BURGER KING® App

Name: BURGER KING® App
Rating: 4.7 (463269 reviews)
Author: Burger King Corporation

Coupons & Mobile Order

Free · Designed for iPad

463K Ratings
Age Rating

13+
Years
Chart

#17
Food & Drink
Developer

Burger King Corporation
Language

EN
+ 1 More
Size

108.8
MB

Get secret deals and exclusive mobile coupons with the official BURGER KING® app and save like a king! Explore our menu and find your nearest BK® restaurant anytime, anywhere. And in most locations, you can even order ahead. Specific features include: • Mobile Offers: Get VIP access to the hottest offers and secret deals right from your phone. • Mobile Ordering: For select locations, order with the app and skip the line to enjoy your meal even faster. • Find Your BK®: Locate your nearest BURGER KING® restaurant and never leave those flame-grilled cravings unfulfilled. • Menu: Explore your BK® favorites and discover our hottest new menu additions. Plus, you can browse item descriptions and nutritional information at any time. Compatible with Apple and Google Pay

Ratings & Reviews

4.7

out of 5

463K Ratings

All these copy paste patch notes that don’t give any information
07/03/2024
Considering a big Mac instead
I like the app, I get great deals on orders and that’s the reason I use fast food apps. But every other time I try to use it, it will just freeze and I’m unable to click on anything. Close and reopening doesn’t solve the problem. Only thing that works is uninstalling and reinstalling. And the app is incapable of remembering login information (McDonald’s Wendy’s subway Taco Bell all remember my login info if I need to sign in). I’d be more understanding of the issue if there were detailed patch notes but looking thru the version history they all say some goofy food related slogans describing the ease of use and bug fixes. What bugs have been fixed? How is that app easier to use? It’s almost like the developers have a pseudo update queued on a timer with a copy and paste description of that update. I don’t claim to know what goes on in app development and maintenance but I know enough to know that it’s a relatively simple fix for a freezing application. And stop being lazy and tell us what’s been fixed with each update, because you keep telling us that there’s fixes and improvements but don’t elaborate on what. Kinda sounds like nothings been fixed or improved. Currently writing this while I wait for the app to reinstall for the 4th time this year.
All these copy paste patch notes that don’t give any information
07/03/2024
Considering a big Mac instead

I like the app, I get great deals on orders and that’s the reason I use fast food apps. But every other time I try to use it, it will just freeze and I’m unable to click on anything. Close and reopening doesn’t solve the problem. Only thing that works is uninstalling and reinstalling. And the app is incapable of remembering login information (McDonald’s Wendy’s subway Taco Bell all remember my login info if I need to sign in). I’d be more understanding of the issue if there were detailed patch notes but looking thru the version history they all say some goofy food related slogans describing the ease of use and bug fixes. What bugs have been fixed? How is that app easier to use? It’s almost like the developers have a pseudo update queued on a timer with a copy and paste description of that update. I don’t claim to know what goes on in app development and maintenance but I know enough to know that it’s a relatively simple fix for a freezing application. And stop being lazy and tell us what’s been fixed with each update, because you keep telling us that there’s fixes and improvements but don’t elaborate on what. Kinda sounds like nothings been fixed or improved. Currently writing this while I wait for the app to reinstall for the 4th time this year.
Amateur hour
02/25/2023
Bob 868
Stopped to eat at a BK in Spain. I wanted to use their WiFi. The login screen asked for my email and password and informed me that I can get those in the BK app. First of all… you want me to download an app first… to have access to the Internet…? But OK, I downloaded it using my mobile data. Signed up. Absolutely no password anywhere - the app doesn’t require one, and there is no place to set one either. But the in-store WiFi login screen REQUIRES the password, tells you to download it first… and then don’t give you a password. So I asked an employee to help when my order was delivered. First she looked into the app, looking confused, trying to help me to find where I can set a password and failed. Then she said “btw, the app doesn’t work in Spain”. I showed her their own WiFi login screen asking for the password and telling me to get it in the app. Her response “oh, the WiFi doesn’t work anyway. It’s broken”. Okay. Completing my impression of their standards was the fact that their self service order kiosk failed to print a receipt and left me with absolutely nothing after I paid for my order, so another employee had to search through their receipts to find my order - which didn’t show on their customer information display either… but orders that seemed like they were placed hours ago (numbered hundreds of numbers before mine) were still stuck on the screen. I got the impression that BK’s IT department seems to be manned by people who failed their interviews when applying for cleaning jobs.

