I don’t really have any complaints about this. It’s basically your computer on your mobile phone. It’s easy to use, reliable and doesn’t have an unreasonable amount of lag, only a little bit. It works great even just using your mobile data. Of course you can connect from computer to computer also, but I like the phone to laptop. I run stock market auto trades , so it’s nice to be able to check on what’s happening straight from my cell phone to the laptop anywhere I want, I’ve even done it while out camping before. This product is only 3.6 stars right now, it definitely deserves more than that.

In May of 2021 We tried to fix an issue with getting on remotely to our host computer. We attempted to get help by phone, which was no help. The person didn’t have a clue how to help. We also tried to get help through e-mail. We received a response to have us go to a website to find our public IP from the computer we were accessing from to the host computer. It was not a public IP so there was not one. We attempted to explain that and get help. We did not ever receive a return response. So we just waited out our two year paid service we could not use, because every time we attempted to contact by phone, we were put on hold and never anyone getting to our call. Then just two days ago, we decided to give it one more chance. We paid a renewal fee and even with new computers tried it again. It worked and we were pleased it finally did work. But today, when it was attempted to remotely get on the new host computer the same thing happened like last year where it just kept having the connection waiting but never connecting to see the computer. Crazy thing is, I could restart the computer remotely, but could not connect and see the computer remotely. I wish we could have been able to get help on this, but once again the phone service never goes anywhere. You sit on hold and never get a representative or customer service response.

This would be incredibly useful if it worked. Unfortunately, this app is the single most disappointing setback in modern technology since the Challenger explosion. After testing it on multiple devices and on multiple networks, I was unable to stay connected to my PC at home for more than a few minutes without it being interrupted and throwing me into a blue screen that either lasts until I force quit the app or until it returns me to the sad, frozen image of my PC’s desktop; taunting me with a cursor able to glide gently across the icons I need to click, but unable to actually click. Using remote PC is like watching It’s a Wonderful life, except instead of seeing what life would be like if I didn’t exist, I see all the wonderful things I could be clicking if I were at home. My documents and my applications are just out of reach; I am a ghost sitting in my computer room, trying futilely to click and click, and I cry as my connection to my PC slips away before my very eyes. If this were the Titanic, I would be Rose, floating on my driftwood, and my desktop would be Jack, sinking and freezing to death right before me. If you value your time, your money, and your dignity, I strongly recommend you avoid downloading Remote PC or spending money on their service.

Very handy remote app but buggy. Often freezes requiring reboots of BOTH host and remote ends. Of course, if you’re mobile, rebooting the host may not even be possible, so there’s that. To be fair, this has become less an issue over the past year or so. Perhaps if they had a utility allowing a simple handshake connection—while more elaborate features are frozen—with restart option, that would help. A sort of “Safe Mode” providing little more than KVM extension. A common problem is having version mismatches—host vs. remote. With the latest installed on each end, freezing is greatly reduced.No question: those wanting/needing the look and feel of sitting in front of their PC or Mac will find this app very handy. That said, if my “work life” depended on RemotePC, I’d likely tear my hair out. I’ve used commercial-grade remote apps before that are nearly flawless. However, you get what you pay for and this app is VERY reasonably priced. I highly recommend for non-critical, non-professional use ONLY.