Easily and safely send money with Zelle, tap and pay using our mobile wallet and instantly access your debit card and credit card if you misplace it or suspect fraud. The MyNCU Mobile App lets you conveniently deposit checks, open accounts, apply for loans, make transfers, and more. Our new quick links in the More menu give you fast access to frequently used features. The new look of our Branch and ATM locator allows for 3D mapping, 360-degree rotations, and street views to make your search easier than ever.
• Send Money with Zelle®
Whether it's saving you a trip to the ATM or taking out the guesswork of divvying up the lunch tab, Zelle is a fast, safe and easy way to send and request money. Funds are sent directly to the recipient's account in a matter of minutes¹, and all you need is the recipient's email address or U.S. mobile phone number.
• Mobile Wallet
Use your Neighborhood CU debit card and credit card to pay digitally on your devices with Apple Pay, Samsung Pay, Google Pay, and more. Card Controls at Your Fingertips
• Card Controls at Your Fingertips
Easily turn off and on your debit card and credit card with Card Controls and Alerts. If you need to report your card lost or stolen, quickly do so with Debit Card Lost/Stolen.
• Mobile Deposit
Conveniently deposit your checks through the MyNCU Mobile App with the tap of a button.
• Biometric Security
Safely and securely log in using the latest in biometric technology to secure your mobile banking. Access is easy using facial recognition, fingerprints, or a username and password.
• Apply Online
Conveniently apply for accounts or loans through the MyNCU App.
• Bill Pay & Transfers
Easily transfer between accounts and use Bill Pay to make paying bills a breeze.
• Money Management
This easy-to-use personal finance dashboard inside Online Banking and the MyNCU Mobile App gives you access debt payoff calculators and the ability to set and track your financial goals and trends.
Outstanding Service and a Credit Union That Truly Cares About Its Members!
levialaska
I have had an excellent experience with Neighborhood Credit Union. From the beginning, the team has been professional, knowledgeable, and genuinely focused on providing outstanding service. The staff is always courteous and willing to answer questions thoroughly, making every interaction a positive one. Their online and mobile banking platforms are intuitive and reliable, which makes managing my accounts very convenient. I appreciate their transparency, competitive rates, and commitment to member satisfaction. Neighborhood Credit Union truly sets the standard for what a financial institution should be, and I am proud to be a member.
Developer Response
Your kind words mean a lot! Our team is dedicated to making banking convenient, and we're happy to hear the app is meeting your needs.
APPI can only use the app now for balances and zelle and few other sections, the bill pay is crazy
Trish Z.
I love this MYNCU app! I am a iPhone 7 user and I am totally blind and use voice over to use all apps on my phone. Thanks to MYNCU banking app, I can do everything I need to do with this app. I do monthly bill pay, check balances, move money, check balances and much more. Thank you MYNCU for providing an app that even a blind user can successfully use. I just installed IOS 11, and the bank app works very well with new software. I love my bank MYNCU app!! A big 5 star rating for this app! Patricia Zoellers
Developer Response
Your kind words mean a lot.! Our team is dedicated to making banking convenient, and we're happy to hear the app is meeting your needs.
Very Buggy App
Dodgrdog88x
Ever since I upgraded my iPhone 16 Pro Max to iOS 26, the app has felt very buggy and glitchy. Sometimes I have to kill and relaunch the app 3-4 times before it fully loads to my dashboard, and sometimes when it does load to the dashboard, it takes a minute for my account info to populate. Since I can’t find any app support on the website or app itself, I had to reach out here.
Developer Response
We're sorry to hear you're having trouble. Our team is here to help - please reach out to us at EServices@MyNCU.com or call us at 214-748-9393 so we can work on a solution together.
Get Better Devs
Iamjeff0101
Would highly consider looking into getting new developers for this product. The amount of time this app has issues is insane. Just trying to unlock and lock your card requires anywhere from 3-5 reload attempts. Sites/session connection seem to always crash (could be the API just a guess) Mid U.I btw. For some reasons I always see issues increase with this app and services after hours. And there is no one to talk to other than a robot I can’t even call it A.I…shame. Overall app has technical issues and up- issues. The bank itself needs to work on the customer service and better transparency.
This update includes general improvements, enhancements, and bug fixes to provide you with the best possible experience.
Version 2026.01
The developer, Neighborhood Credit Union – Dallas, Texas, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Purchases
Financial Info
Contact Info
User Content
Identifiers
Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Location
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
