
• Send email follow-ups right from the chat
• Assign statuses to your conversations
• See who's online among your customers
• Instantly show or hide your HelpCrunch chat widget
• Change your team availability (online/offline)
• Set up notifications you want to receive

Easy navigation and responsive design make interactions smooth and hassle-free.

What’s New

Version 1.20.1

Stability improvements

Ratings and Reviews

3.7 out of 5
3 Ratings

3 Ratings

SupportHero ,

Pretty decent service

Last update is much faster. Don’t know how did they do that, but it’s like on amphetamine 😀

Bignosecracker ,

Can’t log in

Every time I login on the app it goes back to the login page

Jshak0922 ,


The last update has so many bugs! The app constantly kicks me off after every time I reply to one of our customers. Sometimes when it kicks me out I even have to re-log in. It is very frustrating to have to answer a questions then get kicked out and repeat especially when our company gets busy! It takes forever to load and even after it loads I get a blank white screen that says all chats are closed when they are not! Also the notifications on this are never accurate! Terrible app! If our company wasn’t requiring us to use I would delete!

App Privacy

The developer, HelpCrunch, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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