Your benefits, insurance, and savings—right at your fingertips.
Designed for Clients. Powered by Sun Life.
The my Sun Life mobile app is your all-in-one digital hub to manage your benefits, insurance, and investments with ease—anytime, anywhere. Whether you’re tracking your group retirement savings, submitting health claims, or checking your investment performance, the app puts you in control of your financial and personal well-being.
Take care of your health, on the go.
Whether you have personal insurance or workplace benefits, the app makes it easy to manage your health coverage. *
• Access health services* and products.
• Submit medical and dental claims for faster repayments. **
• Get real-time updates on your claim statuses with notifications.
• Snap photos of receipts and documents for quick uploads.
• Review your coverage and access your digital benefit card.
• Track your Health Spending Account (HSA) and Personal Spending Account (PSA) balance.
*Coverage and features depend on your specific benefits plan.
**Most claims are processed within 1-2 business days when direct deposit is set up.
See your money in real time.
From RRSPs to group savings plans or individual products, the app helps you stay on top of your investments.
• Check account balances and view history of contributions and withdrawals.
• Track the rate of returns of your investments.
• Make contributions when it’s convenient for you.
Get more from your health-care experience.
The app goes beyond claims bringing you tools to save time and money on care:
• Use provider search to explore and find local practitioners like psychologists, chiropractors, and dentists.
• Explore Sun Life’s health services and offerings based on your plan.
• Look up medications with the Drug Lookup tool.
• Access special offers on mental-health resources, fitness, eyewear, and more!
Support and updates when you need them.
Stay in the loop and get personalized health with just a few taps.
• Get push notifications for claim status and important updates.
• Receive helpful reminders, product updates, and special offers.
• Call Sun Life directly from the app and your info will be ready when we answer.
• Use our chat function for quick support and answers to commonly asked questions.
• Connect with your advisor or find one nearby.
Easy to use. Made specifically for you.
Download the app and log in with your my Sun Life ID and password. New user? You can register directly in the app or at mysunlife.ca
Learn more at sunlife.ca/mobile
Note: Data charges may apply when using this app.
Can’t use the app? You can still view your account by signing in to mysunlife.ca or contacting us at 1-877-SUN-LIFE (1-877-786-5433).
Any use of this application is subject to the terms of the End User License Agreement available on mysunlife.ca/mobilelicence.
This is an easy and quick way to submit claims especially in these days when almost everything is being done online. No need to have computer expertise. It guides you through all the steps
Not able to submit prescription & duplicate claim numbers & only jpeg accepted
Ma Beast
The app causes claim delays and erroneous amounts on the claim summaries by not allowing relevant documents to be submitted with the claim submission. For example, can not submit prescription for massage claim. This results in 2 or more different claim numbers created for the same claim causing confusion trying to reconcile claims when a secondary insurance plan is being used and especially justifying claims with CRA. I’ve had seven (7) different claim numbers for the same claim and this occurred for all of my claims over 2 year period causing extreme confusion! The medical claim summaries are wrong as they count the claimed amount for each submission The app does not accept pdf causing delays having to print out a document (ie a massage script) to take a picture of it in order to submit the jpeg
Claims settlements clunky and frustrating
mecnavy
The app states don’t upload documents (like a prescription) unless asked and then it’s submitted. But every single time, the claim is rejected because you’re asked to submit a prescription online in the app AFTER having submitted your claim. And why does one have to resubmit copies of prescriptions for the same medical service treatment type each time? Why can’t we save copies of prescriptions on our online file so SunLife can access them instead of having to submit them every. single. time! Frustrating.
Great App
Gggjkbv
This app eliminated the very slow and tedious process of submitting paper copies and relying on postal delivery services. What a great improvement to the Sunlife claim process. The only negative part of submitting this review is the need to fabricate a nickname that hasn’t already been taken. What a pain in the a...
Keep the app up to date to enjoy the latest features and enhancements!
Version 6.9.4
The developer, Sun Life Financial, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Health & Fitness
Financial Info
Contact Info
User Content
Search History
Identifiers
Usage Data
Sensitive Info
Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Location
Identifiers
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
