Fever: Events & Tickets

Name: Fever: Events & Tickets
Rating: 4.8 (74097 reviews)
Author: Fever Labs, Inc.

Best things to do in your city

Only for iPhone

Free

74K Ratings
Age Rating

13+
Years
Chart

#62
Entertainment
Developer

Fever Labs, Inc.
Language

EN
+ 36 More
Size

128
MB

iPhone

DISCOVER THE BEST EXPERIENCES IN YOUR CITY Find all events: from concerts in breathtaking venues to immersive worlds, movie tickets, theater and comedy shows, museums, festivals and food experiences. Fever brings you the best entertainment and local events your city has to offer! A night out with friends, a romantic night out or a family afternoon: whatever the moment, you'll find something worth sharing, all in one app. DISCOVER IT Personalized picks, a map of events happening near you and filters by date and time. Need ideas? Discover what to do with your personal AI assistant. From weekend activities to nightlife and party spots, making the most of your leisure time has never been this easy. FIND IT ON FEVER Candlelight Concerts, Formula 1, Harry Potter Forbidden Forest, Arte Museum, The Jury Experience, Drone Art Show and much more. BOOK IT, SHARE IT Your phone is your ticket. Book tickets in seconds and send them to friends in a few taps. BE PART OF FEVER CLUB Earn rewards on every ticket you buy. WE'VE GOT YOU Real people from our support team, available 24/7 in 11+ languages via live chat, phone or email at hi@feverup.com. Explore more at feverup.com. LIVE IN 500+ CITIES AND 55+ COUNTRIES Download Fever and turn "what should we do?" into "see you there."

Ratings & Reviews

4.8

out of 5

74K Ratings

Disappointed in customer service.
06/21/2022
lavocita
UPDATE: Vinnicius replied to me and was able to help me out with an acceptable solution. I am truly happy that the Fever team cares about their customers. I will continue to use the company for my local events! Thank you so much! I’ve been using the fever app for a while to book tickets to events in my city. Me and my spouse had plans to see the Picasso experience but unfortunately she got into an accident and we had to go to the emergency room. I tried to cancel my tickets and was told that wasn’t possible but was offered a voucher. I was thrilled. I tried to redeem the voucher a few weeks later (before the experience ended) and the agent I spoke to regret to inform me that I had to make changes to my tickets that very same day (while we were in the emergency department). Why did the agent not advise me or ask me what day I would like to reschedule to? This is a deceitful practice and I’m disappointed because I’ve supported this company. I understand if the cancellation was something due to something insignificant but this wasn’t something we planned to happened. Extremely frustrated in how Pete and Rafael B decided to handle the situation.

Developer Response
Thank you for your 5-star review, Buicke! We're happy to hear that our agents were able to assist you to your satisfaction :)Fever Teamhola@feverup.com / hello@feverup.comwww.feverup.com
Disappointed in customer service.
06/21/2022
lavocita

UPDATE: Vinnicius replied to me and was able to help me out with an acceptable solution. I am truly happy that the Fever team cares about their customers. I will continue to use the company for my local events! Thank you so much! I’ve been using the fever app for a while to book tickets to events in my city. Me and my spouse had plans to see the Picasso experience but unfortunately she got into an accident and we had to go to the emergency room. I tried to cancel my tickets and was told that wasn’t possible but was offered a voucher. I was thrilled. I tried to redeem the voucher a few weeks later (before the experience ended) and the agent I spoke to regret to inform me that I had to make changes to my tickets that very same day (while we were in the emergency department). Why did the agent not advise me or ask me what day I would like to reschedule to? This is a deceitful practice and I’m disappointed because I’ve supported this company. I understand if the cancellation was something due to something insignificant but this wasn’t something we planned to happened. Extremely frustrated in how Pete and Rafael B decided to handle the situation.
Developer Response 06/23/2022
Thank you for your 5-star review, Buicke! We're happy to hear that our agents were able to assist you to your satisfaction :)Fever Teamhola@feverup.com / hello@feverup.comwww.feverup.com
You are forced to download the app to get your tickets
07/10/2022
aj1235683
I had to download this app to even get the tickets that I purchased. No ticketing company should ever make you download their app to get access to something that was paid for. This approach is inaccessible to many people who may not be able to download an app on their phone (which is more people than you’d think). My grandma who wanted tickets to the Sistine Chapel exhibit had to have me download the app to get the tickets because she doesn’t have a smart phone. And for being the only ticketing company to sell tickets for this event you would think they’d make it more accessible to purchase and access their tickets. On top of that, there wasn’t any detail on the app as to where exactly the event was, which ironically was in the email confirmation that was sent. So 1. Don’t make people download your app to get their tickets. Like every other ticketing agency, provide the option to send over those tickets in an email and to be printed out. And 2nd: if you’re are going to push people into using your app, then at least make sure you add all the relevant details on there.Now that I’ve attended this event, I’m deleting this app and will avoid using Fever at all costs until they allow another way to access tickets. I’ll be telling all my friends and family to do this same. I expect this is probably a startup with 3 developers and no UX person. Or if there is a UX person, maybe listen to them.

