Yandex.Taxi is a ride-hailing app for rides anywhere you need. Forget the hassle of owning a car and get rides on demand! Request a ride with the tap of a button and track your driver in real time. Never waste time again with another call center or parking problem. Yandex.Taxi is available in 15 countries and constantly expanding around the world.
• AFFORDABLE RATES
Choose a service class for any occasion. Ride Economy for everyday errands, treat yourself to Comfort and Comfort+ to relax in a more spacious car, or go with Business for when every detail counts. We also offer Minivan for larger groups, transporting skis or bikes, or simply going to the airport with a lot of luggage. Rates and available service classes vary by location, but we always show the exact price (or a fair estimate) before you request a ride.
• SAFE RIDES AND RIDER FEEDBACK
Experienced drivers help keep rides safe and reliable. You can also help us improve by rating your rides, and you’re always welcome to tip your driver for excellent service.
• PAY BY CARD OR CASH
You can pay for rides automatically if you add your card in the app, but drivers also accept cash. Payment method availability may vary depending on location.
• A SMART APP THAT SAVES YOU TIME
Yandex.Taxi uses smart algorithms built on live traffic data to connect riders with drivers who can reach them fastest. Depending on your location, the app will also suggest alternative pickup points to help lower your fare.
We also suggest destinations based on your ride history, so choosing your favorite places is as easy as a single tap. For example, Yandex.Taxi might notice your evening commute from work, so your home address will be the first suggested destination at the end of the workday.
Check out the best nearby pickup points to get the lowest rate around. Yandex.Taxi shows you alternative pickup points that lower the cost of your ride by simplifying the route for your driver. You can also choose your regular destinations in a single tap with suggested destination addresses based on your ride history. If you ride Yandex.Taxi to get home after work, your home address will be at the top of your suggestion list on weekdays.
• RIDES WITH MULTIPLE STOPS
Request a ride with multiple destinations, like if you’re dropping your kids off at school, picking up a friend on the way, or need to run a quick errand. Yandex.Taxi maps all your stops on one route and calculates the fare for the entire trip upfront.
• CHILD SAFETY SEATS
Ride safe with your child in a safety or booster seat by choosing the Kids service class.
Currently available in the capitals of Armenia, Georgia and Estonia, as well as 13 cities across Russia.
Visit https://taxi.yandex.com to see rates and availability for your city.
If you would like to share your opinion about our app, or a driver, or company that handled your ride, please use the app to send us feedback.
Enjoy your ride with Yandex.Taxi!
The app is now faster. We worked on internal improvements, so you won't notice any other changes.
Ratings and ReviewsSee All
Best taxi in Russia
In Moscow and St. Petersburg, you can get taxi within 5 min anywhere anytime. You also can track taxi before arrived, while driving and afterwards.
The most important parts is you can pay in credit or cash. Cash was batter in my experience. Uber driver can overcharge after say goodbye. It takes hours or days to take back just 7bucks. In my experience, It was one hour plus three days. If you pay in cash, there will be no such problems. Just don’t forget to round up your pay as tip. And they may not have changes.
I’m very happy with my 6 yandex taxi rides of my Russia trip.
Random charges and Terrible app use and customer experience
The app keeps failing to derive payment from Apple Pay. I had to finally install a credit card directly. Even then it would sometimes work and sometimes not. When I called my bank, thinking they might be the problem, they said they see changes coming through form Yandex, which they approve but the merchant keeps declining. Randomly I would see a charge appear stating I have balance due and I can’t use the app until I pay it off. Not having an alternative, I would pay the stated balance and write a note to customer service, who don’t get back for days, if at all. Also, the app often picks up incorrect “current location” for user. The estimated arrival timings for cabs are often incorrect. And above all, the shown estimated for requesting is cab is almost always less than what is actually charged by almost 30-50%! I feel cheated and I would never use this app if I had or knew of alternatives while visiting Moscow on a short trip.
The worst customer service ever
It doesn’t deserve even 1 star. I was charged wrong amount and I had to call customer service to get that charge adjusted. They couldn’t help me by phone so I sent request to a specialist. In a week I got an answer by email but it didn’t actually mean anything, it was not helpful, kinda “sorry for the inconvenience” but the price was not adjusted.
So I called again, sent another request which was not answered at all. After all I called 3d time and asked to talk to a specialist or customer service manager. I was told that they don’t have that kind of service. What do you mean “don’t have”???? It’s ridiculous, they asked me to wait 2 more days for specialist to call me... and it’s been 2 weeks since I called last time. Bad bad bad ugly service!!!! I regret yandex bought Uber, cause Uber has better customer service for sure!
- Yandex, LLC
- 212.2 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Armenian, Azerbaijani, Belarusian, Chinese, Estonian, Finnish, French, Georgian, Hebrew, Kazakh, Kirghiz, Latvian, Lithuanian, Romanian, Russian, Serbian, Simplified Chinese, Traditional Chinese, Ukrainian, Uzbek
- Age Rating
- This app may use your location even when it isn't open, which can decrease battery life.
- © 2011-2020 Yandex LLC
With Family Sharing set up, up to six family members can use this app.