PaloAlto311

Name: PaloAlto311
Rating: 1.8 (13 reviews)
Author: City of Palo Alto

Productivity

Only for iPhone

Free · Designed for iPhone. Not verified for macOS.

13 Ratings
Age Rating

4+
Years
Category

Productivity
Developer

City of Palo Alto
Language

EN
+ 16 More
Size

25.6
MB

iPhone

PaloAlto311 is a multi-platform solution for providing Palo Alto residents, businesses, and visitors access to a set of local government-provided services, 24-hours a day, 7 days a week. With this smartphone app, service requests such as reporting a street issue is easily submitted by completing a short description of the request. A picture of the issue can be included in order to provide additional details. The app will automatically know the issue location and will ensure that the issue is sent to the appropriate department at the City. The submitter will be able to track the request all the way through its resolution right from the phone.

Ratings & Reviews

1.8

out of 5

13 Ratings

Worst user interface ever
09/09/2024
Tim Knight from PA
I have used computers since 1979 and I bought my first iPhone when it came out in June 2007 and this is far away the worst user interface, I’ve seen in human history. It is absolutely dreadful and almost impossible to get anything done and I can imagine, what numb skull but this thing together
Worst user interface ever
09/09/2024
Tim Knight from PA

I have used computers since 1979 and I bought my first iPhone when it came out in June 2007 and this is far away the worst user interface, I’ve seen in human history. It is absolutely dreadful and almost impossible to get anything done and I can imagine, what numb skull but this thing together
A step back from the previous version
02/12/2020
gcs in Palo Alto
Even slower than the last version to display notifications (now called alerts). Frequently shows a blank screen for an alert after churning away for several minutes. Still now apparent way of dismissing alerts that one’s viewed.A pity. The app is otherwise very useful.
A step back from the previous version
02/12/2020
gcs in Palo Alto

Even slower than the last version to display notifications (now called alerts). Frequently shows a blank screen for an alert after churning away for several minutes. Still now apparent way of dismissing alerts that one’s viewed.A pity. The app is otherwise very useful.
Crashes!
11/26/2021
Calm Logic
Used several times to great effect. Now tried 3 times and app and 1 time on website and they ALL CRASHED!Now it won’t sign up with new password or skip.
Crashes!
11/26/2021
Calm Logic

Used several times to great effect. Now tried 3 times and app and 1 time on website and they ALL CRASHED!Now it won’t sign up with new password or skip.
This needs to be updated
12/12/2019
Austin Conlon
At the very least the letterbox should be removed to improve the app for modern devices.
This needs to be updated
12/12/2019
Austin Conlon

At the very least the letterbox should be removed to improve the app for modern devices.

New in v4.3: - New UI Design - New ICON - Improved ADA compliance - Sign in with Apple - Bug fixes

Version 4.3.0 12/08/2021

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Location
- Identifiers
- Usage Data
- Diagnostics
Data Linked to You

The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: City of Palo Alto
Size: 25.6 MB
Category: Productivity
Compatibility: Requires iOS 13.0 or later.

iPhone
Requires iOS 13.0 or later.

iPod touch
Requires iOS 13.0 or later.

Mac
Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English and 16 more

English, Arabic, French, German, Greek, Hindi, Italian, Japanese, Korean, Polish, Portuguese, Russian, Serbian, Simplified Chinese, Spanish, Turkish, Vietnamese
Age Rating: 4+

4+

Learn More