My A1 is actually Your A1. My A1 is a central place for quick and easy management of all your A1 services. In the new interface, it's even easier to know where you stand with spending, bills and active services. Discover everything A1 has to offer through new categories, send and activate free Internet, transfer units or manage your A1 TV. Because you choose what you want! My A1 application is available to all users, regardless of which service you use (A1 on vouchers, subscription, landline, Homebox, etc.).
Features that we know you will find useful:
- Prepay the tariffs for 3 or 6 months, directly with your account or bank card. For prepaid users only.
- Send, take and activate 24 hours of free internet.
- Discover security-related services and activate A1 Home Assistance, SafeNet, Screen Insurance or A1 Internet Protection and always be at peace.
- Change your tariff once a month with just a few clicks and without additional charges.
- Track your current consumption and remaining units.
- Easy access and review of monthly bills for the last 6 months with payment options of credit or debit card at no charge.
- Buy a voucher through a subscriber account or webshop and renew your prepaid account or any other prepaid account.
- Switch less for more! In the Moj A1 app, change minutes or text messages to megabytes - and vice versa.
- Within the My A1 application, you can buy digital gaming vouchers and pay for them through your A1 account, without using credit cards.
- Activate A1 TV and easily change basic or activate additional packages. Find content just for you and manage the number of screens you want to watch TV on.
- Do you have problems related to fixed services? Within the Moj A1 app, with the help of a Digital Technician, you can solve the problem yourself without calling Customer Service, and for questions related to tariff activation, consumption or other services, ask our chatbot Nikša.
- Surprise! Whenever we have the opportunity, we like to surprise you with our special discounts and benefits.
How to start?
1. Download and install the Moj A1 application
2. Switch to mobile internet if you are on Wi-Fi
3. Log in automatically with your number
4. If you are not a mobile user, enter your username and password
5. Browse our introductory screens and find out what you can do inside the My A1 application
When you are connected to the A1 network, using the My A1 application does not consume data traffic. And finally – the available functionalities depend on the A1 service you use.
Using your service for many years I can notbelieved what is happening this time Could not start despite payment taken When i got service the wifi slowed down to point so was not usable Than improves up and goes away unpredictable Visit to your office did not helpNo explanation about problem No resolutionof this problem Asked not to extend another week without my consent It was renewed Than I have available calls and wifi time Now application does not give information about my status but several Euros have charged without explanation I definitely will not recommend this product
Great if you’re fluent in Hrvatski?
stillnotfamily
But I’m not.This App, written up here in perfect English HERE in Apples App Store, yet fails to mention that nothing is available in any other language besides Croatian.My friend, in fact two friends and a Customer Service in Zagreb attempted to find any way of altering interface language (I know Spanish and some German) but never found anything in the usual top or bottom corners of any website, nor this App. Aside from that, A1 works excellently. I think?
EDGE Service Near The Capital City
Peky_69
In times of 5G networks, A1 HR provides EDGE Internet. It's okay if you've never heard of it. It's a bit faster technology than GPRS and was introduced around 1995.Slower than V.90 dialup modems (1991).What to say? Apparently, the second-best network in Croatia.Yeah, unless you are in the capital city of Zagreb under the tower, please don't count on the Internet on this provider because they don't have it.App trash, provider trash. Bring your own Sattelite Internet with you if you need Internet in the so-called touristic country of Croatia. They are still in the 19th century.
No English support in the application
YuvalKav
I agree that A1 has good support personnel. However, you need to wait in line a long line, sometimes over half an hour, to get an english speaking agent. Many time the agent response is, you have to do it thru the application, which as you know, IS NOT IN ENGLISH OR ANOTHER LANGUAGE BUT CROATIAN. The country is partially living on tourism that do not talk Croatian. In the season there are more tourists then citizens. They all need to use a Telecomunications company services. A1, by ignoring this population cases damage to the country, the tourists and A1. Think about it. To have an English and German version is not complicated, nor is it expensive. Dan Kav
• Bug fixes
• Maintenance improvements
Version 7.0.1
The developer, A1 Hrvatska d.o.o., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Contacts
User Content
Identifiers
Usage Data
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
