I spent the last 20 minutes trying to connect my Briiv to the app. It constantly disconnects or can’t be found while you go through the setup process. If you can connect to the Briiv WiFi, you can’t view the a WiFi password you type, so good luck if you type it wrong. I haven’t gotten past this step, so who knows if the app even works. This is such a horrible experience.

I managed to connect the briiv after watching a video on the support page, (the instructions on the app leave out important details) but the app is a disaster. Several times I’ve tried to set up a schedule and the app just deletes it. So that feature is uselessYou can basically use it as a remote control but then the unit will randomly shut off, no matter what you’ve set it at. I’m astonished at the lack of response by the company. Such a promising concept, but all of the issues kill the pleasure of having it. I honestly don’t know if the filter has made a difference because it’l become such an adversarial experience. It’s hard to care.

With such a pricy product, I am astonished at the lack of support the respective app receives. There are times where having control of the device in an app would be wonderful… the touch buttons on the device itself are a bit rough. Sometimes you set a certain level on the device itself and it reverts at times. Can’t even find a resetting option on it. It’s a joke they’re trying to release a “newer” version of this product. I’m unsure if it is worthwhile supporting this company. 🤷🏻

Absolute worst experience. Your product is expensive align your app and service.