Eye4 4+

Good and worth be Best!

The program is awesome and for the most part easy to use. Some functions/operation needs more work. It’s difficult to delete all of the reports from motion detection. There needs to be a filter for deletion of events and more updates to the app could take care of issues.
This app would be awesome if it could except more cameras from different vendors. It does not work with another popular vendor Z-Ben, and several other vendors from the same Shenzhen area. Hopefully they can add more vendors to the Eye4 family.

App and camera have worked great until leap year

Both the app and the camera have worked great for a few years now with minimal problems.
My C34S-X4 camera either stopped writing to my TF card (when. motion detected) or the App doesn’t recognize anything since February 29th (which happened to be a leap year day). I’ve rebooted and tried deleting some of the previously recorded files to free up space- but still can’t get it to start recording again.
The App “calendar” does not show any dates after February 29, 2020 as being accessible.
Seems to be an App problem/bug as the camera continues to work great and I can take snapshots and record video to the system album etc without a problem.
Would love a solution to be able to continue to give good reviews for the products.

Developer Response ,

Hello, if the camera does not record the video into the TF card, you can try to format the TF card, then insert the TF card, and then set the relevant TF card format and trigger the camera movement. After waiting for a while, observe if there is an upload. If you still have questions, please contact me via email, and provide the problem you encountered, as well as information about the camera, so that we can solve the problem. Looking forward to your letterliaoyuanyuan1452@dingtalk.com

Very unstable, completely unusable software

When the app connects to the camera, it works great for about 10 seconds, then it disconnects and tries to re-coonect. IF it manages to re-connect, it will take 3-5 mis to re-connect, if it can at all. ½ the time it takes 3-5 attempts to re-connect, then it works fine for a minute or two and drops the connection. It’s too bad that the software makes the camera unusable, as it looses the connection constantly, takes a really long time to re-connect, then as soon as you try to point the camera somewhere it drops the connection, despite the fact that I have a powerful WiFi-mesh network with a very strong signal, the software can’t go 5 mins without loosing the connection. It’s too bad because the camera has 18x optical zoom, is incredibly clear at long distances, it has very strong night vision, but is totally worthless due to the awful camera software.