MAF Carrefour Online Shopping

Name: MAF Carrefour Online Shopping
Rating: 4.4 (52461 reviews)
Author: MAF HYPERMARKETS (AL SHANDAGHA BR)

Groceries, Electronics, Beauty

Free

52K Ratings
Age Rating

4+
Years
Category

Shopping
Developer

MAF HYPERMARKETS (AL SHANDAGHA BR)
Language

EN
English
Size

131
MB

SHOP SMARTER WITH CARREFOUR The MAF Carrefour app is your first choice when it comes to shopping for groceries, electronics, household items, appliances, personal care, beauty, and more. Choose from a very large variety of fresh foods from all around the world that are ready to be delivered to your doorstep. INSTANT SHOPPING & EVERYDAY CONVENIENCE Enjoy instant shopping, fast delivery and a seamless experience designed around your everyday needs. • Fast delivery for your everyday shopping needs • Scheduled delivery for weekly shopping and larger orders • Easy reordering of frequently bought products • Convenient shopping from anywhere, anytime Download the Carrefour app today and enjoy trusted brands, exclusive member offers and a shopping experience designed to fit your lifestyle. FRESH GROCERIES & EVERYDAY ESSENTIALS Order fresh fruits and vegetables, meat, poultry, seafood, dairy products, bakery items, frozen food, beverages, and household essentials from the comfort of your home. Discover a wide range of organic products and trusted brands to help you shop with confidence. NUTRITIONAL INFORMATION & SMART SHOPPING Make informed choices while shopping with access to nutritional information and product details across a wide range of food products. Review key information and choose options that suit your lifestyle and dietary preferences. From pantry staples and beverages to fresh and packaged foods, Carrefour helps you shop with confidence and transparency. SHOP TOP BRANDS Discover products from some of the world's most trusted brands across groceries, electronics, beauty, baby care and home essentials. Shop popular brands including Apple, Samsung, LG, Sony, TCL, HP, Lenovo, Philips, Braun, L'Oreal Paris, Maybelline New York, Garnier, Nivea, Pampers, Huggies, Nestle, Kellogg's, Coca-Cola, Pepsi and many more. * ELECTRONICS, HOME & MORE Explore a wide selection of electronics, smartphones, laptops, TVs, gaming products, home appliances and more to revamp your home. Compare products, browse detailed specifications, and discover solutions that fit your lifestyle, needs, and budget. BEAUTY, BABY, FASHION & WELLNESS Shop beauty products, personal care essentials, baby products, fashion items, fitness accessories, and wellness products from leading brands that have your trust. Find everything your family needs in one place with convenient delivery and great value across every category. Earn Loyalty Points With SHARE & MyCLUB memberships you can enjoy countless offers as well as earn and redeem point on every purchase. Benefits we deliver to you: • Mobile shopping has never been easier with our app designed for your ease of use • Create your shopping list with the MAF Carrefour app instead of writing it down • Get your grocery delivered in 60 min using Carrefour NOW on eligible items • Locate all Carrefour hypermarkets and supermarkets near you with our store locator • Available in both English and Arabic languages SECURE PAYMENTS & EASY CHECKOUT Choose from multiple secure payment options and enjoy a smooth checkout experience. Track your orders, manage your purchases and enjoy a hassle-free shopping experience from purchase to delivery. WHY SHOP WITH CARREFOUR? • Groceries, electronics, beauty products, baby essentials and home products in one app • Fresh food and everyday essentials delivered to your doorstep • Trusted global and local brands across every category • Exclusive offers, promotions and year-round savings • Quick reordering • Secure payments and convenient checkout • Loyalty rewards and member benefits • Fast, simple and reliable online shopping Shopping online becomes more easy! Download the Carrefour app today and enjoy a smarter way to shop for groceries, electronics, beauty products, home essentials and more. *Brand availability, features, services and delivery options may vary by country or region.