Developer Response
We’re bummed to hear that you didn’t have the most ideal experience. Hit us up at BK.com/support so we can look into this for you.
Amateur hour
02/25/2023
Bob 868

Stopped to eat at a BK in Spain. I wanted to use their WiFi. The login screen asked for my email and password and informed me that I can get those in the BK app. First of all… you want me to download an app first… to have access to the Internet…? But OK, I downloaded it using my mobile data. Signed up. Absolutely no password anywhere - the app doesn’t require one, and there is no place to set one either. But the in-store WiFi login screen REQUIRES the password, tells you to download it first… and then don’t give you a password. So I asked an employee to help when my order was delivered. First she looked into the app, looking confused, trying to help me to find where I can set a password and failed. Then she said “btw, the app doesn’t work in Spain”. I showed her their own WiFi login screen asking for the password and telling me to get it in the app. Her response “oh, the WiFi doesn’t work anyway. It’s broken”. Okay. Completing my impression of their standards was the fact that their self service order kiosk failed to print a receipt and left me with absolutely nothing after I paid for my order, so another employee had to search through their receipts to find my order - which didn’t show on their customer information display either… but orders that seemed like they were placed hours ago (numbered hundreds of numbers before mine) were still stuck on the screen. I got the impression that BK’s IT department seems to be manned by people who failed their interviews when applying for cleaning jobs.
Developer Response 02/26/2023
We’re bummed to hear that you didn’t have the most ideal experience. Hit us up at BK.com/support so we can look into this for you.
Very disappointed
01/24/2024
Redefined800
First time using the app and since it says Burger King I assumed that the new restaurant actually had team members that did deliveries. I ordered my food without an issue, did my modifications without an issue but when it came time for payment it did not let me review delivery charges, taxes, order total, convenience fee for using the app and then leaving a tip on top of it all. So then a $12 order becomes $19... they let me know the driver was on their way but they left the food and was gone and then notified me with a picture that they didn't knock at the door they just left it outside on the wet cement at somebody else's door. When I contacted the driver it was sorry that's where GPS led me... OK well those aren't my doors and it doesn't look like you left a full order anyways. So this went back-and-forth she never returned, Burger King's telephone number is wrong and I can leave an email with possibly being contacted within 48 hours?? No food no money. two hours later after going back-and-forth relentlessly I am only going to be issued a partial coupon!?! I don't know about anybody else but to me this driver is compared to a waitress, they should verify the order, make sure everything's there, give it to the right customer... But instead it's like dump and go because they get paid no matter what!! so I am not pleased at all and this will be the last time I use this service... pretty disappointed Burger King....
Very disappointed
01/24/2024
Redefined800

