The app provides necessary information. Layout and navigation is clear. My one issue is that email/text notifications only provide an alert of transactions and must sign into app to review why I was alerted. All my other banks alerts/notifications show complete detail of transactions without having to log into their apps.

The PLUMAS Bank app is so easy to use it makes staying on top of bill possible. With the bill pay section I can pay all my bills by having them send checks. Scheduling bill payments keeps me up to date and current. The ability to see charges and where they came from is a life saver. Staff is fast and on hand to handle all your questions, in the event you have a question about a transaction or have to report a fraudulent charge. They also monitor transactions and will contact you if they notice a strange out of your routine charge. The only thing I’d like to see improved is; making it easier to add accounts to the app.

Plumas Bank helped me during a very significant move to the upper upper midwest… the ladies and gentleman were always so kind to me even considering that my chaotic life living extremely rural up near Almanor.. and some other tough life stuff…. Well they always were considerate, empathetic and gracious… the app is very intuitive and so is the website.. the phone is always picked and up at the main branch ready to transfer you to your request. However, I have found the team at the main branch support (phone) almost always can solve the majority of questions. Sincere thanks to the team at the Chester … Lake Almanor branch…. Kind Regards, Rj

Every time I need assistance with something I have done, it doesn’t matter how many times I call for assistance the staff always treats me with respect and patience. It’s as though they have all the time to assist me with a mistake on my part or if I can’t remember my password or make a mistake logging in. They are always knowledgeable and efficient. I live in Wisconsin now but my bank is Plumas Bank. I have no reason to change it because online banking is easy and staff is always available for me.Marcia Detrick