My first case of wine was good, but nothing spectacular so I wrote some 3 star reviews and named these as wines I wouldn’t buy again — mind you, they weren’t bad, just not my preferred style. I was surprised when customer service stepped in, helped identify wines more to my liking and basically sent me a free case. And they did a good job because the wines in this selection are definitely more to my liking. I like dry reds. The way this works — for those who are looking at this service — is that your credit card is charged $40 per month and goes into your naked wines account. This gives the company a steady stream of income which they use to invest in wine growers. At the rate I drink wine, I drink about a case in 2-3 months. So I have $80 or $120 in my account to use on my next case. (Depending on your choices, $120 could just about cover a case — for me my case is more expensive)About the only thing I don’t like is that I have to be present when my wine is delivered. It’s not always convenient to wait on Fed Ex here. Like I said above, great customer service and I really like the idea that I’m helping entrepreneurs get funding in the wine business. A good selection of wines at different price points. If the sample case isn’t quite your thing, rest assured there are other wines available and good folks who want to see you happy.

Let’s start out by saying this… I do not drink alcohol at all! Now you ask why belong to a wine club and not drink? Well let me tell you why! My wife whom I love so deeply does like wine and she is from Spain where they drink lots of wine. I wanted to find a way for me to learn about wine and how wine is made and with Nakedwines I’ve been able to start my journey with them. I get emails from wine makers and to chat with people who know about wine to help me get to know how it all works and what it works with. So I may bring wonderful joy to the mouth of my lovely wife. So far the experiences I am having with nakedwines has been great. Everyone I have ever encountered has brighten my knowledge in one way or another and they have been so kind and willing to help me out. I recommend nakedwines to anyone who is serious about there wines and to help support small local business owners who take the extra time to keep us in touch with all aspects of winery works. Thank you so much for all the great joy you bring to us all nakedwines.

I received my first box of wine. The wines were ok. Nothing spectacular but drinkable. The big problem was delivery. You have to sign for it. By the time I take time off from work the actual price is much higher. Then there’s UPS. They showed up early for my delivery. I took half a day off and showed up before my scheduled time and the door notice was already on the door. So I canceled my membership. Sometime later I got a card from them with a deal to try them again. I pretty much ignored it but later got an email. I’m home more now because of the coronavirus. So, I thought maybe I’ll try them again. I get the deal and get a scheduled delivery time. No show. The next day I get a rescheduled time for the next day. 12:45-4:45 on Friday. I’m home. I’m upstairs and every time I hear a noise I look out the window. I get a blip in from my phone. A delivery attempt had been made at 12:28. I run downstairs and the truck is gone already. I try the doorbell - it’s working. New scheduled delivery is for Monday. Now, with the mostly stay at home thing these days it’s not as big a deal but this couldn’t possibly work when things are back to normal. Plus, I don’t need the extra frustration and anxiety. It’s just easier to go to a wine store and buy wine. I find usps and fedex are much better with time. Late is always better than early.

I took a chance after spotting a share on Facebook a friend of mine across the country kept posting. Got a deep discount for my first order and there is no obligation to continue, no contracts or anything like that. They sent a mixed bag of reds and whites for my first order. Every single one was outstanding. I have placed three or four more orders since and thus far, all the wines have been excellent. Some not quite to my particular taste, but all high quality. I am still an “ angel in waiting”, but have moved up the list fairly quickly. Once you get your wings, you can get these fabulous wines at a spectacularly low cost. You can post reviews of each wine you order, and often get feedback right away from either the wine maker or someone who works closely with the wine maker. I would recommend Naked Wines to anyone who is interested in trying some great wines from smaller vintners. I can’t speak to sending wine back or how customer service complaints are handled as I haven’t had any myself.