I moved but still have an account with them in brooklyn I live 8 hrs away now every time I have a problem logging In they tell me to come their, I drove 2x already to fix it than 2 months later it won’t let me log in I’m finished with them I’m taking my cash out it’s a joke
Fraud department doea not work
Aileen7627
Someone use my account to buy airlines tickets, when I called to cancel the card and ask for and investigation, hoping to get my money back... that was the moment why everyone was telling be to change my account to other bank. I never use that card with chip, I always withdraw the money Im going to use for the week , and they didnt even realize that? They didnt call or nothing since the card has never been in use, for me that is kind of strange, thay should have called me. Instead of received the money back they charge me $500 because I didnt report the card lost in 24 hours, which is completely wrong. That morning when I opened my account to my work deposit.. boom airlines tickets for someone... called inmediately... fraud department is a fraud.
1 Star is being generous
Sarahirodriguez
I should’ve known that a poorly run bank would have a poorly run app. I downloaded the app for my grandma who has an account so it would be easier for her to do what she needed instead of going all the way to the bank since she can’t really walk good anymore. We can’t transfer between accounts, we can’t deposit checks, and we can’t look up account info such as routing and account number. Those are literally the only reasons we needed the app, so we would’nt have to do those things in bank. All we are able to do is view what’s in the accounts. I’ve done online banking for years now and I’ve never come across a such poorly constructed banking app. Do yourself a favor and go to a different bank if that’s very important for your needs.
not a great app for a BANK!
SbD777
You can’t do several things on this app that I can do on other, better, banks. If you’re looking for a new or alternate bank, don’t choose Popular. Sorry but that’s the truth. You can transfer money to and from other accounts & people, Deposit a check but you can’t do much else. Certainly not get any typical banking information, No info or way to buy CDs. No digital/printable 1099-D for interest tax document.yes a 4 year old can use this app but they would choose another bank ;)
This update contains bug fixes and performance improvements.
Version 5.0.42.154
The developer, Popular Bank, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Financial Info
Location
Contact Info
Contacts
User Content
Identifiers
Usage Data
Diagnostics
Other Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
Popular Bank
Size
111 MB
Category
Finance
Compatibility
Requires iOS 11.0 or later.
iPhone Requires iOS 11.0 or later.
iPad Requires iPadOS 11.0 or later.
iPod touch Requires iOS 11.0 or later.
Mac Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
