Austin American Statesman

Name: Austin American Statesman
Rating: 4 (3481 reviews)
Author: Hearst Newspapers

Breaking News + eNewspaper

Free · In‑App Purchases

3.5K Ratings
Ages

13+
Years
Category

News
Developer

Hearst Newspapers
Language

EN
English
Size

39.8
MB

Know more about Austin and Central Texas with the Austin American-Statesman app. Stay informed with trusted journalism wherever you are. - Get Austin news alerts and notifications, customized by preferred topics - Read expert reporting on schools, public safety, business, development and the tech sector - Catch high school football and University of Texas Longhorns coverage - Track insider Texas politics and follow award-winning investigative reporting that holds power to account - Page through the e-Edition, a digital replica of the newspaper - Stay sharp with Puzzmo’s reimagined favorites and brand-new puzzles - Listen to Statesman stories with Everlit, a text-to-audio tool - Check out exclusive guides and compelling columns and commentary SUBSCRIPTION DETAILS: Subscribe for unlimited digital access to the app, Statesman.com, e-Edition and newsletters. Get 1 month free, then $14.99 per month. Cancel anytime. Current digital and print subscribers have unlimited access to the app. - Digital subscribers: Sign in to the app to access your benefit. - Print subscribers: If you haven’t activated your digital access yet, look for “Activate Access” at the bottom of the app welcome screen. PAYMENT: Payment will be charged to your iTunes account with the confirmation of your purchase and will automatically renew each month unless canceled at least 24 hours before the end of your monthly period. Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase. Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable. PRIVACY POLICY: https://www.statesman.com/privacy/ TERMS OF SERVICE: https://www.statesman.com/terms/ FEEDBACK: We want to hear from you! Let us know if you have questions or suggestions:

Ratings & Reviews

4.0

out of 5

3.5K Ratings

Statesman Doesn’t Deliver
11/30/2023

sageoff
It seems to me that if you pay for a subscription, you should be able to access the content. Apparently, that’s not the case with the Austin American-Statesman app. Although I have subscribed to the Statesman for the 40+ years I’ve been in Austin, now, when I try to access content they present to me via an email alert, I am not able to access the article unless I consent to let the app share information about me and my interest with others, a violation of my privacy. To say I’m disappointed with this development is an understatement. I am now considering whether to keep my subscription or cancel it. What a shame.

Developer Response
If you purchased a subscription through an app store you will need to link your app purchase in order to have full access to our desktop and mobile website, in addition to our app. If you do not link your subscription you will not be able to access unlimited stories, subscriber-only content, and the e-Edition on our desktop and mobile website and e-Edition app. Once you have created your account, please use these credentials to sign in on our desktop or mobile website for full access to your subscriber benefits. To link your subscription, please follow the directions below: iOS Open our app that you purchased a subscription for, Click on the settings (gear) icon in the top right corner of the screen, Click "Create Account" and follow the instructions to make a profile. Once you have created your account, please use these credentials to sign in on our desktop or mobile website for full access to your subscriber benefits. If that does not resolve your issue, can you help us by sharing any additional details (what you were doing while seeing the issue) as well as a screenshot where possible so that we can better investigate this issue? Please email us at USATODAYmobile@USATODAY.com with those details and we will do our best to resolve. Thank you.
Statesman Doesn’t Deliver
11/30/2023

sageoff

It seems to me that if you pay for a subscription, you should be able to access the content. Apparently, that’s not the case with the Austin American-Statesman app. Although I have subscribed to the Statesman for the 40+ years I’ve been in Austin, now, when I try to access content they present to me via an email alert, I am not able to access the article unless I consent to let the app share information about me and my interest with others, a violation of my privacy. To say I’m disappointed with this development is an understatement. I am now considering whether to keep my subscription or cancel it. What a shame.
Developer Response 12/13/2023
If you purchased a subscription through an app store you will need to link your app purchase in order to have full access to our desktop and mobile website, in addition to our app. If you do not link your subscription you will not be able to access unlimited stories, subscriber-only content, and the e-Edition on our desktop and mobile website and e-Edition app. Once you have created your account, please use these credentials to sign in on our desktop or mobile website for full access to your subscriber benefits. To link your subscription, please follow the directions below: iOS Open our app that you purchased a subscription for, Click on the settings (gear) icon in the top right corner of the screen, Click "Create Account" and follow the instructions to make a profile. Once you have created your account, please use these credentials to sign in on our desktop or mobile website for full access to your subscriber benefits. If that does not resolve your issue, can you help us by sharing any additional details (what you were doing while seeing the issue) as well as a screenshot where possible so that we can better investigate this issue? Please email us at USATODAYmobile@USATODAY.com with those details and we will do our best to resolve. Thank you.
UN-friendly Statesman app for Auditory learners & Hearing impaired individuals
05/29/2024