Ratings & Reviews

4.4

out of 5

52K Ratings

Good start but needs work
06/13/2019
w.a83
The app is difficult to navigate, the items are hard to find even through the search bar which is the main problem and not properly organized when they do come up. You’ll find different types of the same item scattered throughout the page and not all together or in a row. The search bar is worthless unless your looking for a specific brand, a broad search for “shampoo” for example doesn’t work since it only searches for specific brands since most things come up as unavailable, but could be available under a different search result .The user interface needs a lot of work. It’s not very smooth and all the sub catergories make it difficult to guess where an item can be found . The positive is that the The delivery and customer service was great but the hassle of the app doesn’t make it very worthwhile
Good start but needs work
06/13/2019
w.a83

The app is difficult to navigate, the items are hard to find even through the search bar which is the main problem and not properly organized when they do come up. You’ll find different types of the same item scattered throughout the page and not all together or in a row. The search bar is worthless unless your looking for a specific brand, a broad search for “shampoo” for example doesn’t work since it only searches for specific brands since most things come up as unavailable, but could be available under a different search result .The user interface needs a lot of work. It’s not very smooth and all the sub catergories make it difficult to guess where an item can be found . The positive is that the The delivery and customer service was great but the hassle of the app doesn’t make it very worthwhile
Late Every Time and Customer Service Inefficient
11/14/2025
CottonCandyonaRainyDay
Have ordered through the app multiple times now and both times the delivery was late (like over an hour outside the scheduled window) and required a phone call to customer service to find out what was going on. Unlike with other apps (like Noon), you have to schedule your delivery the day before which theoretically should allow them plenty of time to make arrangements. When I called customer service, they explained that they would file a complaint then tried to get off the phone without giving me any information. When I asked why he could not check what was happening with the order while I was on the phone, he explained that he could not call the driver and that his only recourse was to email the store who would eventually call the driver, who would eventually update the store who would eventually update the customer service agent (hopefully within two hours) would eventually update me. In the meantime, the refrigerated perishables I ordered would presumably just be on the bike with the driver in the Emirati sun. It is difficult to imagine a less efficient system. Also, have had a history of mistakes with the order and a very tedious customer service process for addressing those issues as well. Also, the app glitches and will show you an error message sometimes for hours on end when you are trying to check on status of orders. Groceries are fairly priced and decent quality, so it really is a shame they can’t seem to put a more streamlined and functional system in place.

Developer Response
We apologize for the issue you’ve experienced with the Carrefour app. Please send an email to dev@mafcarrefour.com with your registered email address and order number. Your issue is a priority, and we'll get back to you soon.
Late Every Time and Customer Service Inefficient
11/14/2025
CottonCandyonaRainyDay

Have ordered through the app multiple times now and both times the delivery was late (like over an hour outside the scheduled window) and required a phone call to customer service to find out what was going on. Unlike with other apps (like Noon), you have to schedule your delivery the day before which theoretically should allow them plenty of time to make arrangements. When I called customer service, they explained that they would file a complaint then tried to get off the phone without giving me any information. When I asked why he could not check what was happening with the order while I was on the phone, he explained that he could not call the driver and that his only recourse was to email the store who would eventually call the driver, who would eventually update the store who would eventually update the customer service agent (hopefully within two hours) would eventually update me. In the meantime, the refrigerated perishables I ordered would presumably just be on the bike with the driver in the Emirati sun. It is difficult to imagine a less efficient system. Also, have had a history of mistakes with the order and a very tedious customer service process for addressing those issues as well. Also, the app glitches and will show you an error message sometimes for hours on end when you are trying to check on status of orders. Groceries are fairly priced and decent quality, so it really is a shame they can’t seem to put a more streamlined and functional system in place.
Developer Response 11/15/2025
We apologize for the issue you’ve experienced with the Carrefour app. Please send an email to dev@mafcarrefour.com with your registered email address and order number. Your issue is a priority, and we'll get back to you soon.
This app doesn’t really want you to shop
01/04/2022
babyherring
I was asked to write a review. What’s there to write? Almost nothing here in the app really works. Click on a category or a shelf — it will render itself empty with an illiterate “Ooops, something went wrong!”. It takes a Christmas miracle to complete an order. ~75% of what’s in the actual supermarket isn’t depicted in the app at all; the fact that however will not save you from almost immediately getting never-ending PHONE-CALLS: first from the supermarket shelf attendant (?) who will callously report that about a third of what you just order isn’t actually available for purchase; no need trying to communicate clarifications to her on how to get to your place without getting lost, considering the likelihood of how such handicap might come in handy later, — as she and the delivery chevalier apparently won’t ever cross paths in this galaxy; please, just seat back, relax and await for more phone-calls from the mentioned delivery male-gazer asking first how to get from the street to the building entrance and from the elevator door to the apartment door, as well as how to operate a building door buzzer in case it is completely and decidedly unlocked, — since a simple address, garnished will all the directions (that probably isn’t proffered to the currier by the app, why make the quest less tantalising!), just won’t suffice.

