What’s New iResident is now part of ResidentConcierge. Your resident tools are still in the iResident section. Job Opportunities — Find and apply for local jobs in your community Experiences — Discover events, activities, and nearby services Rides — Book transportation and mobility services from your phone AI Registration — Sign up with AI-guided voice onboarding Bug fixes and performance improvements.

- App redesign. - Download PDF button added on Recertification Screen.

Mockups updated. HQS Inspections are now shown properly.

- New App Logo. - Community Chat is now available.

- New: Inspector chat — stay in touch during inspections with a dedicated chat experience so questions and updates are easier to follow. - Work orders: you can include pet information when it applies to your request (only Stark and Marin).

Updated Home buttons.

Address search enhacements and typo fixes.

Updated chat bot messages. Improved H.A. and address search.

UXCam events added.

- Revamped signup with live validation and Head of Household claim support. - Improved housing authority handling with fallback data and service availability UX. - Added recertification reminder notifications, navigation, and richer dashboard states.

- Inspection history: fixed week-related behavior in inspection history. - Sign up: Head of Household name is encrypted during registration. - Help: updated “Need help” icon. - Redesigned log-in screen.

What’s new: - Home: All services (Work Orders, Recertification, Inspections) are always visible. Services not available for your housing authority appear grayed out and show a short message when you tap them. - Countdown: When inspections are enabled, the countdown to your next inspection is shown again on the home screen. - SMS: You can opt in to receive SMS updates about your requests. You can skip this step if you prefer.

- FAQs: Grouped by screen. - Housing Authorities: Search bar added for the list. - Work orders: CTA to open chat. - Data: Refresh on app open / resume.

- Recertifications – New module to start, complete, and track your annual recertification and view its history. - Account deletion – Fixed an error that could occur when deleting your account. - Dynamic units – Unit information is now refreshed automatically so it stays up to date. - Inspection reminders – You’ll get reminders when you have an upcoming inspection.

New Housing Authority: Tallassee.

New Housing Authority: St. Petersburg

Added Camden City, Pasco County, and Opelika. Improved display of message times in chat.

Inspections: - Reschedule is only available when there are at least 3 business days before the inspection. - Each inspection can be rescheduled only once. - Clearer messaging when a reschedule has already been requested. - Updated reschedule instructions and improved layout. Chat: - Updated chat UI for a cleaner, more consistent experience.

New chat feature! Get instant answers with our smart bot or connect directly with support agents. Real-time messaging with push notifications.

New chat feature! Get instant answers with our smart bot or connect directly with support agents. Real-time messaging with push notifications.

Sign Up address and unit are now taken from the correct tables depending on the Housing Authority.

- Forgot password fixed - Notification counter added - Customer Service button added (Chat coming soon)

Credentials autocompletion fixed.

- Live notifications implemented - Work order's categories are now searchable

Email and password autocompletion added (for login and sign up)