CallGear is a service which provides VPBX, CallTracking and digital marketing tools.
The app unites handling of all communications (chats, inquiries and calls) within one interface. Your agents will process them at the right moment and won't miss a lead. As a result you will shorten the handling time of leads with the help of user-friendly interface and additional tools.
The app allows:
1. to answer and process calls, chats, website inquiries, chats from messengers and social networks;
2. to make calls and send messages to clients (as well as to start the communication with the client);
3. to get more information about the client (e.g source, ad campaign);
4. to transfer the chat to colleagues, if the agent can't help the client;
5. to check the communication log to get more clients' details;
6. to be in the context of the clients' needs, thanks to a unified communication history;
7. to receive push notifications on chats, inquiries and calls to handle clients' requests in double-quick time."
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What's New:
• Call filter: quickly view missed calls in history.
• Pin chats: keep important conversations at the top.
• Preview: view messages and access quick actions via long press.
• Audio rewind: seek through call recordings and voice messages.
• Sound setup: adjust microphone and speaker volume.
• Scheduled messages: plan texts to be sent at a specific time.
• Number formatting: automatic international standardization.
Version 4.12.1
The developer, Callgear Sia, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More