Developer Response
Hello. We're sorry that your experience with us has not been the best. Please reach us at customer_satisfaction@feverup.com so we can properly assist you.
You are forced to download the app to get your tickets
07/10/2022
aj1235683

I had to download this app to even get the tickets that I purchased. No ticketing company should ever make you download their app to get access to something that was paid for. This approach is inaccessible to many people who may not be able to download an app on their phone (which is more people than you’d think). My grandma who wanted tickets to the Sistine Chapel exhibit had to have me download the app to get the tickets because she doesn’t have a smart phone. And for being the only ticketing company to sell tickets for this event you would think they’d make it more accessible to purchase and access their tickets. On top of that, there wasn’t any detail on the app as to where exactly the event was, which ironically was in the email confirmation that was sent. So 1. Don’t make people download your app to get their tickets. Like every other ticketing agency, provide the option to send over those tickets in an email and to be printed out. And 2nd: if you’re are going to push people into using your app, then at least make sure you add all the relevant details on there.Now that I’ve attended this event, I’m deleting this app and will avoid using Fever at all costs until they allow another way to access tickets. I’ll be telling all my friends and family to do this same. I expect this is probably a startup with 3 developers and no UX person. Or if there is a UX person, maybe listen to them.
Developer Response 07/12/2022
Hello. We're sorry that your experience with us has not been the best. Please reach us at customer_satisfaction@feverup.com so we can properly assist you.
Don’t get in an auto accident on the way to your assigned time
05/16/2022
Elizabet260
We were involved in an auto accident on the freeway on our way to the event. Totaled the car. CHP had to get us a tow, arrange safe transportation off the median of the freeway and we still needed to be medically checked out and arrange for a rental since the car is inoperable. Fever refused to allow us to reschedule to another date. It was too late after we were off the freeway to get to the event. Contacted customer service on chat and email as soon as we were in a safe location only asking to reschedule our tickets to another date since the event was closed for the day. We were told that we would have had to contact them before our time (their FAQ state 48 hours prior unless special circumstances). A car accident, no vehicle, waiting in the median of the freeway for tow and transportation are not valid reasons not to contact them prior to the event time slot. We would have had to contact them before calling 911 and getting help! (Since their policy is 48 hours, that might be the other reason they do not allow changes). Their policy is so rigid and customer service is not able use special circumstances for an auto accident on our way there. The company and app gives the consumer no way to get a reasonable outcome to any accident or problem that arises. The app is difficult to use when you try to contact them for help and I sure couldn’t use any of those features while in the median of the freeway with cars zipping by at 65-70 mph.
Don’t get in an auto accident on the way to your assigned time
05/16/2022
Elizabet260

