A lot of good features here but when adding an appt to calendar I think it would be easier if the app actually opened the iPhone calendar instead of bringing the option to add within the app for two reasons. 1) when inviting my wife to the calendar appt the atrium app could not pull her name as I was typing it. I had to hit the plus button and add though my contact list/phone book. 2) it seemed when the invite was sent to her to add it to her calendar it was extremely delayed where I had to text her to make sure she got them and they were just coming through as I was texting her.

Speaking as both an Atrium patient and physician, app is terrible, but not at all unexpected as it is built off the Epic electronic health record platform. App doesn’t list all the providers that you see, so you can’t message them. Support won’t add them so you can, even if is clear as day in the record that you are seeing that provider on a regular basis. Don’t even bother trying to schedule an appointment though the app. Provider availability is never accurate. For example, I recently tried to get a sick visit for my daughter and the app said there are no pediatricians system wide that have any openings for months, which was obviously wrong. Recommend calling your clinic directly to get correct, coherent information. Epic is good at collecting revenue from patients and tracking staff’s behaviors when using the health record (in a very Big Brother like manner). Meanwhile it is terrible for patient care, leads to a plethora of medical errors and most non-administrative staff, which is over 90% of Atrium, hate it. Unfortunately nothing will change until we kill someone due to these medical errors and/or the media gets wind of things and makes a fuss.

Whenever I’m trying to schedule an appointment with specific provider , it says call the office to schedule . Sometimes even if the slot is available for specific provider and I do make the appointment the next minute I’ll get a call from office saying her appointment was not available. Also the app is not letting us to message our own providers since The navigation is hard to find that option . For the past few days I’m trying to schedule an appointment with specific provider, but the app is not even showing doctors names. It simply displays just the time and date and the doctors names are blank . Wish I’d attached the image of that but the review has no option to attach the image. Very frustrating whenever in need of an appointment.

Overall the app is pretty decent. It’s easy to navigate! However, is there not a way to see past test results/view trends, as you can on the actual website? Instead of going back to past visits, you should be able to click the most recent test result and have the option of viewing trends right there. Once clicking this option a graph should appear showing test results from a certain time frame.