JawBreakerATX
As an auditory learner, I find the electronic version of the Austin American-Statesman lacking in a crucial feature: the ability to listen to articles seamlessly. Due to conditions that make prolonged reading challenging, I rely on audio options to stay informed. This feature is vital not only for me but also for visually impaired individuals.I subscribe to three other major publications—The Wall Street Journal, The Washington Post, and The Los Angeles Times—all of which offer comprehensive audio capabilities, allowing readers to listen to entire articles. This functionality is a game-changer, enabling multitasking, such as walking, running, exercising, driving, bathing, conducting chores at home, or any number of additional tasks while staying up-to-date with the news.To compound the issue, the Statesman app only permits users to select and listen to one paragraph at a time. This piecemeal approach is extremely frustrating and counterproductive. It defeats the purpose of combining reading and listening, making it difficult to fully engage with the content while on the go. For the Austin American-Statesman to truly meet the needs of all its readers in 2024 and beyond, it is essential to incorporate a feature that allows entire articles to be read aloud seamlessly.
UN-friendly Statesman app for Auditory learners & Hearing impaired individuals
05/29/2024

JawBreakerATX

As an auditory learner, I find the electronic version of the Austin American-Statesman lacking in a crucial feature: the ability to listen to articles seamlessly. Due to conditions that make prolonged reading challenging, I rely on audio options to stay informed. This feature is vital not only for me but also for visually impaired individuals.I subscribe to three other major publications—The Wall Street Journal, The Washington Post, and The Los Angeles Times—all of which offer comprehensive audio capabilities, allowing readers to listen to entire articles. This functionality is a game-changer, enabling multitasking, such as walking, running, exercising, driving, bathing, conducting chores at home, or any number of additional tasks while staying up-to-date with the news.To compound the issue, the Statesman app only permits users to select and listen to one paragraph at a time. This piecemeal approach is extremely frustrating and counterproductive. It defeats the purpose of combining reading and listening, making it difficult to fully engage with the content while on the go. For the Austin American-Statesman to truly meet the needs of all its readers in 2024 and beyond, it is essential to incorporate a feature that allows entire articles to be read aloud seamlessly.
Uses overseas call center
09/23/2022

BamaDave01
Yes, that’s right—the Austin “American” Statesman uses an overseas call center to manage their subscriptions! After using this subscription for over 4 months, I decided it wasn’t worth my time. To cancel my subscription was an exercise in frustration. When I finally found the well-buried and hidden “cancel subscription” link, I got a “this feature not available at this time” message, with a telephone number to call for assistance. That number connected me to the overseas call center. It took several minutes to cancel the subscription, but only after insisting I did not want to transfer it to another family member or friend. Typical of this subscription, to be expected of a news feed filled with ads disguised as news stories, video news links that lock you into 15-second ads you can’t skip or back up from, old, repeated news articles, and those irritating links that trick you into accidentally linking into other ads. This is a BAD news ap!
Uses overseas call center
09/23/2022

BamaDave01

Yes, that’s right—the Austin “American” Statesman uses an overseas call center to manage their subscriptions! After using this subscription for over 4 months, I decided it wasn’t worth my time. To cancel my subscription was an exercise in frustration. When I finally found the well-buried and hidden “cancel subscription” link, I got a “this feature not available at this time” message, with a telephone number to call for assistance. That number connected me to the overseas call center. It took several minutes to cancel the subscription, but only after insisting I did not want to transfer it to another family member or friend. Typical of this subscription, to be expected of a news feed filled with ads disguised as news stories, video news links that lock you into 15-second ads you can’t skip or back up from, old, repeated news articles, and those irritating links that trick you into accidentally linking into other ads. This is a BAD news ap!
Great Access but Poor Editing
May 7

Kellgar
I appreciate the convenience of being able to read the Austin American-Statesman through the app—having the full newspaper accessible online is a major benefit. However, the reading experience is often hampered by the high number of textual errors in the articles.Phrases are frequently bundled together as if they were a single word, which can make sections feel like they’ve been auto-translated from another language, German comes to mind due to the way words are combined. In addition, it’s not uncommon to find paragraphs oddly split and inserted in unrelated parts of the article, turning the experience into a kind of word puzzle.The content itself is valuable, but the formatting and editing issues seriously detract from readability. I hope future updates will address these problems, as the app has great potential with cleaner presentation.
Great Access but Poor Editing
May 7

Kellgar

I appreciate the convenience of being able to read the Austin American-Statesman through the app—having the full newspaper accessible online is a major benefit. However, the reading experience is often hampered by the high number of textual errors in the articles.Phrases are frequently bundled together as if they were a single word, which can make sections feel like they’ve been auto-translated from another language, German comes to mind due to the way words are combined. In addition, it’s not uncommon to find paragraphs oddly split and inserted in unrelated parts of the article, turning the experience into a kind of word puzzle.The content itself is valuable, but the formatting and editing issues seriously detract from readability. I hope future updates will address these problems, as the app has great potential with cleaner presentation.

- Bug fixes and performance improvements

Version 202512.1

Dec 4

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