I would really like to see this app optimized with the iPhone X and the notch, right now a white line appears at the top of the screen covering the time and icons in the top section of the screen, besides that this app is a good tool for me to keep updated on my workplace’s comments and stats

I have been using this app in my organization for a few years now, and it was usually great, with the exception of a bug every now and then. Since this update, though, our cases come through, but have none of the details that they used to. We’re not sure how to handle any of the negative feedback because we don’t have any details. We can log in on the website and the folks who still have the older version and the details can be seen, but it’s missing from the new version. We’re also not getting the notifications when these alerts come through. It’s very frustrating.

This app is horrible!!!!! Like super horrible.... it's hard to navigate and the information on when shoppers shopped is inaccurate... some surveys on app have said while the store was even open.. but if I go to the full site on web the correct information is there comments are hard to find and open as well as getting the comparison reports, the whole feel of this app is wrong and hard to use!! You should revert to the previous version because I can guarantee most users myself included just end up going to the website to get clear and concise survey results!!!

I primarily use this app to read through customer comments, but opening each survey response now takes longer than the previous version. In addition to that they removed the arrow navigation to go from one response to the next, so now I need to go back to the list of responses and find where I left off because it does not even clear the ones that I’ve read already. I’d settle for being able to read the whole comment from the main list and mark as read….but if I need to open the review to read it, please make it load faster.