I do not understand the negative reviews, I really don’t. As a network software engineer with 3.5+ decades of experience and as a business owner. I depend on being able to conduct mobile business through online services. I do not have the time to visit a branch during business hours most of the time. This app is very effective and secure. Avadians app is better than any of its competitors, hands down. I’ve had all the top ones. It’s a large part of why I chose Avadian other than the extremely personable service you receive at any of their locations. The folks are incredible at Avadian but that’s another review for another time. Not only is the app completely operational and extremely effective at account management and other services offered by Avadian. The app is easy to use and understand, fast, clean, lightweight and secure with no extra bloat on your devices. The developers are not new to the game. It’s definitely not their first rodeo. They have clearly gone the extra mile for Avadian’s customers. You won’t find a better app at any bank or other credit union.

I love how effective this app is. I never have to come into the branch unless I need a new debit card. I love how I can turn my card on/off in the app. I can control over draft protection. I can hide my other accounts to save and link my other bank accounts all in one. Never had any problems. Been banking here for three years. Compared to major banking apps this credit union’s app is very efficient. Account balance is the most live and update I have seen. I also work in banking and have for the past 5 years. Online banking is something I look for in a financial institution, if I don’t like the app I don’t like the institution

Seems like most apps and other electronic systems have been slowed and “dumbed down” for use at the level of the lowest common denominator. The Avadian automatic telephonic system is same as the app in being so slow as to be outright rude. Before the app I could log on to the web site and wiz through looking at all accounts & transactions in literally seconds to minutes. Now with the new app it takes longer for the info to populate and the first change of screen request than it did for the entire process with the old system. I do not need absolute intuitive function nor do I need voice commands at the speed of molasses to walk me through every tiny detail before I move forward. The automated Avadian phone system is worse. I could have pressed the phone buttons for the options I needed and gotten the information I needed in a fraction of the time it now takes to get through the first couple of prompts.Please offer a digital option that will move as fast as the older processes.

I recently opened my account online as it was an option! However, linking my outside bank account to my Avadian account has proven expensive since transfers are not readily available within a few DAYS whereas I have been use to immediately having funds available with my old bank! I have encountered a ridiculous amount of fees due to the funds being delayed! The dates show the same transaction date yet they are charging multiple fees per transaction! I’m not sure Avaidian is the right choice for me since the nearest physical location is over an hour and a half away! I can’t close my old account until I have the automatic deposits and payments transferred. I’m very disappointed in my choice to select Avadian since I don’t have access for withdrawal unless I utilize Zelle. No checks or debit cards have been offered or sent! If you don’t have a local branch, I would caution you should you select this bank.