MyTIM

Name: MyTIM
Rating: 4.3 (4424 reviews)
Author: Telecom Italia S.p.A.

Utilities

Free

4.4K Ratings
Ages

4+
Years
Category

Utilities
Developer

Telecom Italia S.p.A.
Language

EN
+ 1 More
Size

116.7
MB

L’app MyTIM ti permette di controllare da iPhone e iPad le tue linee mobili prepagate e le tue linee fisse. Puoi accedere utilizzando l’account MyTIM con il tuo indirizzo e-mail come username. Se vuoi creare un account associandolo ad una linea fissa, lo puoi fare da App collegandoti in Wi-Fi alla rete FIBRA o ADSL della linea TIM che vuoi registrare. Saremo lieti di ricevere i tuoi suggerimenti o eventuali segnalazioni tramite l’indirizzo e-mail mytim.app@telecomitalia.it Con questa versione della app MyTIM puoi: - Registrare un account MyTIM per accedere da App o da Web - Controllare lo stato di attivazione delle tue linee - Gestire e memorizzare le modalità di pagamento preferite - Ricevere Assistenza da un operatore via chat o attraverso la Community WeTIM - Seguire il tracking dei tuoi ordini - Acquistare offerte e prodotti TIM - Trovare rapidamente ciò di cui hai bisogno grazie alla casella di ricerca - Accedere rapidamente alle funzionalità più utili tramite la sezione azioni veloci - Scoprire le novità, l’intrattenimento e i concorsi di TIM tramite le storie - Accedere ai vantaggi di TIM Party, il programma di fedeltà di TIM, completamente gratuito che ti premia con tanti regali pensati per te: giga, minuti, smartphone scontati, concorsi con premi esclusivi e molte altre sorprese - Non sei cliente TIM? Puoi comunque partecipare ai concorsi esclusivi, tracciare i tuoi ordini, attivare una SIM e tanto altro Per le tue linee mobili: • Visualizzare il credito residuo • Avere informazioni sul tuo piano tariffario • Verificare le tue offerte per controllare i Minuti, SMS e Giga disponibili • Visualizzare e gestire i servizi attivi sulla tua linea • Effettuare ricariche online con un click utilizzando carta di credito, PayPal e Satispay oppure utilizzando una RicariCard e attivare il servizio di Ricarica Automatica • Visualizzare i movimenti del credito sulla linea • Acquistare i biglietti per i mezzi di trasporto, la sosta e l’accesso alle ztl su diverse città Per le tue linee fisse: • Consultare le offerte e i servizi attivi sulla linea • Consultare le fatture dell’ultimo anno • Visualizzare la fattura in formato pdf ed effettuarne il download • Pagare la fattura con carta di credito o PayPal • Domiciliare la fattura su conto corrente o carta di credito • Effettuare un trasloco o un subentro Per consultare la Dichiarazione di Accessibilità dell'app MyTIM, visita il seguente link: https://www.tim.it/dichiarazione-di-accessibilita-mytim L’app MyTIM continuerà ad essere arricchita di sempre maggiori funzionalità. Aggiornala sempre per non perdere le novità!

Ratings & Reviews

4.3

out of 5

4.4K Ratings

You can’t pay with credit cards that aren’t Italy based
05/09/2019

TrueOpera
I’d give it no stars if I could. Why? Because you cannot pay with a credit card that is not Italian based. Remember the Euro zone? Well, that matters little when it comes to TIM. Of all the stupid and inane things. To put this clearly, TIM will reject your card because your card is not Italian, even though you’re trying to give them money. Until this is fixed, this app gets a bad rating from me, which is a shame because the app itself is quite good. Until that payment problem is fixed, however, it is worse than useless. Se potessi, gli darei zero stelle, se potessi. Perché? Perché non si può pagare con una carta di credito non italiana. Ricordate la zona euro? Beh, questo non conta molto quando si tratta di TIM. Di tutte le cose stupide e inane. Per dirlo chiaramente, TIM rifiuterà la tua carta perché la tua carta non è italiana, anche se stai di dare loro dei soldi. Fino a quando questo è stato risolto, questa applicazione ottiene un cattivo punteggio da parte mia, il che è un peccato perché l'applicazione stessa è abbastanza buona. Fino a quando questo problema di pagamento è risolto, tuttavia, è peggio che inutile.
You can’t pay with credit cards that aren’t Italy based
05/09/2019

