Marriott Bonvoy: Book Hotels 4+

We recently took a 8 day trip to California for our 25th wedding anniversary. We traveled back to San Francisco where we had our honeymoon and then went as far north Healdsburg. We rode horses in lake Sonoma. We drank wine in Napa can’t even tell you what a fabulous time we had in the weather was amazing. We drove the coast and back 563 miles! Stayed at the most amazing Marriotts all along the way we had some changes and they absolutely accommodated us with no problem whatsoever the hotels were fantastic, and the service was amazing! We redeemed all our miles for this whole trip and made point back for staying in the hotels with the specials offered on points, we were absolutely stunned when we got a beautiful BMW four series upgrade included in the Marriott air/rental/hotel package. This is the first time we’ve been through this program. It was absolutely fantastic. I can’t say enough we love being gold, elite members and are looking forward to the next step, which is platinum. Use this program again for our next trip out west and then our next trip over the pond to England and Scotland. We love Marriott and cannot wait to use the house rental Airbnb program as well.
The Man-Son-Hing Family

This is our fourth visit to this wonderful hotel! From check-in to check out, everything was superb! The staff and service remain impeccable. The hotel itself has been somewhat renovated and it’s absolutely beautiful. The rooftop bar /restaurant has been renovated and is wonderful. It now separates the pool area from the main dining area, which is great. Named Cojo, the restaurant has excellent food for anytime of the day. The views overlooking the city are spectacular! special shout out to our servers there, Tristan,Ana, and Miguel. They always remember us and we are so grateful for that. What a treat to have such ambitious, helpful young people working at your hotel. Breakfast each morning couldn’t have been better. A little something for everyone from all different countries. Thank you so much! The hotel is conveniently located therefore perfect for any stay in Barcelona. so easy to walk to many of the main sites or to catch any of the hop on hop off bus tours that are readily available. Mohammed, a tall, handsome man greeted us as we arrived and Mishael checked us in. Both outstanding employees! To sum up, all of the staff were exceptional and treated us so very well.
Thank you again for a fabulous stay!😘

Overall, this is a great app and even after the transition from SPG I think the app outshines. If I were rating the rewards program, I’d give SPG an A and the new program a B- But that’s not why I’m here - so I’m rating the app not Marriott, SPG or even the Bonvoy program.

Overall, the app is very easy to use and like many Marriott properties it really depends on the property you are staying on how well it integrates with he app. In my experience, about 1/3 of my stays truly honor a mobile check-in where I get a mobile key without visiting the front desk, perhaps security perhaps individual hotel preference. I will say that all properties do use the chat feature which is great when I need to communicate a non-urgent issue or perhaps let the staff know about an issue in a room for the next gift.

Mobile check-out is truly the best, it works almost all the time. Booking on the site is easy and straightforward. One of the best features that I like (might not be from the app) but how I get WiFi quickly since it remembers my device at every property. Overall, I think the app is well done, the rewards program is okay - still my brand of choice. Thanks Marriott!