Developer Response
Hello babyherring. Thank you for your feedback! and we are sorry for your not so positive experience. Could you please share the details of your order(s) to dev@mafcarrefour.com and we will immediately have a look at it.Thanks again.
This app doesn’t really want you to shop
01/04/2022
babyherring

I was asked to write a review. What’s there to write? Almost nothing here in the app really works. Click on a category or a shelf — it will render itself empty with an illiterate “Ooops, something went wrong!”. It takes a Christmas miracle to complete an order. ~75% of what’s in the actual supermarket isn’t depicted in the app at all; the fact that however will not save you from almost immediately getting never-ending PHONE-CALLS: first from the supermarket shelf attendant (?) who will callously report that about a third of what you just order isn’t actually available for purchase; no need trying to communicate clarifications to her on how to get to your place without getting lost, considering the likelihood of how such handicap might come in handy later, — as she and the delivery chevalier apparently won’t ever cross paths in this galaxy; please, just seat back, relax and await for more phone-calls from the mentioned delivery male-gazer asking first how to get from the street to the building entrance and from the elevator door to the apartment door, as well as how to operate a building door buzzer in case it is completely and decidedly unlocked, — since a simple address, garnished will all the directions (that probably isn’t proffered to the currier by the app, why make the quest less tantalising!), just won’t suffice.
Developer Response 01/10/2022
Hello babyherring. Thank you for your feedback! and we are sorry for your not so positive experience. Could you please share the details of your order(s) to dev@mafcarrefour.com and we will immediately have a look at it.Thanks again.
Awful Updates in Past 4 Months
02/01/2022
Lolla11111
Every time they change the app, it asks you to update your address by selecting a Location they want you to select from. When the delivery person calls, they can’t find the location & need to be sent a location. What’s the point of entering locations we need to select from & still be asked to send a location to the delivery person. They also hardly show any of items bought before to make easier to REBUY items we buy, so we mist re-enter them in the search function. When they show items bought before, they don’t show all the items, not sure if it’s because they don’t have it in stock or what exactly is issue? Why not make it easier for regular, loyal customers to re-buy without hassle of typing items again??? Their search function isn’t accurate, as example you can type Scotch Brite Scrub Sponges & it not match, but, type Scrub sponges & the only item matches is Scotch Brite, wth 🤦‍♀️🤦‍♀️🤦‍♀️🤦‍♀️!!! I can go on but enough said!!!

Developer Response
We are really upset that you are dissatisfied with the app. Could you please share your details to dev@mafcarrefour.com and we will immediately have a look at it. Thanks
Awful Updates in Past 4 Months
02/01/2022
Lolla11111

Every time they change the app, it asks you to update your address by selecting a Location they want you to select from. When the delivery person calls, they can’t find the location & need to be sent a location. What’s the point of entering locations we need to select from & still be asked to send a location to the delivery person. They also hardly show any of items bought before to make easier to REBUY items we buy, so we mist re-enter them in the search function. When they show items bought before, they don’t show all the items, not sure if it’s because they don’t have it in stock or what exactly is issue? Why not make it easier for regular, loyal customers to re-buy without hassle of typing items again??? Their search function isn’t accurate, as example you can type Scotch Brite Scrub Sponges & it not match, but, type Scrub sponges & the only item matches is Scotch Brite, wth 🤦‍♀️🤦‍♀️🤦‍♀️🤦‍♀️!!! I can go on but enough said!!!
Developer Response 02/03/2022
We are really upset that you are dissatisfied with the app. Could you please share your details to dev@mafcarrefour.com and we will immediately have a look at it. Thanks

We've introduced exciting new features to make shopping even easier: • Introducing In-App Reviews! Share your experience of Carrefour products and delivery, right from the app*. • Introducing our redesigned product cards — built to help you explore, discover and shop smarter, with clearer information to guide your purchase decision. *Now live! • Improved app performance and stability • Faster browsing and smoother shopping • Bug fixes and overall experience enhancements - It is not your new glasses… It is our interface improving! Do you like what we have put together for you? Grace us with a 5-star on the App Store! If you have any feedback, please feel free to contact us.

Version 26.7.1 8h ago

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- Contact Info
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Data Linked to You

The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- User Content
- Search History
- Identifiers
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Accessibility

Information

Seller: MAF HYPERMARKETS L.L.C (AL SHANDAGHA BR)
Size: 131 MB
Category: Shopping
Compatibility: Requires iOS 15.6 or later.

iPhone
Requires iOS 15.6 or later.

iPad
Requires iPadOS 15.6 or later.

iPod touch
Requires iOS 15.6 or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English
Age Rating: 4+

4+

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