TrueOpera

I’d give it no stars if I could. Why? Because you cannot pay with a credit card that is not Italian based. Remember the Euro zone? Well, that matters little when it comes to TIM. Of all the stupid and inane things. To put this clearly, TIM will reject your card because your card is not Italian, even though you’re trying to give them money. Until this is fixed, this app gets a bad rating from me, which is a shame because the app itself is quite good. Until that payment problem is fixed, however, it is worse than useless. Se potessi, gli darei zero stelle, se potessi. Perché? Perché non si può pagare con una carta di credito non italiana. Ricordate la zona euro? Beh, questo non conta molto quando si tratta di TIM. Di tutte le cose stupide e inane. Per dirlo chiaramente, TIM rifiuterà la tua carta perché la tua carta non è italiana, anche se stai di dare loro dei soldi. Fino a quando questo è stato risolto, questa applicazione ottiene un cattivo punteggio da parte mia, il che è un peccato perché l'applicazione stessa è abbastanza buona. Fino a quando questo problema di pagamento è risolto, tuttavia, è peggio che inutile.
Maybe a start, but a long way from good
12/06/2019

mcb0576
I can go on to see remaining gb, charges, and make payments... but I signed up as a tourist plan and there is no alternative language support so I really cannot say what it offers in all. They also charged me for sms that as far as I can tell was sent by TIM and I don’t see any way to dispute or even see which sms it was to block the number. This is flat out wrong and should be against the law for crying out loud!I really don’t get that multiple languages aren’t offered, but at least make it so we can copy the text and paste it to a translation app. Wind offers language support though it only translates around half, so kind of pointless; and Vodafone doesn’t offer language support, but you can copy the text in the app to paste in a translation app. Big companies like these should not have such a hard time getting things like this right, but they all do. I think it’s much like their offers; they are meant more to confuse and just take money than provide useful service.
Maybe a start, but a long way from good
12/06/2019

mcb0576

I can go on to see remaining gb, charges, and make payments... but I signed up as a tourist plan and there is no alternative language support so I really cannot say what it offers in all. They also charged me for sms that as far as I can tell was sent by TIM and I don’t see any way to dispute or even see which sms it was to block the number. This is flat out wrong and should be against the law for crying out loud!I really don’t get that multiple languages aren’t offered, but at least make it so we can copy the text and paste it to a translation app. Wind offers language support though it only translates around half, so kind of pointless; and Vodafone doesn’t offer language support, but you can copy the text in the app to paste in a translation app. Big companies like these should not have such a hard time getting things like this right, but they all do. I think it’s much like their offers; they are meant more to confuse and just take money than provide useful service.
Useless App
09/27/2019

Jlgrannis
Got a tourist plan while traveling in Italy. Supposed to have 15GB data for 30 days. We had great service and used it all day the day after signing up. The second day, we woke up in the morning and had no service!! They said we had a zero balance on our account. How could that happen? We paid 60€ for our two plans. So we tried to add funds to our account through the app but it would not accept our credit cards. I tried chatting with customer service and they said I needed to add funds via the website. I added 10€ but my account still shows a negative balance!! I am SO irritated with TIM and the terrible service and incompetence of the employees who must have done something wrong during our sign up. Our friends also used this plan about a week earlier and had no issues. Now we have to spend a good chunk of our vacation trying to get this figured out with TIM instead of enjoying ourselves. Never again!
Useless App
09/27/2019

Jlgrannis

Got a tourist plan while traveling in Italy. Supposed to have 15GB data for 30 days. We had great service and used it all day the day after signing up. The second day, we woke up in the morning and had no service!! They said we had a zero balance on our account. How could that happen? We paid 60€ for our two plans. So we tried to add funds to our account through the app but it would not accept our credit cards. I tried chatting with customer service and they said I needed to add funds via the website. I added 10€ but my account still shows a negative balance!! I am SO irritated with TIM and the terrible service and incompetence of the employees who must have done something wrong during our sign up. Our friends also used this plan about a week earlier and had no issues. Now we have to spend a good chunk of our vacation trying to get this figured out with TIM instead of enjoying ourselves. Never again!
GOOD SERVICE
02/18/2020

LKJH/&9
I am stationed aboard a US Navy Ship in Italy and use TIM as my internet provider. The app is helpful in keeping track of my data usage but I have not found a way to translate it into English, if it’s even possible. Also I haven’t had any luck in recharging the credits on my SIM card through the app (possible because I can’t read Italian), so I always have to find a physical location to do so. Still all in all this is a good app and TIM is much better than Vodafone in my opinion
GOOD SERVICE
02/18/2020

LKJH/&9

I am stationed aboard a US Navy Ship in Italy and use TIM as my internet provider. The app is helpful in keeping track of my data usage but I have not found a way to translate it into English, if it’s even possible. Also I haven’t had any luck in recharging the credits on my SIM card through the app (possible because I can’t read Italian), so I always have to find a physical location to do so. Still all in all this is a good app and TIM is much better than Vodafone in my opinion

Aggiorniamo regolarmente l'app MyTIM per renderla sempre migliore e vicina alle tue esigenze. In questo aggiornamento abbiamo migliorato la propositività commerciale e introdotto la richiesta di delega AG255_art6_2.

Version 7.3.2

5d ago

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Diagnostics
Data Linked to You

The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Contacts
- Identifiers
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- Diagnostics