Enjoy a smoother experience! We’ve improved login, simplified billing transfers, updated in-app shopping offers, enhanced notification delivery, and optimized chat support to make managing your services easier than ever.

Faster Quick Recharge access directly from login and guest screens Enhanced in-app promotional banners and personalized offers General performance optimizations and stability improvements for a smoother experience

SuperApp New Version — Recharge without logging in, smarter account linking, and your notifications, all in one place My Liberty Super App make it easier to recharge, manage your account, and stay on top of everything — whether you're a new user, a guest, or a long-time customer.

Know when your service will be back — in real time When there's an outage in your area, the app now shows you a live estimated time of restoration (ETR), updated in real time. No more guessing or waiting for a call — you'll know as soon as we do. See exactly what you're paying for when you recharge Your recharge screen now breaks down the total cost clearly, including applicable taxes and any third-party payment charges — so there are no surprises when you confirm your payment. Track your device installments at a glance Postpaid customers can now see their installment balance and how many months remain directly in the app, making it easier to plan ahead without having to call or chat for the information. Can't link your account? We'll connect you to the right help If you try to link an account that's already associated with another profile, the app now gives you a clear message and connects you directly to our care team — so the situation gets resolved quickly and without frustration. A fresh look that reflects a new chapter You'll notice our updated Liberty logo throughout the app. Same great service, new look — and just the beginning of more to come. Why It Matters? This version is about giving you the right information at the right time — whether that's knowing when your service will be restored, understanding your charges, or tracking what you owe on your device. Transparency and clarity, built right into your app.

Carousel banner emails has been improved as well as others significant enhancements.

New: quicker bill help with LiBi, payment receipts, smart notifications & flexible appointments.

Pay to reconnect your suspended service, refreshed home screen & payment alerts.

New home design, faster login, My appointments, and bill comparison and LiBi improvements.

This version delivers smoother logins, full appointment self-service, smarter AI support, and better insights — all in one update.

Smarter LiBi for bills, roaming & TV. Plus: appointment tracking, suspension alerts & tax clarity!

Smarter billing, guided Autopay, sharper LiBi — clarity and control at your fingertips.

Bill comparison for Fixed Customers, Improvements on My Accounts and Libi

- Extended Session Timeout, Autopay Status Consistency for Mobile Accounts, LiBi - Enhancement to current chatbot reports Chat Report, LiBi - Store Locator and Store Info

Libi and payment enhancements

Libi AI, login security, campaigns & outage improvements

-Enhanced Bill Comparison → Improved bill comparison details to better explain monthly variations. Clearer insights into charges, helping reduce confusion and support calls. - Improvements in Libi Chatbot, Shop Section. - App Configuration & Stability Updates → App name display correction on mobile devices, ensuring consistent branding as My Liberty App.

User Experience enhancements

Libi Chat Bot enhancements

Libi Journeys Libi is now able to help our customers create and delete payment methods, provide roaming details, with improved UX/UI. Simplified Account Registration Improved account registration journey for fixed users, with account information to facilitate first-attempt success. Media Lounge On With Wapa+, TodoCine, and 3 other channels. Bug fixes Back-end fixes for payment error resolution.

- Enhanced Registration and Log-in flows for a smoother start. - Upgraded Autopay with new messaging for successful and pending payments. - Refreshed the visuals so your key info stands out at a glance. - Experience enhancements.

- Meet Libi, your new AI assistant! Get answers and support anytime - Discover our services and products - no lines, no hassle. We’ll take care of the rest. - We’ve refreshed the visuals, so your key info stands out at a glance. - Improvements to Bill Comparison - understand your expenses with ease. - All-around improvements.

User experience enhancements.

Enhancements to: - Chatbot - Payment - Rewards - Notifications

My Liberty PR – Manage All Your Services in One App - Easily pay bills, recharge, track usage, and stay in control, all from one simple but powerful app. - Take control of your Liberty Puerto Rico services—mobile, internet, TV, and home phone—anytime, anywhere. - Easily pay bills, recharge, track usage, and stay in control, all from one simple but powerful app.

New media lounge