Eating just got easier! Use this free mobile app to get your favorite food delivered to your door.
-Easily customize your meal by adding notes and special instructions for the restaurant.
-Follow your driver's delivery progress through emailed status alerts.
-Safely store credit card information in order to speed up the payment process.
Locally owned and operated, GrubSouth opened in the "Rocket City" in 2012. Starting with only 9 restaurants we now partner with over 100 restaurant establishments and are continuously adding more to the list.
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Ratings and Reviews
Great App Subpar Services
I found the use of the app itself very simple and easy to use. Overall the app is not my reason for the 3 star rating. The service on the other hand deserves less than 3 stars. If I were a bedridden person this service would be a great way to get some takeout. Since I am not, waiting almost 2 hours and paying over $50 for cold take out was not how I imagined this service. We wanted to give it a try with so much local advertising, but it really was not worth it. I also did not care for the implied 15% gratuity, on a cheaper tab I could see offering the runner that much but when it’s cold, expensive and took almost 2 hours; No it is a way overpriced service. My pizza guy can get it to me in less than an hour I’ll give him $10 for my Hot pizza. I honestly considered canceling the order about an hour into my wait and just go pick it up myself. Cut the wait time in half and I might try this service again. Until then I will be deleting this app and keeping my car keys on standby.
Great Company - Nerfed App
Love the company; great service and delivery for me. But the app will not take a copy/paste into the user and password fields. Using a password manager like LastPass is a pain with this app especially when you generated a random password string for this site. I just get frustrated and sign into the webpage to order most times.... if I don’t give up and order something easier.
Great Idea, Poor Execution
While I love the idea behind this app and service, the execution needs work. Wait times are ridiculous, delivery prices are nuts, and half the time I’m getting a call saying my order can not be completed due to drivers calling out or having issues. I could go out myself and pay half of what Grubsouth charges and have a third of the wait time. No way am I waiting 3 hours for $30 of food that would normally cost $15 in store.
With Family Sharing set up, up to six family members can use this app.