We were involved in an auto accident on the freeway on our way to the event. Totaled the car. CHP had to get us a tow, arrange safe transportation off the median of the freeway and we still needed to be medically checked out and arrange for a rental since the car is inoperable. Fever refused to allow us to reschedule to another date. It was too late after we were off the freeway to get to the event. Contacted customer service on chat and email as soon as we were in a safe location only asking to reschedule our tickets to another date since the event was closed for the day. We were told that we would have had to contact them before our time (their FAQ state 48 hours prior unless special circumstances). A car accident, no vehicle, waiting in the median of the freeway for tow and transportation are not valid reasons not to contact them prior to the event time slot. We would have had to contact them before calling 911 and getting help! (Since their policy is 48 hours, that might be the other reason they do not allow changes). Their policy is so rigid and customer service is not able use special circumstances for an auto accident on our way there. The company and app gives the consumer no way to get a reasonable outcome to any accident or problem that arises. The app is difficult to use when you try to contact them for help and I sure couldn’t use any of those features while in the median of the freeway with cars zipping by at 65-70 mph.
Horizon of Kurfu tickets
05/12/2025
1Natadan
The app is working ok but there is literally no live customer assistance. I had to deal with my issue through emails. The experience wasn’t the greatest. My VR goggles kept glitching and I couldn’t see other members of my group at some points and their avatars were distorted and it was distracting. They don’t offer walking canes, I’ve been to other VR experiences and for people with balance issues due to various health issues a walking cane was always offered. I accidentally purchased three tickets instead of two adult tickets. Fever would not let me change the ticket date and transfer it to another person - so I lost money. I was given credits and was able to change tickets dates even to Broadway shows, this experience is a stationary exhibit and some dates aren’t heavily booked. Not sure why I wouldn’t be offered another date for the ticket I haven’t used. The attendants at the exhibition were not friendly and looked stressed. The space wasn’t well ventilated and some of the odors were disturbing. Overall pretty unhappy with the experience and fever lack of customer support. I figured out I had extra ticket on Mother’s Day a couple hours before the experience. No one was available to help me. The day after the experience I was told that since it happened already , I can’t transfer the ticket to another name with a change in the date.

Developer Response
Hello. We are truly sorry about this. Please email us at customer_satisfaction@feverup.com with the reference number #15263222, so we can take a closer look at your case and help you accordingly. Apologies for the inconvenience.
Horizon of Kurfu tickets
05/12/2025
1Natadan

The app is working ok but there is literally no live customer assistance. I had to deal with my issue through emails. The experience wasn’t the greatest. My VR goggles kept glitching and I couldn’t see other members of my group at some points and their avatars were distorted and it was distracting. They don’t offer walking canes, I’ve been to other VR experiences and for people with balance issues due to various health issues a walking cane was always offered. I accidentally purchased three tickets instead of two adult tickets. Fever would not let me change the ticket date and transfer it to another person - so I lost money. I was given credits and was able to change tickets dates even to Broadway shows, this experience is a stationary exhibit and some dates aren’t heavily booked. Not sure why I wouldn’t be offered another date for the ticket I haven’t used. The attendants at the exhibition were not friendly and looked stressed. The space wasn’t well ventilated and some of the odors were disturbing. Overall pretty unhappy with the experience and fever lack of customer support. I figured out I had extra ticket on Mother’s Day a couple hours before the experience. No one was available to help me. The day after the experience I was told that since it happened already , I can’t transfer the ticket to another name with a change in the date.
Developer Response 05/15/2025
Hello. We are truly sorry about this. Please email us at customer_satisfaction@feverup.com with the reference number #15263222, so we can take a closer look at your case and help you accordingly. Apologies for the inconvenience.

At Fever, we aim to inspire people with experiences and make it easier than ever to find the best live entertainment in your city. With the help of personalized recommendations, discover and get tickets to local events that are most suited to you. - Get the latest version of the Fever app to enjoy the most up-to-date app experience so that you can find events and purchase tickets as quickly and efficiently as possible. - In this update, we fixed bugs and improved other small features of the app. This way, we can make sure that you have a better experience purchasing your event tickets. We hope you enjoy this new version of the app. If you have any suggestions or issues, please feel free to email us at hi@feverup.com. We'll be more than happy to help.

Version 7.254.0 3d ago

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Information

Seller: Fever Labs Inc
Size: 128 MB
Category: Entertainment
Compatibility: Requires iOS 16.0 or later.

iPhone
Requires iOS 16.0 or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English and 36 more

English, Arabic, Basque, Bulgarian, Catalan, Croatian, Czech, Danish, Dutch, Estonian, Filipino, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Malay, Polish, Portuguese, Romanian, Serbian, Simplified Chinese, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Vietnamese
Age Rating: 13+

13+

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Infrequent
Mature or Suggestive Themes
Alcohol, Tobacco, Drug Use or References
Sexual Content or Nudity