Travel Smarter and Save More with AirAsia MOVE
AirAsia MOVE - ASEAN’s favorite travel app, making it easy to book cheap flights, hotels, airport transfers, activities and exclusive deals across Asia and worldwide.
Looking for the best travel deals? AirAsia MOVE is your all-in-one travel companion for flights, stays, rides and more.
Whether it is a weekend break, a business trip or a last-minute holiday, AirAsia MOVE makes travel easy, affordable and secure. With access to over 700 airlines and more than 900,000 hotels across 130 destinations, your next adventure is just a few taps away.
BOOK CHEAP FLIGHTS IN SECONDS
Fly for less without the fuss. Compare and book flights from over 700 airlines worldwide, including AirAsia and other leading carriers.
- Official AirAsia Booking Platform: Book directly on AirAsia and access exclusive flight deals, promotions and discounts. Enjoy guaranteed low fares and a secure, smooth booking experience every time.
- Compare Flights and Prices: Find the best flights for your budget. Choose from low-cost or full-service airlines to suit your travel plans.
- Find the Best Flight Deals: Discover cheap flights with daily promotions, exclusive deals and last-minute offers.
- Book Flights Worldwide: Search and book international and domestic flights across Asia, Australia and beyond.
- Manage Your Flights: Mobile check-in, E-Boarding Passes and real-time flight updates on AirAsia flights.
- Customise Your Journey: Select seats, add baggage and pre-book meals with ease.
FIND YOUR PERFECT HOTEL STAY
From luxury resorts to budget-friendly rooms, explore and book over 900,000 hotels worldwide.
- Choice for Every Traveller: Hotels, apartments, hostels, villas and more for all budgets and styles.
- All Hotel Classes Available: From 5-star luxury to 1-star stays, find the perfect option for your trip.
- Exclusive Deals: Unlock app-only rates and member-exclusive hotel discounts.
- Smart Search Filters: Sort by price, location, ratings and amenities to find the ideal stay.
- Worry-Free Booking: View cancellation policies, hotel details and high-quality photos before booking.
- Flexible Payments: Pay now, pay at the hotel, or enjoy free cancellation options for peace of mind.
SAVE MORE WITH SNAP (FLIGHT+HOTEL)
Why book separately when you can bundle? SNAP combines flights and hotels in one package.
- Maximise Savings: Save up to 30% with exclusive Flight+Hotel rates.
- Convenience: Manage your full itinerary in one place.
RELIABLE AIRPORT RIDES
Skip taxi queues with pre-booked e-hailing rides for airport transfers.
- Pre-Book Transfers: Schedule your ride in advance to avoid stress.
- Instant Booking: Secure a ride without waiting in line.
- Transparent and Safe: See fares upfront and track your driver in real time.
DISCOVER ACTIVITIES AND EVENTS
Make every trip memorable with curated experiences and local activities.
- Book Entertainment: Tickets for concerts, shows, tours and attractions.
- Unique Experiences: Art exhibitions, sports, fitness classes and local adventures.
SHOP DUTY-FREE AND TRAVEL ESSENTIALS
Save and stay connected before and during your trip.
- Duty-Free Shopping: Up to 70% off perfumes, cosmetics, gadgets and more. Pre-order for delivery to your seat or shop on board!
- e-SIM Connectivity: Roaming data without the hassle of a physical SIM.
- Travel Insurance: Protect your trip with insurance available in the app.
WHY CHOOSE AIRASIA MOVE
- All-in-One Platform: Flights, hotels, rides and activities in a single app.
- AirAsia Rewards: Earn points on every booking and redeem for cheaper trips.
- Seamless Payments: Link your BigPay account to use MOVEPay for secure, one-tap purchases.
- 24/7 Support: Chat with AskBo, our virtual assistant, or join travel communities for tips.
Download AirAsia MOVE today and travel smarter, see more, do more and connect with the world.
Note: Some features and promotions may only be available in selected countries.
