Scooter Connection: The scooter connects with the mobile app through Bluetooth pairing, The Bluetooth connection status is displayed on the home screen.
Password Setup: When user forgets the password, it can be recovered by email/cellphone number. There will be a verification code following the password reset method.
Controls: The app can control the gear level, light switch, scooter self-check, atmosphere light switch, start mode selection, cruise function, and other smart functions.
Error Report: When scooter fails, the app can display the failure fault, as well as the recommended procedure for the fault.
Display: Display the remaining battery power, cruising range, current speed, current total mileage, scooter lock and unlock etc.
Driver moving data
Display the ranking of all drivers’ mileages, specified by the time (Day/Week/Year)
Display scooter’s moving data
Display daily summary data
Customer Service
Solutions for all global customers
(888)-780-1685(10am-4pm pst Mon-Fri)
App crashes and login pages loops w zero error handling
jennkevtaylor
Scooter was registered on my daughters phone and she locked the scooter. When trying to unlock scooter her phone died and now we can no longer log into the Gogo connect app to unlock. Repro steps:1. Register scooter via app to latest IOS.2. Log into gogoconnect, lock scooter 3. Attempted to log into app to unlock scooter, 4. login page loops or refreshes, removes the UM and PW and does not provide an error message.Deleted app and reinstalled5. Attempted to register shooter again e a different IOS device and had the exact same experience when attempting to log into the Gogo connect app.6. Password reset option is not responsive on the app so buggy and no app updates for the last 6 months. Actual result:Scooter is now unusable and cannot be unlocked via any device.
App is actually good
KunalRajput01
I don’t know why people are complaining in the review about the connectivity. Here’s a simple guide:Its the most easiest part I experienced. Simply turn on the Bluetooth of your device, and also turn on the bike, making sure it has some charge. Register to the app, verify your email with the link they send on your email, andThen login. Easy to set up. Very easy to use. Even the battery percentage and the miles update in real time when the bike is actively charging. You can even change the speed per mode, turn on the headlight via this app. Its a decent go-to easy app, with no complications. Good luck! :P
Fix your app!
hshshshxhs
I just got this scooter and I’m already having problems the app won’t let me register no matter the device I try and it tells me to “wait 30 minutes because I’ve sent messages to often” I’ve been waiting for more than 5 hours and no matter what I do it keeps giving me this response not allowing me to register and do anything that comes with my scooter other than ride it
Good app some bugs
jjax22456745
The app is good I have had nothing wrong with connectivity or anything like that. The only thing I’ve noticed is that overtime some of the mileage numbers like range, isn’t always correct. Also, some things in the settings and personal accounts don’t work.
Improved the fixed-speed cruise function and enhanced the user experience.
Version 1.1.4
The developer, Phantom E-Moto Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
Matsunichi Digital USA, INC.
Size
34.7 MB
Category
Health & Fitness
Compatibility
Requires iOS 16.0 or later.
iPhone Requires iOS 16.0 or later.
Mac Requires macOS 13.0 or later and a Mac with Apple M1 chip or later.