FAQMark Support Your Customers
Create Perfect Customer Emails
$4.99 · Designed for iPad
FAQMark helps you to put together the perfect email reply or document in just a few seconds, using Markdown formatting.
If you ever find you repeat yourself when handling emails from customers, group members or pupils, and having to type the same thing over and over again, or look up the same information, then FAQ is the app you need.
FAQ is an “Email Composer” that holds all the information you use regularly, such as answers to questions, instructions , warning and legal text, or maps and diagrams. It takes just a few moments to combine the elements you choose into a custom reply, and wrap it with a suitable greeting and ending.
This edition of FAQ adds support for the increasingly-popular Markdown markup language, allowing you to easily add formatting to your text for font style, lists and web and image links (See http://daringfireball.net/projects/markdown/ for more details of what Markdown can do).
If you don't need Markdown support, we recommend our "FAQ" app, on (https://apps.apple.com/us/app/faq-support-your-customers/id459458828) which helps you format text directly onscreen, rather than through Markdown.
****.5 - "A powerful productivity app"- Appdictions.com
Every single user review so far for our earlier, non-Markdown version has been 5-stars, here are some examples from our US users
***** "Must-have app for business" - Steve Kay
***** "Elegant to use...setup was a breeze." - Jeremy Neas
***** "Slick, professional, right on the mark" - tahster
***** "Saves TONS of time. Would love a desktop version so I can use it for ALL my correspondence" - J Saulter
***** "Totally awesome!!. I searched for months and bought other apps before finding this jewel!..." - UH60Av8or
***** "When I bought this, I needed it for emails, but didn't realize then all the other uses I could put it to. Thanks so much!" - PiecatGirl
• Quickly create custom emails by combining appropriate opening and closing phrases with the answers to your customers' questions, or other commonly-needed text.
• Selected elements are combined into an email, or copied to the clipboard, ready to paste into your reply.
• Store images, maps and diagrams to include as attachments in your email.
• Preview how Markdown text will appear.
• Battle-tested, supporting 300,000+ users of our popular "MailShot Pro" group email app.
• Thousands of other uses, beyond customer support.
For a video of the non-Markdown version of FAQ in action, check out http://youtu.be/4XzzaoqzSOs
Please see our support page, or let us know on our support email address if you need help, have any questions, requests for future enhancements, or just to tell us of yet another unique use you have found for FAQ. We are always happy to hear from you.
Ratings & Reviews
Reimagined interfaces for iOS 26 and 27, with sections managed from the main page.
Split view for iPad.
New FAQ Support topic, both as a guide, and an example.
Fix for some files that went missing in the previous update (Now in _RESTORED)
The developer, Peter Johnson, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Collected
The developer does not collect any data from this app.
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- Peter Johnson
- Size
- 9.4 MB
- Category
- Productivity
- Compatibility
Requires iOS 26.6 or later.
- iPhone
Requires iOS 26.6 or later. - iPad
Requires iPadOS 26.6 or later. - Mac
Requires macOS 26.6 or later and a Mac with Apple M1 chip or later. - Apple Vision
Requires visionOS 26.6 or later.
- iPhone
- Languages
- English
- Age Rating
4+
- 4+
- Copyright
- © 2013-2026 Soluble Apps