First time using the app and since it says Burger King I assumed that the new restaurant actually had team members that did deliveries. I ordered my food without an issue, did my modifications without an issue but when it came time for payment it did not let me review delivery charges, taxes, order total, convenience fee for using the app and then leaving a tip on top of it all. So then a $12 order becomes $19... they let me know the driver was on their way but they left the food and was gone and then notified me with a picture that they didn't knock at the door they just left it outside on the wet cement at somebody else's door. When I contacted the driver it was sorry that's where GPS led me... OK well those aren't my doors and it doesn't look like you left a full order anyways. So this went back-and-forth she never returned, Burger King's telephone number is wrong and I can leave an email with possibly being contacted within 48 hours?? No food no money. two hours later after going back-and-forth relentlessly I am only going to be issued a partial coupon!?! I don't know about anybody else but to me this driver is compared to a waitress, they should verify the order, make sure everything's there, give it to the right customer... But instead it's like dump and go because they get paid no matter what!! so I am not pleased at all and this will be the last time I use this service... pretty disappointed Burger King....
Needs work both technically and practically
05/30/2019
transfigure
This is a review that takes into account both the function of the app and the process of using the app to get food. On the surface, the app is great. Ordering is pretty easy. The deals are great. But from there forward, it’s a nightmare. The app does NOT use Apple Pay. It says it does, but it does not. And it doesn’t use facial recognition. (Yes, my app is/was up to date.) So you have to actually enter your password manually. Ugh. And once you do all that, the order still isn’t sent to the restaurant. I placed an order for multiple people and went to pick it up. I got into the drive-through, since BK does not have an option to bring it out to you. Then you have to click the button to indicate you’ve arrived. I clicked this button, the app threw an error and crashed. I tried to pick up my order, but even though it had been 15 minutes since I’d placed the order, the store didn’t have it. Furthermore, the app didn’t even remember my order, so I had to call the other people who ordered with me to get their order again. After all that, the dollar total was wrong. The BK manager told me that they “have nothing to do with the app” and they can’t give me the app prices. I encouraged the manager to act as a representative of Burger King and honor the prices, but she refused. I left and went to Wendy’s. Burger King needs to work on the payment process and also getting their franchises on board. They see BK as independent of them—some big corporation out there—and it makes for a poor brand experience.
Needs work both technically and practically
05/30/2019
transfigure

This is a review that takes into account both the function of the app and the process of using the app to get food. On the surface, the app is great. Ordering is pretty easy. The deals are great. But from there forward, it’s a nightmare. The app does NOT use Apple Pay. It says it does, but it does not. And it doesn’t use facial recognition. (Yes, my app is/was up to date.) So you have to actually enter your password manually. Ugh. And once you do all that, the order still isn’t sent to the restaurant. I placed an order for multiple people and went to pick it up. I got into the drive-through, since BK does not have an option to bring it out to you. Then you have to click the button to indicate you’ve arrived. I clicked this button, the app threw an error and crashed. I tried to pick up my order, but even though it had been 15 minutes since I’d placed the order, the store didn’t have it. Furthermore, the app didn’t even remember my order, so I had to call the other people who ordered with me to get their order again. After all that, the dollar total was wrong. The BK manager told me that they “have nothing to do with the app” and they can’t give me the app prices. I encouraged the manager to act as a representative of Burger King and honor the prices, but she refused. I left and went to Wendy’s. Burger King needs to work on the payment process and also getting their franchises on board. They see BK as independent of them—some big corporation out there—and it makes for a poor brand experience.

Here's what's new in the BK APP: - Cart items stay clearer when you edit, change restaurants, or reorder - Restaurant information and directions are easier to use - Key screens get cleaner spacing Bring these improvements along on your next BK run, refresh the app today.

Version 7.79.0 6d ago

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Purchases
- Identifiers
- Usage Data
Data Linked to You

The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Burger King Corporation
Size: 108.8 MB
Category: Food & Drink
Compatibility: Requires iOS 15.1 or later.

iPhone
Requires iOS 15.1 or later.

iPad
Requires iPadOS 15.1 or later.

iPod touch
Requires iOS 15.1 or later.

Mac
Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.

Apple Vision
Requires visionOS 1.0 or later.
Location: This app may use your location even when it isn’t open, which can decrease device battery life.
Languages: English and French
Age Rating: 13+

13+

Learn More

Frequent
Contests

Privacy Policy

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Ratings & Reviews

All these copy paste patch notes that don’t give any information

Amateur hour

Very disappointed

Needs work both technically and practically

What’s New

App Privacy

Data Used to Track You

Data Linked to You

Accessibility

Information

More by Burger King Corporation

Burger King Puerto Rico

Burger King Convention

You Might Also Like

Arby's - Fast Food Sandwiches

Checkers & Rally's

Hardee's Mobile Ordering

Jack in the Box® Order App

KFC US: Ordering & Delivery

Church's Texas Chicken®

Popeyes®

Bojangles Restaurant

Steak 'n Shake Rewards Club

Five Guys Burgers & Fries