I am a frequent user of the AirAsia app. When I logged in to book a flight this time, I was advised there was an update available I thought I should download, so I did it. Now the app does not allow me to choose my seat. I always choose an emergency row seat because I am tall. Now, it appears, I’m just thrown into the economy seat lottery. I tried to use the apps chat box function, AVA, but it is completely worthless. When I noted I wanted to learn how to pick a seat, it provided me a silly video of the different seat options available on airplanes, not limited to AirAsia airplanes. As far as I know, Air Asia does not have a lay flat business class seat. nor does it have a “quiet zone“, as suggested by the video. However I tried to ask for how to pick a seat, AVA gave me completely worthless and irrelevant information. Air Asia could not have designed a more stupid chat box if it had tried.. This is not an update, Air Asia, it is a retrograde. You’ve made your app less useful.
Is not refunding money
BGirton
My review is DO NOT USE! I tried to make a booking for a flight from Kathmandu to Bangkok on September 23, money was taken out and nearly instantly confirmed as booking failed. It is now December 19th and I still haven’t received my refund. They claim that they can’t refund the money because a third part airline was involved, because they don’t have my card information, because I don’t respond fast enough to emails. This is entirely AirAsia’s fault, not mine and they cannot seem to do anything. When I first tried to get information, the chat robot “Bo” was utterly useless, and has been from the start of me using this app, and when I finally did get a representative they were not much better. I asked for credit when they said they had problems refunding the money, as I still needed a flight, but they said AirAsia doesn’t due credit. However, I know that to be a lie as I have people who have confirmed AirAsia gave them credit to fly, and looking online most reviews mention getting credit for another flight, not refunds. For fellow travelers, I understand that you may not have many options for airlines, especially if you are in SE Asia, this is one of the most common. So if you must use AirAsia my advice is DO NOT use them for long flights and DO NOT trust them as a third party representative. Only book AirAsia with AirAsia! If something goes wrong they will not help you.
0 stars
Glitch penalties
If I could give negative stars, I would give this app and company -5 stars. They never refund anyone any money, ever! Take it from an expat who speaks with many other expats: don’t expect to get any money back. The best they’ll do is give you credit for another flight, which is pointless if you want to avoid this trashy airline altogether. The real problem is that the customer service is the worst. They only have a functionally limited A.I. chatbot, which never answers your questions and directs you to what you need. But it gets even worse, they don’t have any live human support besides the actually airport staff. And they are only available right before your flight, so if you cannot get your issue resolved in the app with the useless AI (and trust me, you won’t), your only choice is to show up to the airport and speak with a representative. But the representatives still will not help with a refund. This company seeks to take money away from people and use crappy customer service as an excuse to not pay people back. For example: vietnam allows for a visa on arrival so I booked a flight thinking I could arrive and get my visa. But airasia refused to let me check in without a visa, and would not refund my ticket, and even worse, they charged me when I said that I wanted to change my flight because I now had to wait for an e-visa. When I finally arrived in Vietnam the first gathering area was a “visa on arrival” area. Therefore this airline refused me entry for reason and not in correspondence with the law, and even refused me a refund. They say you’ll get credited to your airasia account, but I’ve been waiting for these credits for 2 months and I have received not a single baht I spent back. This is totally unacceptable and of this was America I would be suing. I will be sticking to Nakhonchai air busses from now on. They are cheaper and there’s none of the money hungry nonsense
Invasive Refund Process and Limited Options - worst customer service I've ever interacted
AirAsiaLetMeDown
I recently faced challenges with AirAsia's refund process. While customer service eventually agreed to process my refund, they required sensitive personal information, including my passport details and a photo of me holding my passport, citing "funds security." This felt unnecessarily invasive and inconvenient.To make matters worse, the refund was only offered as credits instead of a monetary refund, which was frustrating and not clearly communicated upfront. Isn’t the payment information and personal details provided at the time of booking enough to process a refund? The airline already has all the necessary information to verify my identity. Agreeing to refund but then imposing unreasonable requirements to deliberately obstruct the process is truly low, dirty, and despicable. This experience raised serious concerns about the transparency and efficiency of the refund process.
Your AirAsiaMOVE experience just got better!
UI improvements for smoother navigation.
Optimized app performance.
Update now and enjoy a more refined travel companion!
Version 12.46.0
The developer, AirAsia Berhad, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Location
Search History
Browsing History
Identifiers
Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
Financial Info
Location
Contact Info
Contacts
User Content
Search History
Browsing History
Identifiers
Usage Data
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
