The Asheville App

Name: The Asheville App
Rating: 2.5 (20 reviews)
Author: ASHEVILLE, CITY OF

Utilities

Free · Designed for iPad. Not verified for macOS.

20 Ratings
Age Rating

4+
Years
Category

Utilities
Developer

ASHEVILLE, CITY OF
Language

EN
English
Size

133.4
MB

Tap right into your City and report the issue fast with The Asheville App! See a pothole that needs filling? Graffiti making a mess of your neighborhood? Tap right into your city and report issues fast with The Asheville App In addition, you'll have easy access to commonly used resources from the City!

Ratings & Reviews

2.5

out of 5

20 Ratings

Good citizen tool
05/13/2022
Maplehead74
This is a great way to help citizens report problems to the city. I wish it had some more features . It would be nice if we could pay our water bill and so on in the app.
Good citizen tool
05/13/2022
Maplehead74

This is a great way to help citizens report problems to the city. I wish it had some more features . It would be nice if we could pay our water bill and so on in the app.
Buggy app, lousy results, it has become useless
05/10/2019
brotherhug
This app started out great as a way to report problems to the city of Asheville. It was a buggy and would crash about every third or fourth time, but the worst problem was that about a third of the requests were never dealt with.Recently began getting replies on two and three-year-old requests that have never gotten dealt with. Now the app really works and has crashed the last five or six times I’ve tried to report something.This app is a great way to report problems to the city, but much of the time the city just marks the issue as complete, and nothing is done. There is one sidewalk hazard I reported six times over two years and every time it is marked completed but nothing gets done.The request is generally marked complete as soon as a report is filed to whatever department supposed to take care of it, but there is never follow-up to make sure it’s done.
Buggy app, lousy results, it has become useless
05/10/2019
brotherhug

This app started out great as a way to report problems to the city of Asheville. It was a buggy and would crash about every third or fourth time, but the worst problem was that about a third of the requests were never dealt with.Recently began getting replies on two and three-year-old requests that have never gotten dealt with. Now the app really works and has crashed the last five or six times I’ve tried to report something.This app is a great way to report problems to the city, but much of the time the city just marks the issue as complete, and nothing is done. There is one sidewalk hazard I reported six times over two years and every time it is marked completed but nothing gets done.The request is generally marked complete as soon as a report is filed to whatever department supposed to take care of it, but there is never follow-up to make sure it’s done.
Historically decent, terrible update maintenance
12/10/2022
mdinsy
This app has historically been pretty reliable but a few of the recent updates have complicated its functionality unnecessarily. Most recently, there’s been “required information” features added to the request submission process (for pothole repairs, for example). The problem is that there is nowhere to actually submit that required information and therefore submissions can’t be made 🧠🧠🧠
Historically decent, terrible update maintenance
12/10/2022
mdinsy

This app has historically been pretty reliable but a few of the recent updates have complicated its functionality unnecessarily. Most recently, there’s been “required information” features added to the request submission process (for pothole repairs, for example). The problem is that there is nowhere to actually submit that required information and therefore submissions can’t be made 🧠🧠🧠
Very effective but tricky to use
Mar 26
David B avl
There’s a steep learning curve for this App but once you get the hang of it it’s very useful for reporting water leaks, potholes and a host of urban ills. The response time after you submit an issue is very fast. Same say to within 48 hours for repairing potholes and leaks. You cannot get a response that quickly by calling the city directly.
Very effective but tricky to use
Mar 26
David B avl

There’s a steep learning curve for this App but once you get the hang of it it’s very useful for reporting water leaks, potholes and a host of urban ills. The response time after you submit an issue is very fast. Same say to within 48 hours for repairing potholes and leaks. You cannot get a response that quickly by calling the city directly.

Bug fixes and performance improvements

Version 5.68.1 Sep 28

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You

The following data may be collected and linked to your identity:
- Identifiers

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Accessibility

Information

Seller: ASHEVILLE, CITY OF
Size: 133.4 MB
Category: Utilities
Compatibility: Requires iOS 15.0 or later.

iPhone
Requires iOS 15.0 or later.

iPad
Requires iPadOS 15.0 or later.

iPod touch
Requires iOS 15.0 or later.

Mac
Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English
Age Rating: 4+

4+

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