Paris Aéroport is the Paris Aéroport company’s application for iOS mobiles.
The free application groups together all essential information in real time, along with the following services:
• Schedules and airlines: flight schedules for arrivals and departures, flight-sharing by e-mail, real time notifications of changes in flight status, alerts in the case of unusual events. Information about airlines serving a particular city or country.
• Customer account: create and manage your customer account, favourite flights, airlines, and services, pin your preferred flight to the home page.
• Reservation and payment of parking with price comparison as well as reservation of other services, such as hotels, flights, car hire, etc.
• Search for shops, bars and restaurants by filtering the search list by type and brand logo. Direct access to our marketplace extime.com
• Directions: information on how to access airports, interactive maps of terminals.
• Services available in terminals, practical information, procedures, news, etc.
• Loyalty programm: join the loyalty programm and access your rewards account to track the points you have earned, and view the benefits and reductions possible depending on status, etc.
Languages available: French, English, Spanish, Russian, Simplified Chinese, Japanese, Korean, German, Brazilian Portuguese, and Italian. Certain features are only available in French and English.
If you would like to help us improve the Paris Aéroport application, please provide your contact details and contact us at:
https://www.parisaeroport.fr/en/passengers/services/claims-litigation/contact--form
System requirements: iOS 13 or higher.
The map has an option to route and give directions but only from the check in counter making it very limited.
Poor app and airport arrangement
Ing Ang whoo
This app, when choosing the contact the customer service, 90% is showing OUR SERVICE IS BUSY NOW PLEASE TRY LATER. The airport is mess and shortage of management. Staff are either super nice or super bad, depend on your lucky and their mood. The security, more than half staff don’t really want to work and showing whatever attitudes, and better speak French. If you have connection here, please keep more than 2hr space between the flights or probably you will miss it and wait until midnight or the next day. Really don’t understand why they still promote themselves are the best airport in Europe. Any other Europe airports are better and friendly than CDG.
Developer Response
Hello, thank you for your feedback. We are sorry to hear about your experience. Please note that some of the points you raise (staff attitude, security, airport organisation) fall outside the scope of the Paris Aéroport mobile app team. We invite you to contact the appropriate departments by calling 3950 or by using the contact form on our website, parisaeroport.fr. If you experienced a specific issue with the app itself (such as the customer service contact feature), feel free to contact us at support-mobile@adp.fr so we can look into it. Have a nice day, The Paris Aéroport mobile apps team
No issues with app
FrittsOne
I really didn’t have any issues with the app, partly because I forgot to look at it. I agree CDG is an airport maze, but I didn’t get lost- I just read the signs. City maps on the app are okay, but I still prefer the paper maps.
Data should be cached, no use due to redownloads
uxexpertthegreat
In airport, data is slow due to traffic congestion. Loading maps takes a very long time, clicking on a different service or location re-downloads maps. Caching all the static data will help
Technical improvements.
Version 23.0.1
The developer, Aéroports de Paris, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Contact Info
User Content
Identifiers
Usage Data
Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Location
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
The developer indicated that this app supports the following accessibility features. Learn More
Supported Features
VoiceOver
Larger Text
Sufficient Contrast
Information
Seller
Aeroports de Paris
Size
54.7 MB
Category
Travel
Compatibility
Requires iOS 16.0 or later.
iPhone Requires iOS 16.0 or later.
iPad Requires iPadOS 16.0 or later.
Apple Vision Requires visionOS 1.0 or later.
Location
This app may use your location even when it isn’t open, which can decrease device battery life.
