Like everyone else, love the concept. Especially since Ireland is ranks at the top for countries making it as difficult as possible to rent a car. The app has gotten better at approving you license details quicker but we still have not been able to add credit card details on the app or the browser. GoCar, for the love, hire a CEO and a management team that can fix this company and get the app and processes working. It has all of the makings to be successful. But to have such a on-user friendly app, still after all this time is an embarrassment. In the year 2025 there is no excuse for rubbish apps anymore. Get with the program.

We rented a car that was empty on charge when we picked it up. Upon returning there were issues with parking/charging and we rang the line for assistance more than five times with no answer. We even called the emergency line multiple times and received no answer. We then received a ridiculous charge and the company refuses to answer any emails or calls.

The car was exactly where the app said it would be. The app opened the car easily. Not having to pay for parking on the street in Galway City (a perk I only became aware of through an Irish friend who’s used GoCar) was a brilliant, unexpected benefit. There was a bit of confusion about the mileage feature that drew me in but GoCar honored it. While it is considerably less expensive than renting a car (insurance is where standard car rentals get you) it isn’t cheap. I’d use GoCar again.

Was looking forward to trying this app out in Ireland, but could not register due to an underscore on my e-mail account address.