Digi Telecommunications Sdn. Bhd. Malaysia has launched the new MyDigi Telco App, which provides Digi users with a streamlined, all-in-one experience. For prepaid and postpaid phone plans, MyDigi Mobile App is a smarter way to manage your Digi mobile account. By using the quick link buttons, you can pay and manage your phone bills, check internet usage & coverage, top up your internet data, make subscriptions and more! It is basically your personalised data manager and billing app!
Data Manager & Billing App: Pay & Check Mobile Bills and Top Up Prepaid Credit
Pay your prepaid or postpaid mobile bills hassle-free, without having to go to the Digi store with the MyDigi app. You can pay your bills with only a few clicks, no matter where you are.
Download past and current billing statements of your phone plan to monitor and keep track of your mobile bills.
Do you have a shortage of prepaid credits? Is your prepaid phone plan about to expire? To keep in touch with your loved ones, simply reload or topup your phone credit with the MyDigi app.
Depending on the quantity of online prepaid reload you buy, you'll get more Internet data, call time, and credits.
Check Internet Usage, Network Signal & Coverage, & Switch Internet Package
Check your internet usage, access and coverage, located under the “Internet” section, as displayed on the homescreen. The data quota and data usage are displayed side by side to give you a clear picture of how much Internet data you consume and how much you need. You can also use it to check the areas that can give you the best network signal.
Digi users can also view how many days remain till their phone plan or Digi postpaid data quota expires or is renewed for the next use cycle.
If you wish to check your other numbers' mobile data usage, go to the side menu, choose your phone number, and the usage information for that number will be displayed.
When your current prepaid or postpaid data package expires, you can switch to a new one using the MyDigi app!
Internet Top Up and International Roaming Passes:
Is your mobile data plan insufficient? You can buy Internet add-ons that are suitable for your usage and budget.
The add ons range from basic Internet access to more intensive entertainment (games, music, and videos), as well as larger data purchase options for general use.
The 'Buy Add-Ons' tab on the homescreen or the 'Box of Surprise' page in the app can be used to purchase add-ons.
Simply select the country to which you will be traveling before subscribing to a roaming Internet package.
Once you have made the purchase, using it as a hotspot for your other devices or gadgets will be easy.
Support Section
Under the “Support” section, users can find the available FAQs under the "Self Help" common questions should the need arise.
If you cannot find the answers you need, you can navigate to the "Get In Touch" section to raise a ticket to MyDigi's agent for any inquiries.
You can even check the status of your ticket raised under “My Case Status”.
Digi Fibre Home & Broadband Internet Connection
Unlimited High Speed Fibre Home Internet Broadband Plan, paired with our amazing WiFi router!
Malaysia's best value fiberhome broadband plan. Access your fiber internet and broadband connection data usage, internet consumption and pay bills using MyDigi App.
Sign up now to get a FREE WiFi router, enjoy unlimited Internet & savings with Digi!
Digi EKYC App: Self-Registration and SIM Card Verification/Activation (Prepaid & Postpaid)
With the Digi App’s Electronic Know Your Customer (EKYC) feature, it’s easy to activate your prepaid or postpaid SIM card. Just tap on ‘Activate SIM’ to begin. Now, everyone can enjoy Digi’s excellent coverage and fast data plans!
To learn more about the MyDigi app, simply log on to https://www.digi.com.my/mydigi-app or https://www.digi.com.my/support/help-center/mydigi-app/box-surprise to access specific topics on the MyDigi app. Enjoy an all-new app experience on MyDigi today!
It was working for a month until 2 weeks ago. The app starts deducting my money for no reason, which forces me to reload. Upon reloading, the balance was deducted in full over the course of a week. No cellular calls were made and no cellular data were used while the money was deducted. The app stopped showing my account a few days ago. Now I’m not sure if my account is still active.
Stop collecting Personal Data
sethzzz
Nope you are not allowed match my email and my phone number which will be sold to third party. You don't need my email address to send the receipts, I should be able download them myself from the app if i want. Information request is handsomely done after keying in phone number and one time PIN. Probably ID and home address afterwards, I havent gone that far.
Developer Response
Hi,Please be rest assured that we are not going to share your credentials to other party. These information you provided is used to display your rightful account details to you when you log in to the app. However, regardless of what you choose, we respect your decision.Always listening,MyDigi team
Can’t log in
yeetthishoe
I went on this app hoping to find about whether i have bills for my data course but i couldn’t log in. I entered my phone number then it told me to enter an email so i did but it somehow rejected my email.I personally feel that this app would be a lot better if you could just send the PIN to the number they type in to confirm the user.
Slow, bad UI rendering
magnacartic
Most people would probably use the app for the Live Chat support and the app fails spectacularly at delivering the chat experience. New messages appear out of focus, usually under the keyboard while you're typing. Chat notifications are not available too.
We are phasing out the MyDigi and Celcom Life apps by 1st April 2026. The CelcomDigi App is here to take their place, designed around what matters most to you: convenience, safety, and a little more delight every day.
Download today https://celcomdigi.onelink.me/N2Te/vi1mkqeg
Version 14.0.20
The developer, CelcomDigi Telecommunications Sdn Bhd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Contact Info
User Content
Identifiers
Usage Data
Diagnostics
Data Linked to You
The following data may be collected and linked to your identity:
User Content
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Location
Contact Info
Identifiers
Usage Data
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
CelcomDigi Telecommunications Sdn Bhd
Size
39.3 MB
Category
Utilities
Compatibility
Requires iOS 12.0 or later.
iPhone Requires iOS 12.0 or later.
iPad Requires iPadOS 12.0 or later.
iPod touch Requires iOS 12.0 or later.
Mac Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
