This game is great. It is the only game I’ve ever played that I have actively played daily since launch. During that time I’ve seen a lot of improvements to this game, most positive.I disagree with pay to play. If you put in enough time, and do the right events, you hit a point where the game is giving you enough tokens (in game currency) and covers to keep yourself going. You can win new covers through gameplay or legendary covers that they hand out as you level your character. You get rewarded with new characters for leveling existing characters. Or for $10/month you can go VIP and get daily prizes.The reason I gave it 3 stars is as follows. The game needs to figure out what to do with extra covers. If you have a character that is not championed and you get a 6th cover in any one color, you have to get rid of it. This makes it very frustrating when you do not have enough iso to champion the character, or you have less than 13 covers in that character. I’ve had many circumstances where I’ve had to throw away a 4 or 5 Star card because I couldn’t use it. It’s enraging considering these are rare pulls. The ability to use these duplicate cards towards another color once you’ve hit 5 covers in a single color would be great.There are also times when I have an issue with the game. Getting a generic response from customer service is not the best treatment of customers, especially when it doesn’t solve the issue.
Thank you for taking the time to type a review! There have been lots of QoL changes since then that we hope you and every other player enjoy, but we're especially proud of this one: when it comes to extra covers, we now have a system called "Saved Covers" which allow you to protect your covers from expiration, and build up the excess covers to level up its corresponding character's abilities in the color of your choice. And, if you have any saved covers when you champion a character, they go directly into leveling the character, so no more lost covers! When it comes to our player's support, we do our best to respond to everyone as best we can to come to a resolution. If you have any more feedback, questions, or concerns, please let us know and we would be glad to help you as best we can: https://d3go.com/mpq-support