Yandex Go is an app to request rides, order food from restaurants or send items across town. Request a ride or delivery with just a tap and track your driver in real time. Never waste time again with another call center or parking problem.
• AFFORDABLE FARES
Choose a service class for any occasion. Ride Economy for everyday errands, treat yourself to Comfort and Comfort+ to relax in a more spacious car, or go with Business when every detail counts. Use Delivery to ship items of any size by car. Fares and available service classes vary by location, but we always show the exact price (or a fair estimate) before you request a ride.
• PAY BY CARD OR CASH
You can pay for rides automatically if you add your card in the app, but drivers also accept cash. Payment method availability may vary depending on location.
• A SMART APP THAT SAVES YOU TIME
Yandex Go uses smart algorithms built on live traffic data to connect riders with drivers who can reach them fastest. Depending on your location, the app will also suggest alternative pickup points to help lower your fare.
• RIDES WITH MULTIPLE STOPS
Request a ride with multiple destinations, like if you’re dropping your kids off at school, picking up a friend on the way, or need to run a quick errand. Yandex Go maps all your stops on one route and calculates the fare for the entire trip upfront.
• CHILD SAFETY SEATS
Choose the Kids service class to ride safely with your child in a safety or booster seat.
Currently available in the capitals of Armenia, Georgia, Estonia and Latvia, as well as 13 cities across Russia.
• FOOD FROM RESTAURANTS
Order food from local cafes and restaurants. Just enter your address and we’ll show you everything that’s available nearby. Narrow down your search with filters and find your favorites or try something new. Currently available in Russia and Kazakhstan.
• AVAILABLE IN 12 COUNTRIES
Russia, Armenia, Belarus, Georgia, Kazakhstan, Kyrgyzstan, Uzbekistan, Latvia, Lithuania, Estonia, Serbia and Moldova. Visit https://taxi.yandex.com to see rates and availability in your city.
If you’d like to share your opinion about our app, a driver or company that handled your ride, please send us feedback in the app.
The app is now faster. We worked on internal improvements, so you won't notice any other changes.
Ratings and ReviewsSee All
The app is ok but I have a bone to pick with the newest feature added - it seems to be disallowing usage with vpn active. Every time I try to order taxi with apple pay it deadlocks by requiring user input on modal about “unsecure” (yeah, I’m gonna be judge of that) connection below apple pay modal, which seems to be waiting for modal. This suggests apparent lack of qa or maybe malicious intent. But I’m not even mad about that, but the fact that taxi app seems to have taken responsibility to police my connection on my own device? Yeah no, that’s a no from me dawg.
Random charges and Terrible app use and customer experience
The app keeps failing to derive payment from Apple Pay. I had to finally install a credit card directly. Even then it would sometimes work and sometimes not. When I called my bank, thinking they might be the problem, they said they see changes coming through form Yandex, which they approve but the merchant keeps declining. Randomly I would see a charge appear stating I have balance due and I can’t use the app until I pay it off. Not having an alternative, I would pay the stated balance and write a note to customer service, who don’t get back for days, if at all. Also, the app often picks up incorrect “current location” for user. The estimated arrival timings for cabs are often incorrect. And above all, the shown estimated for requesting is cab is almost always less than what is actually charged by almost 30-50%! I feel cheated and I would never use this app if I had or knew of alternatives while visiting Moscow on a short trip.
The worst customer service ever
It doesn’t deserve even 1 star. I was charged wrong amount and I had to call customer service to get that charge adjusted. They couldn’t help me by phone so I sent request to a specialist. In a week I got an answer by email but it didn’t actually mean anything, it was not helpful, kinda “sorry for the inconvenience” but the price was not adjusted.
So I called again, sent another request which was not answered at all. After all I called 3d time and asked to talk to a specialist or customer service manager. I was told that they don’t have that kind of service. What do you mean “don’t have”???? It’s ridiculous, they asked me to wait 2 more days for specialist to call me... and it’s been 2 weeks since I called last time. Bad bad bad ugly service!!!! I regret yandex bought Uber, cause Uber has better customer service for sure!
- Yandex, LLC
- 225.4 MB
Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Armenian, Azerbaijani, Belarusian, Chinese, Estonian, Finnish, French, Georgian, Hebrew, Kazakh, Kirghiz, Latvian, Lithuanian, Romanian, Russian, Serbian, Simplified Chinese, Traditional Chinese, Ukrainian, Uzbek
- Age Rating
- This app may use your location even when it isn't open, which can decrease battery life.
- © 2011-2020 Yandex LLC
With Family Sharing set up, up to six family members can use this app.