True

Name: True
Rating: 4.7 (899 reviews)
Author: TRUE CORPORATION PUBLIC COMPANY LIMITED

Life Designed Simple

Only for iPhone

Free

899 Ratings
Ages

4+
Years
Category

Lifestyle
Developer

TRUE CORPORATION PUBLIC COMPANY LIMITED
Language

EN
English
Size

224.4
MB

iPhone

More convenience! Effortlessly access all services with a single login whether it’s bill payment for you and your loved ones, balance checking, or usage monitoring. More choices! Customize your experience with add-on services from entertainment, gaming, fortune-telling, to insurance. More enjoyment! Collect True dtac points and redeem exclusively discount on everything from trips to treats. More confidence! Feel at ease with the intelligent AI assistant “MARI” offering 24/7 support on issues regarding True, dtac, and home Internet.

Ratings & Reviews

4.7

out of 5

899 Ratings

Outstanding app
06/03/2020

Spidermike007
Works just like it should. Thailand is a land where many online apps do not function properly. True is on top of their game. Kudos to them for the good work. The only way they could improve this would be a chat app for customer service.
Outstanding app
06/03/2020

Spidermike007

Works just like it should. Thailand is a land where many online apps do not function properly. True is on top of their game. Kudos to them for the good work. The only way they could improve this would be a chat app for customer service.
Useless for servicing
10/14/2023

Stop Nagging!
First off the home internet service of True is very unreliable and flaky. Should go with other providers whenever possible but given the monopoly friendly policies it may not be possible. This app is slow and takes a long time to load. Also when using it to report the frequent problems with the internet it’s always completely useless. Lots of loading times and errors, with useless information. When it comes down to trying to schedule an appointment it just fails and I end up having to call customer service anyway after waiting a long time for things to load. When I do call they almost always offer additional data for phones without checking I’m already on unlimited. Given the amount of money paid the service level and dependability is a complete joke.
Useless for servicing
10/14/2023

Stop Nagging!

First off the home internet service of True is very unreliable and flaky. Should go with other providers whenever possible but given the monopoly friendly policies it may not be possible. This app is slow and takes a long time to load. Also when using it to report the frequent problems with the internet it’s always completely useless. Lots of loading times and errors, with useless information. When it comes down to trying to schedule an appointment it just fails and I end up having to call customer service anyway after waiting a long time for things to load. When I do call they almost always offer additional data for phones without checking I’m already on unlimited. Given the amount of money paid the service level and dependability is a complete joke.
Useless for non-Thais
09/18/2022

Akapple123
You want to login and pay your bill fast right? WRONG! There is no quick pay and true doesn’t store any of your info. Step 1: tell true your phone number. 2: Tell true your passport 3: Tell true your account number … Yes. They can’t even link your account number to your account. True feels it necessary for the customer to provide this EVERY TIME YOU LOGIN!And you have to either memorize all of these numbers or write them down because if you leave the app to look up a number, it resets to step 1 within 3 seconds of leaving the app. I wish I could give this rating a negative number for all the time I wasted trying to login.
Useless for non-Thais
09/18/2022

Akapple123

You want to login and pay your bill fast right? WRONG! There is no quick pay and true doesn’t store any of your info. Step 1: tell true your phone number. 2: Tell true your passport 3: Tell true your account number … Yes. They can’t even link your account number to your account. True feels it necessary for the customer to provide this EVERY TIME YOU LOGIN!And you have to either memorize all of these numbers or write them down because if you leave the app to look up a number, it resets to step 1 within 3 seconds of leaving the app. I wish I could give this rating a negative number for all the time I wasted trying to login.
Newest update - fire your UX Developer
Mar 26

Sputnikhead
I previously could pay my internet bill in two taps but now, because sales is obviously handling the design of the app, I have to wait until my internet is shut off and pay through my computer browser because it’s impossible to find the internet bill payment screen anymore. Thanks idiots.
Newest update - fire your UX Developer
Mar 26

Sputnikhead

I previously could pay my internet bill in two taps but now, because sales is obviously handling the design of the app, I have to wait until my internet is shut off and pay through my computer browser because it’s impossible to find the internet bill payment screen anymore. Thanks idiots.

"True application” – a seamless combination of “True iService” app and “dtac” app. Update your app today and enjoy 'True App Jaidee Jak Rod Jak lan'.. The new 5G MyPlan feature lets you customize your main package the way you want. Choose the Data and Voice that suit your needs, and enjoy exclusive add-on offers made just for DIY users. Update now for a smoother,all-in-one experience.

Version 10.12.1

5d ago

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Search History
- Identifiers
- Usage Data
- Diagnostics