Moj A1 is actually Your A1. Moj A1 is the central place for quick and easy management of all your A1 services. With the new interface, it’s even easier to keep track of your usage, bills, and active services. Discover everything A1 has to offer through new categories, send and activate free Internet, switch units, or manage your A1 TV. Because you choose what you want! The Moj A1 app is available to all users, regardless of which service you use (A1 prepaid, subscription, fixed-line, Homebox, etc.).
Features we know you’ll find useful:
• Pay your prepaid plans in advance for 3 or 6 months, directly from your bank account or by bank card.
• Send, receive, and activate 24 hours of free unlimited Internet.
• Discover security-related services and activate Home Assistance, SafeNet, Screen Insurance, or A1 Internet Protection for extra peace of mind.
• Change your mobile plan once a month in just a few clicks, with no additional charge.
• Get the MOZAIK PLUS package of promotional benefits, bringing together additional digital services covering security, insurance, streaming, and other content.
• Keep track of your current usage and remaining units.
• Easily view your monthly bills from the past 6 months and pay by credit or debit card at no additional charge.
• Buy a top-up using your subscription account or through the webshop, and top up your own prepaid account or any other prepaid account.
• Switch less, get more! In the Moj A1 app, exchange minutes or SMS messages for megabytes — and vice versa.
• Buy digital gaming vouchers and pay for them through your A1 bill, without using a credit card.
• Activate A1 Xplore TV and easily change your basic Mini or Maxi TV package or activate additional packages. Find content that’s just right for you and manage the number of screens you want to watch TV on.
• Choose what you want to watch with Pick&Play, which lets you select the streaming service that suits you best at a lower price.
• Activate streaming services (Netflix, SkyShowtime, YouTube Premium, …) to suit your needs and enjoy award-winning series and movies wherever and whenever you want.
• Having trouble with your fixed-line services? With the help of the Digital Technician within the Moj A1 app, you can troubleshoot issues yourself without calling Customer Service. For questions about plan activation, usage, or other services, simply ask our chatbot.
• Surprise! Whenever we get the chance, we love to surprise you with special discounts and benefits.
• Connect different services and keep track of various additional benefits through MOZAIK.
How to get started?
1. Download and install the Moj A1 app.
2. Switch to mobile data if you are connected to Wi-Fi.
3. Log in automatically using your mobile number.
4. If you are not a mobile customer, enter your username and password.
5. Go through our introductory screens and discover everything you can do within the Moj A1 app.
When you are connected to the A1 network, using the Moj A1 app does not consume your mobile data. And finally, the features available to you depend on the A1 service you use.
Using your service for many years I can notbelieved what is happening this time Could not start despite payment taken When i got service the wifi slowed down to point so was not usable Than improves up and goes away unpredictable Visit to your office did not helpNo explanation about problem No resolutionof this problem Asked not to extend another week without my consent It was renewed Than I have available calls and wifi time Now application does not give information about my status but several Euros have charged without explanation I definitely will not recommend this product
Great if you’re fluent in Hrvatski?
stillnotfamily
But I’m not.This App, written up here in perfect English HERE in Apples App Store, yet fails to mention that nothing is available in any other language besides Croatian.My friend, in fact two friends and a Customer Service in Zagreb attempted to find any way of altering interface language (I know Spanish and some German) but never found anything in the usual top or bottom corners of any website, nor this App. Aside from that, A1 works excellently. I think?
EDGE Service Near The Capital City
Peky_69
In times of 5G networks, A1 HR provides EDGE Internet. It's okay if you've never heard of it. It's a bit faster technology than GPRS and was introduced around 1995.Slower than V.90 dialup modems (1991).What to say? Apparently, the second-best network in Croatia.Yeah, unless you are in the capital city of Zagreb under the tower, please don't count on the Internet on this provider because they don't have it.App trash, provider trash. Bring your own Sattelite Internet with you if you need Internet in the so-called touristic country of Croatia. They are still in the 19th century.
No English support in the application
YuvalKav
I agree that A1 has good support personnel. However, you need to wait in line a long line, sometimes over half an hour, to get an english speaking agent. Many time the agent response is, you have to do it thru the application, which as you know, IS NOT IN ENGLISH OR ANOTHER LANGUAGE BUT CROATIAN. The country is partially living on tourism that do not talk Croatian. In the season there are more tourists then citizens. They all need to use a Telecomunications company services. A1, by ignoring this population cases damage to the country, the tourists and A1. Think about it. To have an English and German version is not complicated, nor is it expensive. Dan Kav
• Activate MOZAIK PLUS and enjoy additional benefits across security, insurance, streaming and other digital services.
• Change your mobile tariff once a month, at no extra cost.
• Activate A1 Xplore TV, switch between Mini and Maxi packages, add extra TV packages and manage the number of screens you want to watch on.
• With Pick&Play, choose the streaming service that suits you best at a more affordable price.
• Connect your services with MOZAIK.
Version 8.0.0
The developer, A1 Hrvatska d.o.o., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Contacts
User Content
Identifiers
Usage Data
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
